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November 30, 2016



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airbus to Cut 1,164 Jobs as Part of Group Integration

Airbus has drawn up detailed plans to cut 1,164 jobs and transfer another 325 roles as part of a restructuring strategy outlined in September. Under the new structure, the European aerospace consortium will merge Airbus Group with its largest division, Airbus Commercial Aircraft, and will move the company’s headquarters from Paris and Munich to Toulouse. “The integration will ultimately strengthen Airbus in its ability to ensure future competitiveness and to remain a global leader in the aerospace industry,” said Airbus Group CEO Tom Enders.

Air Transport World | Related Airbus divisions integrate to become a single brand – Aircraft Interiors International



AeroMobile Celebrates One Million Connected Flights

AeroMobile has announced it has connected more than one million flights in partnership with Panasonic Avionics. Since launching onboard wireless data services in 2008, the company has secured over 340 roaming agreements across 145 countries. AeroMobile says its user base has increased significantly and its in-flight mobile data usage has risen by 50 percent compared to the previous year. “We’ve seen significant growth over the years with additional airlines and aircraft connecting to the network, and the one million mark is just the start as our network continues to grow,” said Kevin Rogers, CEO of AeroMobile.

Get Connected | Related Ericsson to Supply 5G-ready Core to Panasonic Avionics – Nasdaq



Trump Selects Elaine Chao as Transportation Secretary

President-elect Donald Trump named Elaine Chao on Tuesday as his choice to be the next secretary of transportation. This will be Chao’s second time working in the White House, having previously served as secretary of labor for the entire eight years under the George W. Bush administration. According to an article in The New York Times, the choice signaled that Trump understands “the need to surround himself with people who can help him accomplish the most ambitious parts of his agenda, even if they come from the political establishment he has so often scorned.”

The New York Times | Related As DOT Secretary Elaine Chao Would Likely Ease Airline Regulation – Skift



Cost Is King: Spendthrift Brits Happy to Forgo IFE for Lower Fares, Says Study

British travelers would be willing to forgo in-flight entertainment if it meant cheaper flights, a survey conducted by UK-based online travel agency On the Beach has found. The survey asked 1,000 Brits which onboard services they would be willing to sacrifice for lower fares: One in four said airlines could remove in-flight entertainment altogether, while 43 percent said they’d be willing to forgo complimentary food and beverages. However, 35 percent said they would pay extra for more comfortable seats, and one in five would pay more for free onboard Wi-Fi. “Whilst free magazines and food and drink are not high on the priority list for Brits, our survey shows that for many people comfort during the flight is the most important element,” says Alistair Daly, chief marketing officer at On the Beach.

Travel Daily Media | Related Brits reveal their hopes for the future of air travel – Mail Online



Big Data in the Aviation Industry: The Case for Becoming Data-Driven

Airline industry IT experts gathered at the CAPA Asia Summit in Singapore earlier this month to discuss how big data can inform decision-making. With passenger mobility and the Internet of Things set to increase the flow of data, Amadeus IT Group’s global head of Sales and Commercial Travel Intelligence, Didier Mamma, recommended that airlines seek out data scientists to help them reap the benefits of data. Meanwhile, Ilya Gutlin, president of Asia Pacific at SITA, cited the ways that airlines and airports have already invested in IT infrastructure to improve operations and services. But a recent study by Sabre suggests that there is a disconnect between how well airline management thinks it is doing and how passengers perceive improvements.

APEX Media | Related IFE Data Informs Airline Content Curation – APEX Media



ANA Brings in Two More World-Class Chefs to The Connoisseurs

All Nippon Airways has added two master chefs to its The Connoisseurs culinary program. The addition of Takeshi Kikuchi, head chef of Tokyo Shiba Tofuya Ukai, and Patina Restaurant Group founder and executive chef Joachim Splichal brings The Connoisseurs lineup to 22 members. Both chefs have already collaborated with ANA to create in-flight dishes for the airline’s business-class routes. From December to February, passengers can sample Kikuchi’s culinary creations, including his “deep fried lily bulb and maitake mushroom tofu dressed in snow crab kudzu sauce,” and throughout spring 2017, ANA will serve an international cuisine menu developed by Splichal.

Travel and Tour World | Related Japan's largest airline wants America to know why it's awesome – Business Insider



SWISS Opens Business Lounge to Economy Travelers (For a Price)

Swiss International Airlines has started offering economy-class passengers paid access to its recently updated Business Lounges. The offer is available via the airline’s website for short- and long-haul economy travelers flying with SWISS, Lufthansa, Austrian Airlines, Brussels Airlines or Edelweiss Air from either Zurich or Geneva. The lounges feature a complimentary buffet with hot and cold dishes, bathrooms with showers and rest areas.

Business Traveller | Related New Swiss first, business-class, Senator lounges at Zurich Airport – Australian Business Traveller




Photo of the Day

Keep your head above the clouds, not in the clouds. Captured by @natemorris (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

.@richardquest having #feelfinnair experience with HTC Vive VR in #A350finnair The biz class looks impressive, he says.

Finnair @Finnair


Association News

Virgin America RFP: Lab & Encoding Work

Service partners are invited to submit proposals to Virgin America for lab and encoding work. A contract will be awarded to the most economically and strategically advantageous offer at the conclusion of negotiations. Virgin America will assess service partners according to responses, customer references, associated product discussions and past experience. Click here for more information.


#APEXEXPO 2017: Join us in Long Beach

APEX EXPO 2017 will take place in Long Beach, California, from September 25 to 28. Join thousands of aviation professionals from around the world, all committed to improving the airline passenger experience, and reunite with the peers you connected with this year in Singapore!


> Quote of the Day

“And like no other sculpture in the history of art, the dead engine and dead airframe come to life at the touch of a human hand, and join their life with the pilot's own.”

Richard Bach


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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