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November 18, 2016



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


White House Defiant After Congress Votes to Block Boeing Aircraft Sales to Iran

The US House of Representatives voted Thursday to block the Treasury Department from authorizing Boeing to sell 109 aircraft to Iran in a deal worth up to $25 billion. The 243-174 vote was split broadly along party lines, reflecting Republican opposition to the Obama administration’s Iran nuclear deal. “The world’s greatest state sponsor of terror should not be aided by the US taxpayer, by our banking system,” said Republican Representative Bob Dold. A statement made by the White House said that Obama would veto the House measure because it is “profoundly in the national security interest of the United States” to keep commitments made in the Iran nuclear agreement.

Bloomberg | Related Boeing’s Iran Air Deal May Contribute to Thaw in US-Iran Relations – APEX Media



Qantas Delays ViaSat In-Flight Wi-Fi Trial Until Early 2017

Qantas has delayed its planned in-flight Wi-Fi trial until early 2017. The airline has equipped one of its Boeing 737s with connectivity hardware and will use the additional time to conduct further testing alongside its partner ViaSat. Qantas initially planned to debut the in-flight Wi-Fi service, including a deal to allow passengers to watch live cricket matches under a partnership with Cricket Australia, before the end of the year. "While we know that customers will want to connect to the Wi-Fi, we really do appreciate their patience while we go through our final testing process," said Qantas’ head of Customer Experience, Phil Capps.

Australian Business Traveller | Related Qantas Taps ViaSat for Highest-Speed, Highest-Quality In-Flight Wi-Fi and Streaming Internet Services – ViaSat



Just Peachy: Japanese LCC Orders 13 Airbus A320s

Peach Aviation today announced a firm order for 10 Airbus A320neos and three A320ceos, marking the first sale of an A320neo to a Japanese low-cost carrier. The aircraft will join Peach’s existing fleet of 18 A320ceos starting in summer 2017. Until recently, the Japanese aviation market was dominated by Boeing, but Airbus has made inroads in the past five years, securing more than 100 orders and commitments from the country’s airlines. “By introducing the A320neo to our fleet, we will enhance even further our profitability while continuing to offer our passengers greater comfort with 18-inch wide seats,” said Shinichi Inoue, managing director of Peach Aviation.

Air Transport World | Related Peach Aviation of Japan launches first Chinese routes – Anna.Aero



RwandAir Acquires Africa’s First Wi-Fi-Equipped B737-800NG

RwandAir has become the first airline in Africa – and the second in the world – to receive a next-generation Boeing 737 equipped with in-flight connectivity. The 154-passenger jet, which features a dual-class configuration, is the flag carrier’s third B737-800NG. “As we continue to expand our network, we are delighted to offer a fully Wi-Fi-connected aircraft to serve today’s sophisticated traveler,” said John Mirenge, chief executive officer of RwandAir. As part of its regional expansion plan, the airline will receive a fourth B737-800NG in May, and a second Airbus A330 on November 30, increasing the airline’s fleet to 12 aircraft.

Inflight Online | Related Rwanda: RwandAir Acquires Africa's First Boeing 737 Next Gen – AllAfrica



Emirates Receives Newly Configured Airbus A380

Emirates has taken delivery of its first new-generation Airbus A380, which features a redesigned business-class cabin and 25 additional seats in economy. The Dubai-based carrier’s eighty-fifth superjumbo comes equipped with overhead bins concentrated in the middle aisles of the business-class cabin and higher ceilings, resulting in extra space. The cabin also includes fully lie-flat seats, larger in-flight entertainment seatback displays, an expanded personal meal table, improved lighting options and redesigned privacy panels. Emirates says that seven new-generation A380s are expected to be delivered before the end of this financial year and will serve long-haul routes.

Business Traveller | Related Emirates phases out its last A330 and A340 – FlightGlobal



How Bag Tag Innovations Are Speeding Up Passenger Processing

Two Netherlands-based companies have introduced smart self-tagging options with the aim of streamlining the check-in process. While easyJet has already implemented eezeetags’ simplified luggage sticker at Gatwick Airport, Bagtag expects that several airlines will begin offering its digital solution by the beginning of next year. A test conducted by eezeetags found that, “by the time 60 people had finished labeling eezeetags, only around nine or 10 people had managed to label with the traditional tag,” explains Sven Tolsma, eezeetags’ Sales manager.

APEX Media | Related In the Bag: The Surge in Self-Service Baggage Solutions – APEX Media



Early Christmas Gift: Lufthansa to Take Delivery of First Airbus A350 on December 19

Lufthansa has confirmed it will take delivery of its first Airbus A350-900 on December 19, ahead of its entry into commercial service on the airline’s Munich–Delhi route on February 10. The aircraft will be configured with 293 seats – 48 in business class, 21 in premium economy and 224 in economy. “Our passengers will be able to enjoy a higher level of comfort on their flights to Delhi as we have now made further improvements to key components of the A350-900’s cabin interior,” says Thomas Winkelmann, CEO of Lufthansa’s Munich Hub. “This includes, among other things, a newly designed self-service area in business class, new seats with ergonomically designed cushions in economy class, larger screens in all classes and improved broadband Internet services.”

Business Traveller | Related Lufthansa brings Mildred to the chat table – Tnooz




Photo of the Day

Reflections and shadows at the gate. Captured by @alesantuz (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

.@FlyAirNZ We’ve done you a favour and designed a cover for your in-flight magazine – to be used if we win, of course! ? #AirlineChallenge

Aer Lingus @AerLingus


Association News

Join Us in Long Beach for #APEXEXPO 2017

APEX EXPO 2017 will take place in Long Beach, California, from September 25 to 28. Join thousands of aviation professionals from around the world, all committed to improving the airline passenger experience, and reunite with the peers you connected with this year in Singapore!


APEX 2017 Events Are Just Around the Corner!

APEX events offer unique and valuable forums for airline passenger experience industry experts and newcomers alike to gain technical knowledge, acquire professional development skills and explore the latest industry trends. APEX EXPO, MultiMedia Market, regional conferences and technology conferences are just some of the industry events that bring together airlines, buyers and suppliers in order to improve the passenger experience. Click here for more information on upcoming APEX events.



The proposition manager will be engaged in defining a state-of-the-art passenger experience for in-flight connectivity and entertainment, tailored to the specific needs of each airline client. The role will act at a cross-functional level, integrating technical input and commercial objectives from across Inmarsat with the requirements of the client airline. Click here to apply and view all job listings.
> Inmarsat: Airline Proposition Manager


> Quote of the Day

“Look up at the stars and not down at your feet. Try to make sense of what you see, and wonder about what makes the universe exist.”

Stephen Hawking


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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