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December 9, 2016

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Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services

 
 

DOT Wants Airlines to Notify Passengers If They Allow In-Flight Phone Calls

The US Department of Transportation has proposed a rule that would require airlines and ticket agents to inform passengers before they complete the booking process whether in-flight phone calls are permitted. The DOT says the rule is necessary because although existing Federal Communications Commission regulations ban phone calls on certain frequencies, they don’t cover calls made using in-flight Wi-Fi and some other frequencies. "Today's proposal will ensure that air travelers are not unwillingly exposed to voice calls, as many of them are troubled over the idea of passengers talking on cell phones in flight," said Anthony Foxx, secretary of the DOT.

USA Today | Related Airlines accept $27M proposal for overhead repairs for 737 – USA Today

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Emirates Expects to Launch Premium Economy Within 18 Months

Emirates expects to introduce a premium economy class within the next 12 to 18 months, according to its president Tim Clark. “I would think we would have it in the airline within the next year to 18 months, hopefully up and running. We are at the stage of finding out what form [premium economy] will take,” he said. The Dubai-based carrier introduced an advanced seat selection fee for economy passengers in October, in an effort to boost revenue amid lower profits, increased competition and the continuing strength of the US dollar.

Business Traveller | Related Emirates mulls premium economy class - and seat selection charge – Arabian Aerospace

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Delta’s Snack Giveback: New Brands and Bigger Portions

Delta Air Lines has announced that it will soon offer a new range of in-flight snacks in larger portions to replace its current airline-branded munchies. As of December 14, the Atlanta-based carrier will offer economy-class passengers a range of snacks including Snyder’s of Hanover pretzels, Squirrel Brand honey roasted peanuts and NatureBox apple cinnamon yogurt bars. Delta says the snack upgrades are a result of positive customer and employee feedback after a trial conducted earlier this year.

Delta | Related Delta Considering Return Of Free Meals – Travel Pulse

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Inmarsat’s EAN to Launch S-Band Satellite With Arianespace

Inmarsat has signed a contract with Arianespace to launch its S-band satellite for the European Aviation Network (EAN), using the Ariane 5 heavy-lift launch vehicle. The EAN payload is part of a “condosat” constructed by Thales Alenia Space, and is scheduled for launch from Guiana Space Centre in Kourou, French Guiana, in mid-2017. “This launch schedule supports the introduction of our groundbreaking integrated satellite and air-to-ground network, developed by Inmarsat and Deutsche Telekom,” says Michele Franci, CTO of Inmarsat. “[It] will deliver a very high-capacity broadband Wi-Fi experience for passengers flying throughout Europe.”

Get Connected | Related European Aviation Network Completes First Test Flights – ViaSatellite

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Boeing’s First 787-10 Enters Final Assembly Phase

Boeing says it has started final assembly of its first 787-10 at its plant in North Charleston, South Carolina, with its inaugural flight expected in 2017. The aircraft is the largest Dreamliner variant and can hold up to 330 passengers in a two-cabin configuration. Boeing has received a total of 154 orders for the 787-10, with Singapore Airlines scheduled to be the aircraft’s launch customer in 2018. Ken Sanger, vice-president of Boeing’s 787 Airplane Development, said that progress on the new jet “demonstrates Boeing’s ability to develop great airplanes in a disciplined fashion in order to meet our customer commitments.”

Airways Magazine | Related Boeing pledges $1 million for Donald Trump's inaugural events – USA Today

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Multiplying Menus: Carriers Cater to Increasing Number of Dietary Restrictions

Today’s in-flight catering goes well beyond the traditional categories of dietary restrictions. Instead of just “vegetarian,” flyers who eschew meat can choose from a wide range of options, including vegan, ovo-lacto, raw or even just a fruit plate. While most airlines offer a children’s meal, airlines like Asiana aim to please by breaking it down by specific age group and offering a baby menu, a toddler menu and a child menu. Singapore Airlines offers its passengers 33 unique types of meals, including a “post-weaning” menu for one- to two-year-olds.

APEX Media | Related Local Food Trends Go Global With Airlines – APEX Media

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Mile-High Mardi Gras: BA Confirms Star Performers for Maiden New Orleans Flight

Nicole Scherzinger and YolanDa Brown have been confirmed as the performers on British Airways’ VIP charter flight to celebrate the launch of its Heathrow to New Orleans route debuting in early 2017. The musicians will perform to 150 passengers on the inaugural flight departing from London on February 24. “Wow. I mean, who wouldn’t want to celebrate at 40,000 feet en route to Mardi Gras. It’s going to be one fun flight, and I can’t wait to get the party started!” said Scherzinger. In addition to live in-flight entertainment, passengers will be treated to a New Orleans-inspired Creole menu and signature cocktails.

Inflight Online | Related British Airways to fly direct to New Orleans for first time in 30 years – The Telegraph

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> PHOTO OF THE DAY

 
Photo of the Day
 

Not exactly sure what's going on here, but it looks interesting from the air! Near Bennett, Colorado. Captured by @evananderman (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

 
 

> Tweet of the Day

The world’s tallest moving observation tower, @BA_i360, opened in Brighton in 2016 #FridayFeeling. See more here: http://ba.uk/PYLQZN

British Airways @British_Airways

 
 
 

Association News

Rick Warren's West Entertainment Is Open for Business

West Entertainment, a full-service post-production house and customer-centric service provider, officially opened its doors at the beginning of this month. Industry veteran and APEX Lifetime Achievement Award recipient Rick Warren founded the boutique CSP earlier this year and, in August, Virgin America became its first client.

 
 

Register Now for APEX MMM 2017 in Berlin

APEX MultiMedia Market 2017 will take place in Berlin from April 24 to 26. #APEXMARKET is the only global industry event focused specifically on bringing together IFE buyers with the leading worldwide vendors of TV, movies, GUIs, games, audio and applications. Register now to join us at the industry’s most comprehensive in-flight content conference for connecting buyers and sellers.

 
 
 
 

> Quote of the Day

“I don’t know what you could say about a day in which you have seen four beautiful sunsets."

John Glenn, Astronaut and US Senator, 1921–2016

 
 

Until next week

 
 

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

 
 

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