The APEX Official Airline Ratings™ is the first airline rating program based solely on certified passenger feedback.  The industry’s most anticipated honor is based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organizing app. Using a five-star scale, more than one million flights have been rated by passengers across nearly 600 airlines from around the world and independently certified by a professional external auditing company.

APEX Official Airline Ratings™ recognize airlines in four categories: 

  • Global Airlines
  • Major Airlines
  • Regional Airlines
  • Low Cost Carriers
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