On the second day of APEX TECH, the Connectivity Working Group proposed integrating two approaches to measuring in-flight connectivity: quality of service (QoS) and quality of experience (QoE). The APEX 0415 Part 2 working group also provided an update. Speakers… Read more
On the first day of APEX TECH, the APEX Airline Advertising and Ancillary Revenue Committee announced the creation of a new glossary of terms, which has been approved by advertising multinational WPP and global airlines. Airline executives from Avianca, Air China… Read more
On day one of APEX TECH at the LAX Marriott in Los Angeles, the Airline Passenger Experience Association (APEX) announced the winners of its regional 2019 Passenger Choice Awards (PCAs) for South America. LATAM Airlines took home five awards, Avianca… Read more
Greg Caterer Chief Operating Officer Neutral Digital Before joining Neutral Digital, a virtual reality (VR) content creator focused on the travel sector, Greg was a strategy consultant in London. He founded a smart relocation business in 2015 and also spent… Read more
Gleb Tritus Managing Director Lufthansa Innovation Hub As the managing director of Lufthansa Innovation Hub in Berlin and Singapore, Gleb helps ensure the airline’s foothold in the travel tech ecosystem. With professional experience in the German startup world, he has… Read more
Virgin Atlantic, Icelandair, Norwegian Air Shuttle and Aeroflot accepted Passenger Choice Awards at APEX MultiMedia Market in Dublin yesterday. Congratulations to all of the winners! The Passenger Choice Awards for Europe were handed out in Dublin last night – Virgin… Read more
The Airline Passenger Experience Association (APEX) has agreed to acquisition terms for the purchase of global events, media and innovation hub company Future Travel Experience (FTE) in order to bring FTE under APEX’s nonprofit direction. Building on a strong four-year… Read more
This APEX Asks was originally published in the 9.2 April/May issue of APEX Experience magazine.