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November 17, 2016



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Panasonic Avionics Selects Ericsson for 5G Internet of Things-Ready Connectivity

Panasonic Avionics has selected Ericsson to enable the next generation of LTE connectivity services for the aviation market. As part of the agreement, Ericsson will provide Panasonic's AeroMobile subsidiary with its 5G-ready technology, enabling crew and passengers to access 2G, 3G, LTE, Wi-Fi connectivity, as well as devices connected through the Internet of Things. "This innovative collaboration with Ericsson is an integral part of our strategy to address the global communications needs of consumers and businesses in the future,” says Paul Margis, CEO of Panasonic Avionics. “It demonstrates our commitment to enabling connected devices through the Internet of Things.”

Nasdaq | Related Panasonic eX1 Selected for Aeroméxico’s 737 MAX Fleet – APEX Media



Gogo to Use Intelsat 29e Broadband Connectivity for Transatlantic Flights

Gogo has signed an agreement to use high-throughput services on the Intelsat 29e satellite. The in-flight connectivity provider will use Intelsat’s EpicNG services to deliver onboard Wi-Fi to passengers on aircraft operating North Atlantic routes. Connectivity provided by Intelsat 29e, which began operations earlier this year, will bridge services for Gogo until Intelsat 32e becomes operational next year. “The performance of the Intelsat EpicNG satellites demonstrates the value of high-throughput satellite technology,” says Michael Small, Gogo’s president and CEO.

Intelsat | Related Intelsat celebrates launch of Intelsat-33e EpicNG satellite – Get Connected



A New Package: LSG Group Caters to Mainstream Audiences

Lufthansa’s airline catering division LSG Group is aiming to become more like a mainstream retailer, according to CEO Erdmann Rauer. As part of its strategy, the company is expanding into new markets such as trains and convenience stores, while focusing more on product packaging. According to Rauer, packaging and the appearance of food are becoming more important as ways of luring passengers into spending extra money on board, particularly given the trend toward sharing photos of airline food on social media, he said.

Reuters | Related LSG Sky Chefs: The Logistics of Everything Loose – APEX Media



Brazil Regulator Says Yes to Qatar Airways Stake in LATAM

LATAM Airlines says that Brazil’s competition regulator, the Administrative Council for Economic Defense, has given the all clear for Qatar Airways to purchase a 10-percent stake in the South American carrier. The Doha-based airline agreed to the $613-million deal in July, but has been awaiting approval from LATAM’s controlling shareholder families and regulatory authorities. Latin American carriers have struggled recently amid a weakening global commodities market and sluggish economic growth in the region, but South America's burgeoning middle class and untapped potential are making it an attractive long-term target for overseas airlines.

Reuters | Related LATAM to launch LCC domestic model; posts $5-million 3Q profit – Air Transport World



US Senators Urge FAA to Tighten Cybersecurity Regulations

US Senators Ed Markey and Richard Blumenthal are calling on the Federal Aviation Administration (FAA) to adopt more stringent cybersecurity regulations for aircraft. In a letter sent to FAA administrator Michael Huerta, the senators said information gathered from 12 airlines and two aircraft manufacturers indicated that cybersecurity testing is conducted unevenly among different parties. “In this increasingly interconnected and technologically sophisticated world, cybersecurity cannot be an afterthought,” wrote Markey and Blumenthal. “All it takes is for one hacker to access an aircraft’s critical avionics, such as the aircraft’s navigation and flight control systems, and disaster can ensue.”

Travel Pulse | Related Airlines Look To Invest In Cyber Security – Aviation Week



Festive Sharing: Uber Offers Free Airport Rides in the Run-Up to Christmas

The holiday season is just around the corner and in a bid to get travelers in the festive spirit, Uber is offering free rides over the next few weeks. The ride-hailing service has partnered with American Express to offer two free rides worth up to $65 each, but there are strings attached. To be eligible, travelers must be AMEX cardholders and have their card linked to their Uber account, and the ride must originate at one of 11 major airports across the US.

Digital Trends | Related Inside Uber’s Plan to Take Over the Skies With Flying Cars – Wired



Travel Inspiration: Airports Prompt Creative Process

Airports are opening their doors to artists, writers and musicians, inviting them to both enhance, and get inspired by, the passenger experience. Brisbane Airport and San Diego International Airport host artist residencies on a continual basis; participants have included Australian painter Robert Brownhall, the Queensland Symphony Orchestra and the Fern Street Circus. By transforming hubs into venues and destinations in themselves, airports can reap the reward of added dwell time and gain popularity among travelers.

APEX Media | Related Arts & (Air)crafts: Looking at IFE from a Different Angle – APEX Media




Photo of the Day

Witnessing the magic of flight. Captured by @_nguan_ (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Introducing T5's magical new opening...take a wand-er down to Gate 9¾ to discover what it's all about! ✨

Heathrow Airport @HeathrowAirport


Association News

Join the APEX Media Team!

Spafax is looking for a managing editor and deputy editor to oversee the APEX media platform, which includes a bi-monthly magazine (APEX Experience), a daily e-newsletter (APEX Daily Experience) and the news sections of APEX Media is the official news source for the Airline Passenger Experience Association, and creates a wide range of properties to help educate its membership on key issues and emerging trends.


#APEXMARKET: Berlin, April 2017, Register Now!

APEX MultiMedia Market 2017 will take place in Berlin from April 24 to 26. #APEXMARKET is the only global industry event focused specifically on bringing together IFE buyers with the leading worldwide vendors of TV, movies, GUIs, games, audio and applications. Register now to join us at the industry’s most comprehensive in-flight content conference for connecting buyers and sellers.



The proposition manager will be engaged in defining a state-of-the-art passenger experience for in-flight connectivity and entertainment, tailored to the specific needs of each airline client. The role will act at a cross-functional level, integrating technical input and commercial objectives from across Inmarsat with the requirements of the client airline. Click here to apply and view all job listings.
> Inmarsat: Airline Proposition Manager


> Quote of the Day

"Science is magic that works."

Kurt Vonnegut


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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