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January 12, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Domestic Bliss: JetBlue Offers Free Fleet-Wide Wi-Fi on All Flights Within the US

JetBlue has announced that it has equipped its entire fleet of 227 aircraft with in-flight Wi-Fi. Launched in 2013, the New York-based airline’s gate-to-gate Fly-Fi service is free of charge and allows passengers on domestic flights to check their e-mails, browse the web and stream media at speeds between 12 and 15 Mbps, through its partnership with Amazon Video. “It’s 2017, and our customers expect to be connected everywhere, whether that be from the comfort of their sofa or 35,000 feet above it,” said JetBlue’s VP of Marketing, Jamie Perry. “JetBlue is now the only airline to offer free, high-speed Wi-Fi, live TV and movies for all customers on every plane.”

Airways Magazine | Related JetBlue's Fleet Plan Shows Growth Is Still on the Menu – the Motley Fool



Routehappy Report Shows In-Flight Connectivity Progress

Routehappy today released its 2017 Wi-Fi report, which shows the progress airlines have made in offering Internet access to their passengers. Wi-Fi is available on over 70 airlines, and passengers worldwide now have a 39-percent chance of boarding a Wi-Fi-equipped flight. Passengers flying on US airlines have an even higher chance of accessing Wi-Fi, since 83 percent of their available seat miles (ASMs) offer at least a chance of connectivity. However, the data on quality of Internet isn’t as bright. Thirty-two percent of ASMs offer “Basic Wi-Fi,” which supports chatting, low-bandwidth apps and light web browsing, while 61 percent feature “Better Wi-Fi,” the category above, and only seven percent offer “Best Wi-Fi,” a service comparable to a home connection and capable of advanced media streaming.

APEX Media | Related Routehappy’s 2017 Wi-Fi Report – Routehappy



Iberia Debuts Premium Economy, Available on Routes From Madrid to Select US Destinations

Customers can now book tickets for Iberia’s new Premium Economy class, which is being gradually installed on 37 of its long-haul aircraft. The seating will be available on flights from Madrid to Chicago and New York starting in May, to Miami in August and to Boston in September. The cabin's seats feature 19 inches of width, 37 inches of pitch, 40 percent more recline compared to in standard economy and fully adjustable headrests and footrests. Every seat comes equipped with 12-inch HD displays and charging ports for personal electronic devices. Premium Economy passengers also receive complimentary drinks, an upgraded meal service, a personalized amenity kit and access to noise-canceling earphones.

Breaking Travel News | Related Iberia unveils premium economy seat – Business Traveller



EASA Says Yes to Honeywell’s JetWave Ka-Band Hardware on Board Airbus A319s

Honeywell Aerospace has received European Aviation Safety Agency certification for its JetWave satellite communications hardware on the Airbus A319. Honeywell partnered with EAD Aerospace to obtain the certification, allowing operators of the single-aisle aircraft to install hardware that connects to Inmarsat’s recently launched Global Xpress Ka-band satellite service. Honeywell says its equipment gives passengers a stable in-flight Wi-Fi experience with global coverage and browsing speeds comparable to what can be achieved on the ground. "Our JetWave hardware is designed with ease of installation and maintenance in mind to ensure reliable cabin connectivity as well as a consistent ‘Wi-Fi in the Sky’ experience for users," said James MacDougall, director of Product Marketing at Honeywell.

Get Connected | Related Lufthansa begins trialing broadband on short- and medium-haul flights – Air Transport World



Air India to Reserve Six Front-Row Seats in Economy for Women

Air India has decided to reserve six seats in the front row of economy class for solo female travelers. The airline said the seats are being reserved for safety reasons, and that it will not charge extra for the allocation. The decision will come into effect as of January 18, and is the first of its kind in the aviation industry. India already has women-only carriages on its subways, as well as entire trains reserved for female passengers in Delhi, Mumbai, Kolkata and Chennai. Air India officials said the decision would bring relief to female passengers who have experienced sexual harassment in aircraft cabins.

The New Indian Express | Related The Solo Female Traveler – APEX Media



United Fast-Forwards Retirement Date for Boeing 747 Fleet

United Airlines has pushed forward the planned retirement of its Boeing 747 fleet to the last quarter of this year, instead of the end of 2018. The jumbo fleet, which has been flying since 1970, will be replaced with more fuel-efficient and economical wide-body aircraft. The Chicago-based carrier will debut the first of 14 777-300ERs next month, and it also has 35 Airbus A350-1000s on order. “As deeply connected as we all are to this iconic aircraft, the time has come to retire our 747 fleet from scheduled service,” said Scott Kirby, president of United. “It’s a bittersweet milestone – this jumbo jet, with its unmistakable silhouette, once represented the state-of-the-art in air travel.”

Fortune | Related United Airlines celebrates delivery of new Boeing 777-300ER – USA Today



US DOT Opens Applications for JFK and MEX Slots After Delta-Aeroméxico Divestiture

The US Department of Transportation has formally initiated the processes of allocating slots at New York’s John F. Kennedy International Airport and Mexico City International Airport, which Delta Air Lines and Aeroméxico agreed to forfeit as part of the conditions imposed for their joint venture. The DOT required the carriers to each divest 24 slot pairs at the airports, as a way of mitigating any concerns about the partnership’s anti-competitive impact. Carriers now eligible for the slots include Alaska Airlines, Allegiant Air, Frontier Airlines, Hawaiian Airlines, Southwest Airlines, Spirit Airlines, Sun Country Airlines, Virgin America, VivaAerobus and Volaris.

Airways Magazine | Related Delta, Aeroméxico accept DOT’s conditions; move to establish JV – Air Transport World




Photo of the Day

Winter sparkles. Captured by @mattguthmiller (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

According to @Gizmodo in 2015, "All in-flight Wi-Fi sort of sucks.” That's about to change. #BringItOn #GXAviation

Inmarsat @InmarsatGlobal


Association News

Join Us in Long Beach for #APEXEXPO 2017

APEX EXPO 2017 will take place in Long Beach, California, from September 25 to 28. Join thousands of aviation professionals from around the world, all committed to improving the airline passenger experience, and reunite with the peers you connected with this year in Singapore!


> Quote of the Day

“True hope is swift, and flies with swallow's wings.”

William Shakespeare


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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