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December 16, 2016



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Turkish Airlines to Equip New Narrow-Body Fleet With Panasonic IFEC

Turkish Airlines has selected Panasonic Avionics’ onboard connectivity and eX1 in-flight entertainment system for its upcoming narrow-body fleet. The IFEC system will include high-speed, global Wi-Fi coverage and live television channels, including Sport 24 and Turkey’s national public broadcaster, TRT. Passengers will also have access to a real-time customized text news service provided by Anadolu Agency via Panasonic’s IFE system. “The personalized interface designed for an optimal viewing experience combined with the industry’s largest library of games, audio and video is what made eX1 a proper decision for our flag carrier in this regard,” says İlker Aycı, chairman of the board and the executive committee of Turkish Airlines.

Arabian Aerospace | Related Southwest to extend in-flight connectivity across fleet – Get connected



British Airways’ Heathrow Cabin Crew Vote in Favor of Holiday Strike

More than 2,500 British Airways cabin crewmembers based at London’s Heathrow Airport could go on strike over the holidays after voting in favor of walkouts because of a pay dispute. BA’s mixed fleet cabin crew, who represent roughly 15 percent of its flight attendants, voted 70 percent in favor of striking after rejecting a two-percent pay rise. The airline accused the Unite trade union of creating uncertainty during the busy holiday travel period, and said it would attempt to resolve the dispute without causing disruption. “We have proposed a fair and reasonable pay increase to mixed fleet cabin crew, which is in line with that accepted by other British Airways colleagues,” said a BA spokesperson.

The Guardian | Related British Airways strikes: Which flights will be disrupted over Christmas and New Year? – The Independent



American Airlines Fined $16 Million by DOT for Lengthy Tarmac Delays

The US Department of Transportation fined American Airlines $1.6 million due to excessive delays after finding it allowed flights to remain on the tarmac for more than three hours without disembarking passengers. The fine was related to 27 AA flights at three US airports in 2013 and 2015. Under DOT rules introduced in April 2010, US airlines operating aircraft with more than 30 passengers are prohibited from remaining on the tarmac for more than three hours without providing an opportunity to deplane and are also required to provide food and water. “We are pleased to have this matter resolved,” said an American Airlines spokesperson.

Air Transport World | Related Airlines' on-time rates slip in latest DOT report – USA Today



Immfly’s Wireless IFE Receives STC for Use on Airbus A330s

Immfly’s wireless in-flight entertainment system has been granted supplemental type certification (STC) by the European Aviation Safety Agency for installation on board Airbus A330 aircraft. The STC modification, which was designed by Tenencia Aerospace in partnership with XL Airways and Immfly, includes five to six new-generation wireless access points to provide full coverage across the A330 cabin. “We are extremely excited by the progress we’ve made in bringing this technology to the market, and to start offering our services to XL Airways’ passengers,” says Alfredo Ibañez, Immfly’s CTO.

Immfly | Related 2016 APEX Newcomer of the Year Award Goes to Immfly and SkyLights – APEX Media



737 MAX or A320neo? Cathay Dragon Plans $25-Billion Narrow-Body Splurge

Cathay Dragon is planning to order 23 Boeing or Airbus narrow-bodies to replace some of its aging aircraft. The newly rebranded sister airline of Cathay Pacific plans to spend up to $25 billion on either a new A320neo or 737 MAX fleet, which would represent its biggest order since 2000. “There is a great choice of aircraft, some with extended range if you want it, and the efficiency and customer experience that come with all of these new aircraft are fantastic,” said Cathay Dragon’s director, Rupert Hogg. “It will be great for Cathay Dragon, and it’s about some growth opportunity too.” The airline currently operates a fleet of 15 A320s and eight A321s.

South China Morning Post | Related Dragonair officially becomes Cathay Dragon – Business Traveller



How the Aviation Industry Is Responding to the Solo Female Traveler

The face – and gender – of air travel is changing. Solo female travelers are taking to the skies in larger numbers, and bringing spending power with them – representing upwards of 85 percent of consumer buying decisions. From secure parking to more nursing rooms and pods, the aviation industry is responding by introducing new female-targeted travel products and services and ramping up existing ones.

APEX Media | Related Women in China Are Getting Their Own Airport Security Lines – Travel + Leisure



Going Once, Going Twice: Royal Brunei Launches Bidding for Seat Upgrades

Royal Brunei Airlines has launched an auction system that allows passengers in economy to bid for upgrades to business class for flights from December 20. Customers are invited by the airline via e-mail, on a discretionary basis, to bid for upgrades. Those who are successful are then e-mailed between 96 and 24 hours before their flight. Royal Brunei Airlines is far from the first to launch a bidding service for upgrades. More than 35 carriers, including Lufthansa, Cathay Pacific, Qantas, Virgin Atlantic and Etihad Airways, have experimented with seat bidding systems since 2014.

Business Traveller | Related Is Targeted Advertising on Upgrades the Key to Boosting Ancillaries? – APEX Media




Photo of the Day

Snowy days on the tarmac. Captured by @evgen1191 (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

With a bit of magic from @Delta, kids battling cancer and blood disorders boarded a very special flight to the North Pole to meet Santa!

Children's @childrensatl


Association News

Register Now for APEX MMM 2017 in Berlin

APEX MultiMedia Market 2017 will take place in Berlin from April 24 to 26. #APEXMARKET is the only global industry event focused specifically on bringing together IFE buyers with the leading worldwide vendors of TV, movies, GUIs, games, audio and applications. Register now to join us at the industry’s most comprehensive in-flight content conference for connecting buyers and sellers.


> Quote of the Day

“Let us step into the night and pursue that flighty temptress, adventure.”

J.K. Rowling, Harry Potter and the Half-Blood Prince


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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