Industry News

Scoot focuses on customer experience with Qualtrics

Scoot Focuses on Customer Experience with Qualtrics

APEX Insight: Singapore-based low-cost carrier (LCC) Scoot has partnered with experience management company Qualtrics to improve the customer experience (CX) through the elimination of existing pain points during the air travel journey. Under a new three-year partnership, Qualtrics will collect… Read more