The Passenger Choice Award is the most prestigious award an airline can receive in recognition for their best-in-world advancements in Seat Comfort, Cabin Service, Entertainment, Food & Beverage, and Wi-Fi.
*Best Food & Beverage Awards are presented in conjunction with the International Flight Services Association (IFSA)
2023 Global Passenger Choice Awards®
- Best Cabin Service: Korean Air
- Best Entertainment: Emirates
- Best Wi-Fi: Delta Air Lines
2023 Regional Passenger Choice Awards™
Greater China
- Best Overall Airline: Cathay Pacific
Africa
- Best Overall Airline: Ethiopian Airlines
- Best Entertainment: Kenya Airlines
- Best Cabin Service: Kenya Airlines
- Best Food & Beverage: Royal Air Maroc
Central/Southern Asia
- Best Overall Airline: Vistara
- Best Entertainment: Air Astana
- Best Cabin Service: IndiGo
- Best Wi-Fi: IndiGo
- Best Seat Comfort: SriLankan Airlines
- Best Food & Beverage: SriLankan Airlines
Eastern Asia
- Best Overall Airline: Singapore Airlines
- Best Entertainment: Korean Air
- Best Cabin Service: Korean Air
- Best Wi-Fi: Japan Airlines
- Best Seat Comfort: Malaysia Airlines
Europe
- Best Overall Airline: Virgin Atlantic
- Best Entertainment: Turkish Airlines
- Best Cabin Service: Air Baltic
- Best Wi-Fi: Icelandair
- Best Food & Beverage: Turkish Airlines
- Best Seat Comfort: Finnair
South Pacific
- Best Overall Airline: Air New Zealand
- Best Entertainment: Qantas
- Best Wi-Fi: Qantas
- Best Seat Comfort: Fiji Airways
- Best Food & Beverage: Fiji Airways
Middle East
- Best Entertainment: Emirates
- Best Cabin Service: Etihad Airways
- Best Wi-Fi: Emirates
- Best Seat Comfort: El Al Israel Airlines
- Best Food & Beverage: Etihad Airways
Americas
- Best Global Airline in the Americas: Delta Air Lines
North America
- Best Major Airline in North America: Hawaiian Airlines
- Best Regional Airline in North America: JSX
- Best Low-Cost Carrier in North America: Southwest Airlines
- Best Entertainment: Air Canada
- Best Cabin Service: Porter Airlines
- Best Wi-Fi: Alaska Airlines
- Best Food & Beverage: Alaska Airlines
- Best Seat Comfort: JetBlue Airways
South America
- Best Overall Airline: Gol
- Best Entertainment: Azul
- Best Cabin Service: Aerolineas Argentinas
- Best Wi-Fi: Azul
- Best Food & Beverage: LATAM Airlines Group
- Best Seat Comfort: LATAM Airlines Group