No Images? Open in Browser

January 6, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] Air France Gives a Sneak Peek Inside Its New Dreamliner Cabins

Air France has released images of its new Boeing 787-9 Dreamliner, ahead of the aircraft’s maiden flight today from Paris Charles de Gaulle. The business-class cabin is equipped with 30 seats deployed in a 1-2-1 layout. Each seat offers 42 inches of pitch, is convertible into a 6.5-foot fully flat bed and comes with soft seat cushions, silk duvets and an XXL feather pillow. Laid out in a 2-3-2 configuration, the aircraft's premium economy cabin features 21 seats, each offering a recline of 130 degrees and 40 inches of pitch – one inch wider than in standard economy. The 225 economy-class seats are 17.3 inches wide, with 31 inches of pitch, and offer 11-inch in-flight entertainment seatback displays. The Air France Dreamliner will make its first scheduled commercial flight, from Paris to Cairo, on January 9.

Business Traveller | Related Air France launches new premium economy amenity kit – Business Traveller



GEE Buys Entire Capacity of Satellite From Unnamed Provider

Global Eagle Entertainment (GEE) says it has bought the entire capacity of an inclined-orbit satellite, but declined to name the satellite provider. GEE CEO Dave Davis said the purchase was necessary in order to support the growth of its in-flight connectivity services and meet the needs of its biggest customers, including Southwest Airlines. “Given the increased need for capacity in North America, we’ve actually done a deal with our largest supplier to purchase essentially an entire satellite,” said Davis. “You look at how much we are paying for the satellite, our actual cost per megahertz is less than half of what we could get if we were leasing.” Ownership of the satellite will remain with the unnamed provider, but the deal means GEE has purchased its capacity outright, rather than leasing for a set period.

Space News | Related Southwest Airlines bringing faster in-flight Wi-Fi to planes in 2017 – Dallas News



Qatar Airways to Unveil New Business-Class Seat at ITB Berlin

Qatar Airways has confirmed it will unveil its new business-class seat at ITB Berlin this coming March. The airline plans to equip its Boeing 777 and Airbus A350 fleet with the seat but will develop a different seat for its Boeing 787s, “as this new seat can’t fit in the 787,” explained Akbar Al Baker, Qatar Airways’ CEO. The Doha-based carrier will receive 23 wide-body aircraft this year, with its eighth of 10 Airbus A380s set to be delivered in the coming weeks. The airline’s route network is set to grow by 15 destinations in the next two years.

Business Traveller | Related Qatar Airways Changes Order To A321neos – Airwise



CES 2017: Carnival’s Wearable Sensor Tech Signals PaxEx Progress

At this week’s Consumer Electronics Show in Las Vegas, Carnival Corporation unveiled a wearable medallion that uses beacon and sensor technology to deliver a seamless guest experience on the high seas. The Ocean Medallion, slated to debut aboard Princess Cruises in November, can help guests embark and disembark from the cruise ship, order food and drinks, explore various parts of the ship and interact with one another. From real-time wayfinding at Miami International Airport to the tracking and dispatching of wheelchairs using Bluetooth and beacons, similar technology is beginning to emerge in innovative airports looking to improve the passenger experience. “It’s simple. It’s personal. It’s elegant, and it will power our guest experiences like never before,” said Carnival CEO Arnold W. Donald.

APEX Media | Related Sensors and Beacons Reduce Airport Security Wait Times and Make Terminals More User-Friendly – APEX Media



AeroMobile’s In-Flight 3G Data Usage Increases by 160 Percent in One Year

AeroMobile says more than half of its airline partners now offer in-flight 3G mobile connectivity, representing approximately 6,500 flights on carriers including Lufthansa, Etihad, SAS and Singapore Airlines. According to Kevin Rogers, the company’s CEO, data usage on 3G-equipped aircraft has increased by 160 percent year-on-year, while in-flight SMS usage has increased by 22 percent. AeroMobile’s 3G service works in tandem with Panasonic Avionics’ Ku-band satellite connectivity and allows passengers to use their mobile devices to browse the Internet while airborne. “If a passenger just wants to send one e-mail or a tweet, 3G could prove better than Wi-Fi for them, especially if they have a bundled international roaming package,” said Rogers.

Arabian Aerospace | Related AeroMobile passes one-million mark for connected flights – Get Connected



Bombardier Met 2016 C Series Delivery Goal Before the Clock Struck 12

Bombardier achieved its target of delivering seven C Series aircraft in 2016, but only just! On December 30, the aerospace company said it delivered a CS100 to Swiss International Air Lines, and the delivery flight of a CS300 to airBaltic departed Montreal on New Year’s Eve. The C Series delivery goals were revised, from 15 to seven, in September 2016, with Bombardier citing production delays suffered by Pratt & Whitney, which manufactures the aircraft’s PW1500G geared-turbofan jet engines. Bombardier now anticipates producing 30 to 35 C Series jets in 2017 with production increasing to between 90 and 120 aircraft by 2020.

Flight Global | Related Bombardier C Series: record orders in 2016 as both variants finally enter service – Centre for Aviation



Ryanair Renews “Double-Digit Growth” Ancillary Partnership With Navitaire

Ryanair has extended its ancillary revenue partnership with Navitaire to 2025. The agreement means the Irish low-cost carrier will continue to use the firm’s advanced ancillary and reservations solution for merchandizing, distribution, digital and departure control platforms. "Our partnership with Navitaire has helped us achieve consistent double-digit growth and higher profitability, enabling more customers to travel than ever before,” said John Hurley, Ryanair’s chief technical officer.

PAX International | Related Airlines Wear Hotelier Hats to Accommodate Pax and Boost Profits – APEX Media




Photo of the Day

At the speed of light. Captured by @flyingfever (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Hold-down firing of @SpaceX Falcon 9 at Vandenberg Air Force completed. All systems are go for launch next week.

Elon Musk@elonmusk


Association News

Register Now for APEX MMM 2017 in Berlin

APEX MultiMedia Market 2017 will take place in Berlin from April 24 to 26. #APEXMARKET is the only global industry event focused specifically on bringing together IFE buyers with the leading worldwide vendors of TV, movies, GUIs, games, audio and applications. Register now to join us at the industry’s most comprehensive in-flight content conference for connecting buyers and sellers.


> Quote of the Day

“What does it mean to pre-board? Do you get on before you get on?

George Carlin


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2017. All rights reserved.