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October 24, 2016



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Rockwell Collins Agrees to Buy B/E Aerospace for $6.4 Billion

Rockwell Collins has agreed to buy B/E Aerospace for $6.4 billion, plus the assumption of $1.9 billion in debt, in a deal that will unite two of the biggest suppliers to airlines and aircraft manufacturers. The acquisition, which is expected to be finalized by spring 2017, is subject to regulatory approval, and continues a trend toward consolidation of aerospace industry suppliers amid pressure from Airbus and Boeing to cut costs. The purchase will allow both companies to sell to each other’s customers, delivering annual cost savings of around $160 million, and could see Rockwell Collins’ in-flight connectivity expertise used to make Internet-enabled seats, galleys, lavatories and other B/E Aerospace products.

Reuters | Related Anticipation Builds for the Unveiling of Qatar Airways’ Super Business Class – APEX Media



APEX Partners With TripIt to Create Revolutionary PaxEx Rating System

The Airline Passenger Experience Association (APEX) has announced a partnership with TripIt from Concur that will support APEX’s launch of its Official Airlines Rating program. The ratings initiative is designed to offer the airline industry a new way to measure the quality of a passenger’s experience. The program will gather feedback sourced from TripIt travel itineraries to provide an audited third-party analysis that can be shared with member airlines. Additionally, APEX will use insights derived from passenger ratings of in-flight features to help determine the winners of the 2017 Passenger Choice Awards. “APEX member airlines will be able to use the targeted, objective and anonymous insights provided by the Official Airline Ratings to create an elevated personalized passenger experience,” says APEX CEO Joe Leader.

APEX Media | Related APEX Awards Recognize Industry Leaders – APEX Media



APEX Awards Ceremony: Air New Zealand Wins Two Categories

Air New Zealand took home two of the eight awards at the 2016 APEX Awards ceremony held at Marina Bay Sands in Singapore on October 24. The Kiwi carrier was the most-awarded airline of the evening, winning in both the Best Personalization Innovation and Best In-Flight Entertainment Innovation categories at the ceremony hosted by Dominic Lau. The Newcomer of the Year Award, which recognizes a product or service created by an APEX member company that joined in the past two years, went to Immfly for its wireless entertainment platform and to SkyLights for its immersive IFE headsets, while Singapore Airlines’ Goh Choon Phong was the recipient of the first-ever APEX CEO Lifetime Achievement Award.

APEX Media | Related In Profile: Singapore Airlines' Goh Choon Phong – APEX Media 



Third Time Running: China Eastern Selects Panasonic for A350 IFEC

China Eastern Airlines has signed an agreement with Panasonic Avionics to equip eX3 in-flight entertainment and eXConnect Ku-band connectivity on board its fleet of 35 Airbus A350s and Boeing 787s. The announcement represents the Shanghai-based carrier’s third deal with Panasonic over the past 12 months, after becoming the first Chinese customer to offer in-flight Wi-Fi on international routes with the launch of eXConnect on 20 Boeing 777-300ERs in November 2015. “China Eastern Airlines understands the needs of our customers for a premium in-flight experience,” says Xulun Ma, chief executive officer, China Eastern Airlines. “Our partnership with Panasonic has proved extremely successful and we look forward to continue strengthening our relationship."

APEX Media | Related Flying Over the Great Firewall: Panasonic Avionics Makes Headway in China – APEX Media



Got the Power: Virgin Australia Charges Up With BAE Systems

Virgin Australia has announced it will equip BAE Systems’ IntelliCabin in-seat power solution on board its Boeing 737-800 fleet. The system, which provides 110v AC and high-power USB outlets across all seats through a central power converter, will be used to support the airline’s Lufthansa Systems’ BoardConnect in-flight entertainment platform. The first installation will take place during the first half of 2017 as part of a one-year trial to gauge customer demand, with a view to equipping the in-seat power system on its entire 737-800 fleet in 2018. “Our system is lighter and smaller than competing systems,” says Jared Shoemaker, director of Cabin Programs at BAE Systems. “It takes up less room under the seats than systems flying today.”

APEX Media | Related BAE Systems’ IntelliCabin Solution Receives Supplemental Type Certificate on Vistara – APEX Media



Wireless IFE Providers Seal Big Low-Cost Carrier Deals

Several major wireless in-flight entertainment (wIFE) announcements were made today and over the past week in the run up to the 2016 APEX EXPO in Singapore. Inflight Dublin last week unveiled its rebranded wIFE platform, Everhub, and announced the product’s launch customer, Cardiff Aviation (operating as Air Djibouti). Cost-effectiveness and revenue-generating opportunities are being touted as Everhub’s key attributes. Display Interactive’s UGO platform was today selected by Travel Service, a Czech charter airline and the country’s largest carrier, for installation across its Boeing 737 MAX fleet. Paris-based Corsair also selected the platform for fleet-wide installation.

APEX Media | Related Budget-Friendly Entertainment: In the Works – APEX Media



DOT Weighs in Favor of Hawaiian Airlines’ Seat-Assignment Policy

Hawaiian Airlines has won the right to continue assigning seats on select flights according to passenger weight, following six complaints filed with the US Department of Transportation (DOT) alleging the policy is discriminatory to people of Samoan descent. The Honolulu-based carrier implemented the policy earlier this month after noticing that flights from Hawaii to American Samoa were burning more fuel due to their heavy payload. A six-month voluntary passenger survey found that each traveler and their luggage weighed 30 pounds more than Hawaiian’s estimate when calculating fuel costs. The DOT ruled in favor of the policy because airline officials claimed an even distribution of weight could prevent a crash landing.

The Guardian | Related The scales of justice – The Economist




Photo of the Day

The final meters before touching down in SIN. Great flight on the #A350! #APEXPOTD Captured by @lukaspkirchner (via Twitter).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

If you're going to engage on social media, you must do it all the way; cannot be a little bit pregnant. -@Gogo's @itsmescotty. #PaxEx #APEXEXPO

Seth Miller@WandrMe


Association News

What’s Red, Singaporean and Will Sling You Into Action?

APEX EXPO attendees can sip a free Singapore Sling courtesy of IFSA and APEX when they show their badge at Adrift Bar and Lounge in the Marina Bay Sands hotel lobby, Tower 2. The offer is available between 6 p.m. and 10 p.m. on Tuesday, October 25, while supplies last.


Join Us on Wednesday for the APEX EXPO Networking Event, Sponsored by SmartSky Networks

After building relationships and strengthening partnerships on the APEX EXPO showroom floor, meet your airline industry colleagues for drinks and music on Wednesday, October 26, from 7:30 to 10:30 p.m. Hosted in Flower Field Hall at Gardens by the Bay, the 2016 APEX Networking Event will immerse members in the five cultures of Singapore through a unique color, lighting and culinary experience presented within the gorgeous Flower Field Hall. Admission to the APEX Networking Event is included in the APEX EXPO registration price. A special thank you to our generous sponsor SmartSky Networks.


> Quote of the Day

“If you don't know where you're going, any road'll take you there”

George Harrison


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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