The award for Best Single Achievement in Passenger Experience recognizes a specific achievement—rather than a general improvement—which an airline has successfully implemented.
To qualify for this award, achievements may be technical, programmatic or marketing driven; and can be hardware, software or content-related; and must directly benefit either the passenger and/or the airline. It will be considered of additional merit if the achievment also benefits the industry as a whole.CONGRATULATIONS TO OUR PAST WINNERS!
Airline - Delta Air Lines: Demystifying the Checked Baggage Experience
Vendor - Panasonic: eXTV
Air New Zealand - Skycouch Family Experience
Etihad Airways - Design and Definition of E-BOX Passenger Interactive & Services
(Best Single Achievement in IFE)