LATAM Airlines was presented with five PCA Awards during day one of APEX TECH. Image: Greg Verville

On day one of APEX TECH at the LAX Marriott in Los Angeles, the Airline Passenger Experience Association (APEX) announced the winners of its regional 2019 Passenger Choice Awards (PCAs) for South America. LATAM Airlines took home five awards, Avianca won two awards and GOL won one award.

The regional winners were selected based on neutral, third-party passenger feedback via the Official Airline Ratings (OAR). Additionally, LATAM was recognized as a “Five Star Global Airline,” while Avianca received recognition as a “Five Star Major Regional Airline.”

Avianca Awards

Avianca won two PCA Awards. Image: Greg Verville

Regional Passenger Choice Awards

Best South American Global Airline:
LATAM Airlines

Best Major Regional Carrier in South America:
Avianca

Best Overall Low-Cost Carrier:
GOL

Best Seat Comfort in South America:
LATAM Airlines

Best Food and Beverage in South America:
Avianca

Best Cabin Service in South America:
LATAM Airlines

Best Entertainment in South America:
LATAM Airlines

Best Wi-Fi in South America:
LATAM Airlines