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February 17, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Delta Brings Back Free Economy-Class Meals to 12 Domestic Routes

Delta Air Lines announced yesterday that it will be bringing back free in-flight meals for coach passengers on 12 transcontinental domestic routes. Starting on March 1, the carrier will offer complimentary meals in economy class on flights from New York’s John F. Kennedy International Airport to Los Angeles and San Francisco, followed by 11 additional routes as of April 24. The new menu will include options like cheese and fruit plates, veggie wraps and smoked turkey sandwiches. “When we tested this concept, our customers loved it and appreciated it so we decided to implement it in our most strategic markets,” said Allison Ausband, Delta’s SVP for In-Flight Service.

Quartz | Related British Airways Does Away with Free Booze and In-Flight Meals – Condé Nast Traveler



Travel Searches for US-Bound Flights Drop by 17 Percent After Trump’s Executive Order

Donald Trump’s executive order banning entry into the US for people from seven majority-Muslim countries may have negatively affected the US travel industry. Market research firm Hopper found that US flight searches from international origins fell by 17 percent since Trump took office and signed the executive order. Another study, which looked specifically at business travel, found a similar trend. The Global Business Travel Association found that business travel transactions dropped by 3.4 percent over the course of the week after the president’s order. Adam Sacks, president of Tourism Economics, told Forbes that the controversy will probably “severely damage the US travel sector this year.”

The Economist | Related ARC: Ticket purchases actually rose from travel ban countries – Travel Weekly



Juneyao Airlines Confirms Order for Five Boeing 787-9s

Juneyao Airlines has confirmed an order for five Boeing 787-9 Dreamliners, worth $1.32 billion at list prices. The Chinese carrier plans to use the aircraft on new routes to North America, Europe and Australia over the next four years. It currently operates domestic routes and short-haul international flights to countries including Japan, South Korea and Thailand. The deal represents the Shanghai-based carrier’s first Boeing order and its first for wide-body aircraft. “Our strategic vision is to develop into an international airline that provides high-quality service with an extended network,” said Wang Junjin, chairman, Juneyao Airlines. “Today’s order is set to play a key role in our growing business in the years to come.”

Reuters | Related Juneyao Airlines: will launch long haul, join Star Alliance, but must balance Air China's interests – Centre for Aviation



Second Iridium NEXT Satellite Launch Scheduled for Mid-June

Iridium Communications has announced that its second of 10 Iridium NEXT Ka-band satellites will launch in mid-June. The launch was originally scheduled for mid-April, but was pushed back because of a backlog in SpaceX’s launch manifest, following the explosion of one of its rockets on the launchpad, which destroyed a $200 million Facebook satellite. The 10 Iridium NEXT satellites will be sent into low earth orbit using a SpaceX Falcon 9 rocket. SpaceX is planning to launch the subsequent six Iridium NEXT satellites over two-month intervals until the summer of 2018.

Get Connected | Related NASA and Iridium will share a SpaceX rocket to get their satellites into orbit – The Verge



All in Your Hand: Do App-Based Cabin Concepts Hold a Clue to the Future of PaxEx?

Tomorrow’s passenger experience will be in passengers’ hands – literally. Remote control apps on our mobile devices are helping us manage our homes, cars and hotel rooms, and they are hardly a remote possibility for commercial airlines. Boeing is conducting trials of vCabin, a concept that would allow passengers to control their reading light, order a meal or check if the lavatory is free from their smartphones. Recaro’s CL6710 business-class seat enables crewmembers to see at a glance which seats need maintenance and allows passengers to control seating position with their smartphones. Panasonic Avionics’ Waterfront seat concept and companion app allow passengers to set specific meal and language settings – information that can then be transmitted to flight attendants.

APEX Media | Related Tailored for Wearables: Smart Ways for Airlines to Collect Pax Data & Connect With Customers – APEX Media



Hong Kong Airlines' Latest Amenity Kits Pay Homage to the "Pearl of the Orient"

Hong Kong Airlines has unveiled two new amenity kits for long-haul economy- and business-class passengers. Designed in partnership with airline supplier Clip and Hong Kong design firm Ricebowl Republic, the business-class kits feature illustrations of the city’s skyline, its archetypal trams, rickshaws and the Star Ferry, which transports passengers between Kowloon and Hong Kong Island. Each bag contains eye masks, socks, earplugs, a dental kit and a L’Occitane shea butter lip balm and hand cream. The economy-class version also includes an eye mask, socks, earplugs and a dental kit, but comes in a less colorful gray pouch.

Business Traveller | Related Hong Kong Airlines will make North American debut in 2017 with daily YVR service – Travel Week



Pre-Takeoff Restaurant Meal Delivery App to Expand to More Airlines in 2017

Airberlin has partnered with iFleat, a smartphone app that allows passengers to preorder restaurant food up to 12 hours before their flight. The service is now available across the German carrier’s network and will be introduced to three undisclosed major airlines later this year. “I firmly believe iFleat is a game changer when it comes to the passenger experience,” said Jaap Roukens, a former gategroup executive and founder of iFleat. “There are no additional costs for the carrier or the caterers; it simply relies upon a partnership between the airline and ourselves to make it happen.”

Inflight Online | Related New airgusto restaurant service on airberlin long-haul flights – Airberlin




Photo of the Day

Spotted at Vladivostok International Airport in Russia's Far East. Captured by @secheremnov (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Early rise: The newest member of the 787 #Dreamliner family, 787-10, quietly sneaks into position for today's event.

Boeing Airplanes @BoeingAirplanes


Association News

APEX MMM: Airline Members Can Attend for Free!

APEX MultiMedia Market, the industry’s most comprehensive in-flight content conference for connecting buyers and sellers, will take place in Berlin from April 24 to 26. Registration is complimentary for APEX airline members and includes access to the educational program, the networking event and the exhibit hall, where top global distributors will be showing off an extensive library of new content specifically licensed for airlines. Lunch and coffee will be provided each day. APEX airline members who register by March 1 will be included in a draw for a complimentary three-night stay at the Mercure Hotel MOA Berlin, where APEX MMM will take place (some restrictions apply).


APEX TECH: Save the Date

APEX TECH delivers information, guidance, analysis and trend reporting on technology issues critical to the aviation industry. This year’s APEX TECH will take place on June 13–15 at the Sheraton Gateway Los Angeles Hotel. The three-day event will provide a forum for the industry’s technical experts to review and discuss the APEX Technology Committee’s ongoing projects that set the specifications and standards for new passenger experience technologies. Click here for more information.



Do you have experience with film, television and music licensing and understand how to write, review and negotiate contracts? Spafax, one of the world’s leading providers of inflight entertainment, content marketing and media solutions is looking for a seasoned professional to manage our business affairs. You’ll work with leading studios, content distributors, music labels and international airline clients to ensure that everyone’s intellectual property, business interests and reputations are protected. Our ideal candidate is an attorney or someone who has spent significant time in a business affairs or legal department and is looking to move into a smaller agency environment. And while we are a smaller company, we do work extensively with large companies around the world. Click here to apply and view all job listings.
> Spafax - Senior Director, Business Affairs Costa Mesa, CA


> Quote of the Day

"There was nowhere to go but everywhere, so just keep on rolling under the stars."

Jack Kerouac


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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