The APEX Awards recognize specific achievements that are successfully implemented in the past year (defined this year as July 2019 – June 2020). The achievements should not be just a general improvement or a modification upon an already existing program – they must be innovative and brand new.
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APEX Best Inflight Entertainment Innovation
This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation that is elevating the passenger experience via GUI design, features/applications, streaming, hardware, seat integration, etc.
APEX Best Inflight Connectivity Innovation
This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation including interactive connectivity onboard, unique WiFi features/offerings, etc.
APEX Best Lounge Innovation
This new APEX Award recognizes achievement in creating a new lounge innovation, idea or offering.
APEX Best Marketing Innovation
This new APEX Award recognizes achievement in creating a new marketing campaign or idea.
APEX / IFSA Awards
APEX/IFSA Best Cabin Innovation
This new APEX/IFSA Award recognizes outstanding achievement in creating a thoughtful new cabin environment, including galleys, lavatories, and means to increase efficiency for crew.
APEX/IFSA Best Product or Service
This new APEX/IFSA Award recognizes innovations in passenger comfort, including seats, design, lighting, temperature control, air quality and more.
APEX Heart Awards
The APEX Heart Awards are the first award in the industry to recognize everyday airline heroes who fly under the radar. With airlines and companies around the globe who improve passengers’ air travel experience at every step of the journey, APEX is proud to reward individuals on airline teams who go above and beyond the call of duty to elevate the passenger experience.
Contact email@example.com to nominate someone for an APEX Heart Award!
APEX + Crystal Cabin Award
Best Customer Journey Experience
The category Best Customer Journey Experience comprises all products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in-flight and post-trip) across airline travel categories. It includes technical end-to-end solutions across categories including applications, artificial intelligence, tools, devices, software, programs etc. The product should offer benefits for airlines, OEMs, and/or suppliers by offering new digital solutions and specific insights about passengers experience for the benefit of on-board technical utilization. The finalists and award winner will provide airlines and their suppliers an inspirational example on how to optimize the cabin for end-to-end travel solutions centered around personalized passenger experience.