Industry News

Indonesia's Citilink Firms Up GX Deal with Inmarsat

Indonesia’s Citilink Firms Up GX Deal with Inmarsat

APEX Insight: Passengers flying with Jakarta-based low-cost carrier (LCC) Citilink are set to experience a significant upgrade to their in-flight entertainment and connectivity options. Citilink, a regional LCC operating 50 A320s, will soon be flying with Inmarsat’s GX in-flight internet service. Announced… Read more

APEX in Profile: Mark Roboff

Mark Roboff Vice-President, Aerospace and Automotive SparkCognition Mark helps companies leverage AI to transform their businesses – from enabling a deeper and more personalized customer experience to equipping leaders with the tools needed to take charge in an interconnected world…. Read more

Scoot Goes Live with MARVIE Transactional Chatbot

Scoot Goes Live with MARVIE Transactional Chatbot

APEX Insight: With the launch of MARVIE – Most Awesome and Resourceful Virtual Intern Ever – Scoot becomes the first carrier in Asia with a chatbot that allows transactions and responds to customer queries. Singapore-based low-cost carrier (LCC) Scoot has… Read more

Etihad and ACQUA DI PARMA amenity kit

Etihad Partners With Acqua Di Parma for Amenity Kits

APEX Insight: Research has shown that scent is closely tied to memory. Etihad has partnered with Acqua di Parma, inviting customers to associate the airline with the luxurious Italian fragrance brand. Etihad has worked with its amenity supplier Buzz Products… Read more