The Passenger Choice Award is the most prestigious award an airline can receive in recognition for their best-in-world advancements in Seat Comfort, Cabin Service, Entertainment, Food & Beverage, and Wi-Fi.

*Best Food & Beverage Awards are presented in conjunction with the International Flight Services Association (IFSA)

Global Passenger Choice Awards®

  • Best Seat Comfort: Qatar Airways
  • Best Cabin Service: Eva Air
  • Best Food & Beverage: Qatar Airways
  • Best Entertainment: Emirates
  • Best Wi-Fi: Delta Air Lines  

2022 Regional Passenger Choice Awards™


  • Best Overall Airline: Air Austral
  • Best Entertainment: Ethiopian Airlines
  • Best Cabin Service: Ethiopian Airlines
  • Best Wi-Fi: Air Mauritius
  • Best Food & Beverage: Air Mauritius
  • Best Seat Comfort: South African Airways

Central/Southern Asia

  • Best Overall Airline: Vistara
  • Best Entertainment: Air Astana
  • Best Cabin Service: SriLankan Airlines
  • Best Wi-Fi: SriLankan Airlines
  • Best Food & Beverage: Air Astana
  • Best Seat Comfort: Indigo

Eastern Asia

  • Best Overall Airline: EVA Air
  • Best Entertainment: Cathay Pacific
  • Best Cabin Service: Korean Air
  • Best Wi-Fi: Japan Airlines
  • Best Food & Beverage: Korean Air
  • Best Seat Comfort: Singapore Airlines


  • Best Overall Airline: Virgin Atlantic
  • Best Entertainment: Air France
  • Best Cabin Service: SWISS
  • Best Wi-Fi: Finnair
  • Best Food & Beverage: Turkish Airlines
  • Best Seat Comfort: Turkish Airlines

Mainland China

  • Best Overall Airline: Xiamen
  • Best Entertainment: China Southern
  • Best Cabin Service: China Southern
  • Best Wi-Fi: China Eastern
  • Best Food & Beverage: Air China
  • Best Seat Comfort: China Eastern

Middle East

  • Best Overall Airline: Qatar Airways
  • Best Entertainment: Etihad Airways
  • Best Cabin Service: Middle East Airlines
  • Best Wi-Fi: Emirates
  • Best Food & Beverage: Emirates
  • Best Seat Comfort: Oman Air


  • Best Global Airline in the Americas: Delta Air Lines

North America

  • Best Major Airline in North America: Alaska Airlines
  • Best Regional Airline in North America: JSX
  • Best Low-Cost Carrier in North America: Southwest Airlines
  • Best Cabin Service: Hawaiian
  • Best Wi-Fi: JetBlue
  • Best Seat Comfort: Hawaiian
  • Best Food & Beverage: JetBlue
  • Best Entertainment: United Airlines

South America

  • Best Overall Airline: Azul
  • Best Entertainment: Avianca
  • Best Cabin Service: Avianca
  • Best Wi-Fi: GOL Linhas Aéreas Inteligentes
  • Best Food & Beverage: LATAM
  • Best Seat Comfort: LATAM

South Pacific

  • Best Overall Airline: Air New Zealand
  • Best Entertainment: Air Tahiti Nui
  • Best Cabin Service: Air Tahiti Nui
  • Best Wi-Fi: Qantas
  • Best Food & Beverage: Fiji Airways
  • Best Seat Comfort: Virgin Australia