No Images? Open in Browser

November 28, 2016



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


AirBaltic Takes Delivery of World’s First Bombardier CS300

AirBaltic today became the world’s first airline to take delivery of Bombardier’s largest C Series variant. The Latvian carrier received the first of 20 CS300 jets at a ceremony held at Bombardier’s facilities in Montreal, and will launch its first commercial flight on December 14, from Riga to Amsterdam. To date, Bombardier has received 358 firm orders for C Series aircraft, with 123 for the CS100 and 235 for the CS300, in addition to 115 commitments for both variants.

Airways Magazine | Related Bombardier C Series Makes China Debut – AINONLINE



WTO Rules Boeing 777X Tax Breaks Amount to Illegal State Subsidies

The World Trade Organization (WTO) has ruled that Boeing received illegal subsidies from Washington state to encourage the company to manufacture the 777X at its plant in Everett. The European Union and Airbus alleged that the Washington tax breaks would amount to $8.7 billion in subsidies over the period of 2024 to 2040, a figure that Boeing strongly denies. The landmark trade ruling is the latest plot twist in an ongoing dispute, which in September saw the WTO conclude that billions of dollars of low-interest loans made to Airbus amounted to illegal subsidies.

BBC News | Related Boeing Response to WTO Ruling on Washington State Tax Incentives – Boeing



Ctrip Acquires Skyscanner for $1.74 Billion

Ctrip has agreed to acquire Skyscanner for $1.74 billion. The Chinese online travel agency plans to integrate the Edinburgh-based metasearch website’s front technology with its rail, car rental and attractions inventory as part of an effort to create a global travel-booking business. “We could see Skyscanner’s tremendous growth” in selling airline tickets in Asia, said Ctrip CEO Jane Jie Sun. “We share a lot of common philosophies in terms of putting the customer first and investing heavily in technology, so there are lots of things we can do together. We feel it’s an excellent partnership.”

Skift | Related China’s Ctrip Makes History With Appointment of CEO Jane Sun – Skift



Testing Complete for Inmarsat and Deutsche Telekom's EAN

Inmarsat and Deutsche Telekom have successfully completed a series of flights in the UK that tested the performance of the European Aviation Network (EAN). The program measured the performance of in-flight hardware supplied by Thales and the LTE ground network provided by Deutsche Telekom and Nokia. “EAN is progressing extremely well, both on the ground as well as in the air, to achieve the world’s first integrated service providing true in-flight broadband experience,” said Leo Mondale, president of Inmarsat. “The actual performance and quality of the in-flight datalink exceeds design expectations and is truly game-changing for European airlines.”

Get Connected | Related IAG set to launch in-flight Wi-Fi for short-haul European flyers – TelecomsTech



BA Could One Day Serve In-Flight “Digital Pills,” But Will Passengers Swallow?

Passengers on British Airways flights could one day be offered “digital pills” that wirelessly beam diagnostic health information from inside the body. The airline filed a patent for a wellness system that includes ingestible sensor technology that would work with in-flight sleep monitors and data from wearables and smartphones to personalize the passenger experience. BA says the aim is to develop technology that determines when a passenger is awake, asleep, hungry, nervous, hot, cold or uncomfortable. The data-driven system could also include cameras tracking body movement and sensors monitoring lighting, humidity, sleep, heart rate and body temperature.

Evening Standard | Related Would you take a "digital pill"? – NBC



Premium Audio, Economy Build: Phitek Launches Business Lite Headphones

Phitek has launched a new headphone product aimed at airlines with premium economy cabins. With its Business Lite headphones, the company says it managed to lower manufacturing costs, while maintaining the same audio quality and noise-canceling functionality featured on its premium models. “Those airlines with premium economy cabins are looking for more of a midrange headphone,” says Chris van der Loo, Phitek’s director of Product Marketing. “They still want to provide a high quality of audio, but they are looking for a more economical solution to put into the cabin.”

Runway Girl Network | Related iPhone 7 Takeaways for Audio in the Aircraft Cabin – APEX Media



Airlines Bunk Up With Airbnb to Appeal to Key Demographics

Airbnb’s booming customer base has made it a much sought-after partner for airlines. Earlier this month, Delta Air Lines followed in the footsteps of Qantas and Virgin America when it announced that it had updated its loyalty points scheme with an Airbnb tie-up. This past summer, KLM began listing empty seats on Airbnb, and Lufthansa once refurbished an airplane at Amsterdam’s Schiphol Airport into a pop-up apartment for rent on the home-sharing platform.

APEX Media | Related "Whole trip" service makes Airbnb bigger than ever, but many want tougher rules – The Guardian





Taipei Songshan Airport is the perfect spot for up close AvGeek photography. Captured by @jal_kana (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

#InstantMarketing #bleisure #adventure are top 3 #travel insights for 2017

PXCom Inflight Media @pxcom_media


Association News

Virgin America RFP: Lab & Encoding Work

Service partners are invited to submit proposals to Virgin America for lab and encoding work. A contract will be awarded to the most economically and strategically advantageous offer at the conclusion of negotiations. Virgin America will assess service partners according to responses, customer references, associated product discussions and past experience. Click here for more information.


Save the Date: APEX MultiMedia Market 2017

APEX MultiMedia Market 2017, the industry’s most comprehensive in-flight content conference for connecting buyers and sellers, will take place in Berlin from April 24 to 26, 2017. We caught up with Éric Lauzon, manager, Multimedia Entertainment, for Air Canada and co-chair of the event, to discuss what’s on the docket at APEX’s second-largest annual event. Click here to register.



The proposition manager will be engaged in defining a state-of-the-art passenger experience for in-flight connectivity and entertainment, tailored to the specific needs of each airline client. The role will act at a cross-functional level, integrating technical input and commercial objectives from across Inmarsat with the requirements of the client airline. Click here to apply and view all job listings.
> Inmarsat: Airline Proposition Manager


> Quote of the Day

"Airportness transcends airports themselves. It has to do not so much with surface-level features such as sloping hallways and undulating rooflines but a host of more disparate effects that make air travel something humans can internalize and learn to live with."

Christopher Schaberg


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2017. All rights reserved.