American Airlines leads the pack with four nominations, followed by Qatar Airways with three nominations.
The finalists of the inaugural APEX/IFSA Awards are listed below, spread across eight categories, plus an additional APEX / Crystal Cabin Award category. The winners will be revealed during a ceremony at APEX EXPO on Monday, September 9, along with the Passenger Choice Award winners, Official Airline Ratings™ results and Newcomer of the Year. The 2019 APEX Award winners were announced during APEX EXPO in Boston last year.
APEX Best Inflight Connectivity Innovation
For airlines and/or their vendor partners who have created a new in-flight innovation including interactive connectivity onboard, unique Wi-Fi features/offerings, etc.
IFPL – New Bluetooth Audio Jack
JetBlue – Fly-Fi
Latécoère & Air France – LiFi Power
VT Miltope – Securing Wireless Cabin Networks for the Future
APEX Best Inflight Entertainment Innovation
For airlines and/or their vendor partners who have created a new in-flight innovation that is elevating the passenger experience via GUI design, features/applications, streaming, hardware, seat integration, etc.
American Airlines – Calm on American Airlines
American Airlines & Viasat – Access Apple Music for Free In-Flight
IdeaNova Technologies – Inplay IFE Portal
APEX Best Lounge Innovation
For achievement in creating a new lounge innovation, idea or offering.
Fiji Airways – Fully Qualified Nannies at Fiji Airways Premier Lounge
Immfly – Immfly Lounge 360
Qatar Airways – QR First Class Airline Lounge
APEX Best Marketing Innovation
For achievement in creating a new marketing campaign or idea.
Qatar Airways – #FIFAFanMatch
SriLankan Airlines – Spirit of SriLankan Airlines & the Magic of Vesak
Virgin Australia – VA Brings a Galaxy Far, Far Away Closer to Guests
APEX / IFSA Best Cabin Innovation
For outstanding achievement in creating a thoughtful new cabin environment, including galleys, lavatories, and means to increase efficiency for crew.
Astronics – Intelligent Bin Solution/Smart Aircraft System
Lufthansa Technik AG – PSU UBS Power System
Qatar Airways – Next Generation Cabin Experience
APEX / IFSA Best Product or Service
For innovations in passenger comfort, including seats, design, lighting, temperature control, air quality and more.
Air New Zealand – Skycouch Improvements
Malton Inflight – BioD & Malton ReMake
Sola Airline Cutlery – Stainless Steel Cutlery Solution for Ban on Plastics
IFSA Best Onboard Amenity
For an amenity kit that provides an enhanced onboard passenger experience.
Clip Limited – JetBlue Mint Kits
Oman Air – Premium Amenity Kit and Loungewear
Wessco International – American Airlines First-Class Amenity Kit
IFSA Best Inflight Food or Beverage
For a food or beverage product that appeals to passengers’ tase and enhance the onboard experience. The product can be an economy class complimentary or buy on board.
American Airlines – Zoës Kitchen Partnership
Emirates – Onboard Seasonal Promotion Plan
Thai Airways International Public – Best In-Flight Food
APEX / Crystal Cabin Award – Best Customer Journey Experience
For products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in flight and post-trip) across airline travel categories.
Airbus – Airbus Connected Experience
Diehl Aviation – Voice-Controlled Lavatory
Latécoère & Air France in cooperation with Ubisoft – LiFi Power