The Passenger Choice Award is the most prestigious award an airline can receive in recognition for their best-in-world advancements in Seat Comfort, Cabin Service, Entertainment, Food & Beverage, and Wi-Fi.

*Best Food & Beverage Awards are presented in conjunction with the International Flight Services Association (IFSA)

2023 Global Passenger Choice Awards®

  • Best Cabin Service: Korean Air
  • Best Entertainment: Emirates
  • Best Wi-Fi: Delta Air Lines  

2023 Regional Passenger Choice Awards™

Greater China

  • Best Overall Airline: Cathay Pacific

Central/Southern Asia

  • Best Overall Airline: Vistara
  • Best Entertainment: Air Astana
  • Best Cabin Service: IndiGo
  • Best Wi-Fi: IndiGo
  • Best Seat Comfort: SriLankan Airlines
  • Best Food & Beverage: SriLankan Airlines

Eastern Asia

  • Best Overall Airline: Singapore Airlines
  • Best Entertainment: Korean Air
  • Best Cabin Service: Korean Air
  • Best Wi-Fi: Japan Airlines
  • Best Seat Comfort: Malaysia Airlines

South Pacific

  • Best Overall Airline: Air New Zealand
  • Best Entertainment: Qantas
  • Best Wi-Fi: Qantas
  • Best Seat Comfort: Fiji Airways
  • Best Food & Beverage: Fiji Airways

Middle East

  • Best Entertainment: Emirates
  • Best Cabin Service: Etihad Airways
  • Best Wi-Fi: Emirates
  • Best Seat Comfort: El Al Israel Airlines
  • Best Food & Beverage: Etihad Airways