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February 2, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Panasonic Under US Fed Investigation; CEO Replaced

Panasonic Avionics is under investigation by US authorities over allegations that it has broken bribery and securities laws. The US Department of Justice and the Securities and Exchange Commission are probing whether the company violated the Foreign Corrupt Practices Act. A statement by the Osaka-based company’s in-flight entertainment and communications systems subsidiary said that it is cooperating with the agencies, and evaluating the potential financial impact of the probe. In a separate piece of news, Panasonic Avionics announced a senior management change, with Hideo Nakano being appointed CEO with immediate effect, replacing Paul Margis who has left the company. Nakano was, until now, deputy CEO of Panasonic Avionics.

Bloomberg | Related Management change at Panasonic Avionics – Inflight Online



American Airlines Opens Cuba Office Despite Trump Uncertainty

American Airlines has opened an office in Havana despite uncertainty over what Donald Trump’s presidency will mean for relations between the US and Cuba. The opening of the office comes just two months after the airline completed its first commercial flight from the US to Havana in more than 50 years. “We cannot speculate about what [Trump's] next step will be, but I can assure you that we are moving our machine forward,” said Galo Beltran, American Airlines’ country manager, Cuba. “You are a witness to the investment and how important Cuba is to American as a US entity doing business.”

The Independent | Related American in Cuba: The Setbacks and Successes of Resumed Air Service Between Former Cold War Foes – APEX Media



Taqnia Space Secures Ka-Band Capacity With Eutelsat Agreement

Taqnia Space has signed a multiyear agreement with Eutelsat to secure four Ka-band spotbeams on the Eutelsat 3B satellite. The deal will provide the Saudi government-owned company’s airline clients with high-throughput satellite connectivity over the Middle East, North Africa and Europe. Bandwidth on Eutelsat 3B will support live in-flight TV, GSM and broadband connectivity as of the third quarter of 2017, with Saudi Arabian Airlines announced as the first client. “This cooperation with Eutelsat empowers Taqnia Space in the fast-changing landscape of in-flight services,” said Abdullah Al-Osaimi, CEO of Taqnia Space.

Yahoo Finance | Related Saudia Selects TAQNIA SPACE for in-flight connectivity – Arabian Aerospace



Downsize Me: Spirit Airlines’ Bare Fare Shrinks Hand Luggage Allowance by One Quarter

Spirit Airlines has downsized the dimensions of personal items that passengers can bring on board for free. The low-cost carrier will introduce a new Bare Fare ticket on April 4, reducing the size of hand luggage by a quarter to 18 x 14 x 8 inches. Passengers can pay an additional $26 when booking their flight to take a larger item of hand luggage; otherwise Spirit Airlines will impose a $100 fee for passengers with baggage that exceeds the new dimensions. The move follows announcements of basic economy fares barring use of overhead space made by both American Airlines and United Airlines.

Mail Online | Related American mimics United with fare barring use of overhead bin – Chicago Tribune



Let’s Be iPals: SJC Opens a Robot Playground for Kids

San Jose International Airport (SJC) has introduced an interactive robot play area at Gate 25 in Terminal B. The iPal Playground features social companion robots, developed by China-based robotics firm AvatarMind, which will be used to entertain and educate young travelers passing through the airport. The playground includes a maze and an interactive play space, where kids can sing and dance with the robots. “The iPal Playground provides young travelers – and the young at heart – a fun and active outlet from the sedentary nature of travel, and a chance to stretch their legs and their imaginations,” says Kim Becker, SJC’s director of Aviation.

Passenger Self Service | Related Meet the Robots Transforming the Airport Experience – APEX Media



Lufthansa Completes Cabin Installation on First Airbus A350-900

Lufthansa has completed the cabin installation for its first Airbus A350-900 and has received a supplemental type certificate issued by the European Aviation Safety Agency. The installation, which took over 1,700 working hours to complete, was carried out at Lufthansa Technik’s maintenance hangar in Munich. “A total of 20 employees from our team worked with colleagues from Munich, Hamburg and Frankfurt on the aircraft over the past three weeks,” said Sven Pawliska, who leads long-haul aircraft maintenance at Lufthansa Technik in Munich. “The installation of premium economy class and new self-service racks in business class were among the upgrades that are most visible to passengers.”

Inflight Online | Related Lufthansa A350-900 Successfully Takes Off on Maiden Flight – Aviation Pros



Airport Spas Add a Touch of Hush to the Travel Rush

As airports improve the passenger experience and travelers get used to spending more time – and money – in terminals, the demand for airport spas is growing. Terminal Getaway Spa currently has five locations at Chicago O’Hare, Charlotte Douglas and Orlando international airports, with four more set to open at Seattle-Tacoma and Tampa international airports this year. Meanwhile XpresSpa, which opened its first airport location in 2004, now has more than 50 branches in over 20 airports worldwide. Services offered at airport spas range from nail care to oxygen therapy, but at XpresSpa and Terminal Getaway Spa foot and chair massages top the list of most requested treatments.

APEX Media | Related Namaste at the Airport: Passengers Enjoy Exercise During Layovers – APEX Media




Photo of the Day

Flying over the French Alps. Captured by @soaring therapy (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Six more weeks of winter? No problem. Let's fly somewhere warm. #GroundhogDay

Delta @Delta


Association News

Register Now for #APEXMARKET in Berlin

APEX MultiMedia Market 2017 will take place in Berlin from April 24 to 26. #APEXMARKET is the only global industry event focused specifically on bringing together IFE buyers with the leading worldwide vendors of TV, movies, GUIs, games, audio and applications. Register now to join us at the industry’s most comprehensive in-flight content conference for connecting buyers and sellers.


APEX Member Deal: 15% Off Skift Forum Registration!

For a limited time only, Skift is offering APEX members 15 percent off registration to Skift Forum Europe in London on April 4. Attendees will glean insights from industry thought leaders like Bjørn Kjos, CEO of Norwegian Air. Register now to take advantage of the discount, using the following promo code: APEX.



The Regional Manager Operational Airworthiness and Compliance is responsible to lead a team that oversees the compliance to policies, processes, standards and Canadian Aviation Regulations within their assigned areas of oversight in accordance with the Quality Assurance program and Safety Management system programs within ACM and Air Canada. The incumbent will work regularly with production groups to assist in process monitoring, resolving regulatory issues and using training resources to supply required and requested training to front line technicians. Click here to apply and view all job listings. Click here to apply and view all job listings.
> Air Canada: Regional Manager Operational Airworthiness and Compliance


> Quote of the Day

"We are star stuff."

Carl Sagan


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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