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February 24, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


ECR Launches First-Ever All-in-One Contactless Point-of-Sale Device for Airline Industry

London-based ECR Retail Systems has launched what it says is the first fully certified contactless mobile point-of-sale (mPOS) device for the airline industry. The new ECRGo2 product reduces the number of devices currently required to accept payments and allows airlines to accept contactless MasterCard and Visa transactions. The ECRGo2 hardware also accepts payments from mobile wallet options such as Apple Pay, Google Wallet and PayPal. “[We] believe that this first all-in-one contactless mPOS payment device not only improves the customer experience for the modern passenger, but that it will significantly help cabin crews be more effective and efficient with their in-flight duties,” said Simon Pont, CEO of ECR Retail Systems.

Inflight Online | Related It Pays to Change: Airlines Embrace Electronic Payment Services – APEX Media



Virgin Atlantic Screens an Oscar-Worthy IFE Lineup

With the 89th Academy Awards ceremony fast approaching, Virgin Atlantic is giving passengers the opportunity to catch up on Hollywood blockbusters. Until May, the UK carrier will be offering an Oscars in-flight entertainment lineup including every nominated film in the categories of Best Film, Best Actor, Best Director, Best Supporting Actor, Best Supporting Actress and Best Adapted Screenplay. Widely tipped movies on board will include La La Land, Manchester by the Sea and Moonlight. “Virgin Atlantic enjoys a strong association with film,” said Mark Anderson, EVP, Customer at Virgin Atlantic. “This spring our in-flight entertainment will be extra special as we showcase all of the major nominated movies for customers to enjoy.”

Condé Nast Traveler | Related In the Mood for Art House: Airlines Look to Diversify IFE Content – APEX Media



Qantas CEO Confirms Airbus A380 Interiors Refresh

Qantas CEO Alan Joyce has confirmed that the airline’s Airbus A380 fleet will be upgraded with new seats as the oldest of its superjumbos reach the middle of their life cycle. Joyce said such renovations normally take place “when aircraft get to the middle of their life ... so you can expect over the next year or so for us to comment on where this is going and when it will happen. But it will happen.” According to Australian Business Traveller, the superjumbo retrofits will likely include seats similar to those in the business-class, premium economy and economy-class cabins in Qantas’ Boeing 787-9 Dreamliners.

Australian Business Traveller | Related Qantas Reveals New 787-9 Premium Economy Cabin – The Designair



Gogo’s 2Ku Technology Breaks the 100 Mbps Barrier

Gogo has recorded speeds exceeding 100 Mbps on a recent test flight measuring the performance of its patented 2Ku technology. “When we launched 2Ku, we knew that the performance would get better with our next-generation modem and new high-throughput satellites,” said Anand Chari, Gogo’s chief technology officer. “We have capacity on high-throughput satellites in orbit today, and 2Ku’s open architecture allows us to take advantage of satellite innovations over time.” Gogo’s new 2Ku modem will support Internet video streaming and live television programming through the company’s Gogo TV service.

Inflight Online | Related Gogo Claims Competitive Edge Over Newcomers as IFC Race Tightens – Via Satellite



Boeing to Open Its First European Manufacturing Plant in Sheffield, England

Boeing is planning to open its first European factory in Sheffield, England. The $25-million facility will supply in-house manufactured parts for Boeing’s 737 and 777 aircraft, and specialize in actuation systems that extend and retract an aircraft’s wing flaps during various flight phases. Boeing’s 25,000-square-foot plant will initially employ 30 people. While Boeing currently employs 2,000 staff in the UK, they are all in non-manufacturing roles. “Our decision to start manufacturing high-value components in the UK is a step change in our engagement and a further example of Boeing’s commitment to grow here,” said Boeing Europe’s president, Michael Arthur.

The Irish Times | Related Airbus says it has received "oral assurances" on Brexit – CNN Money



Korean Air Receives Its First Boeing 787-9 Dreamliner

Korean Air has taken delivery of its first Boeing 787-9 Dreamliner. The Seoul-based airline will be the first in South Korea to operate a 787-9 after receiving the wide-body at a ceremony held at Boeing’s assembly plant in North Charleston, South Carolina. Korean Air will deploy the aircraft on new long-haul international routes scheduled to launch in the coming months from Seoul’s Incheon International Airport to destinations including Toronto, Seattle, Los Angeles and Barcelona. The aircraft includes six first-class seats, 18 business-class seats and 245 in economy in a nine-abreast layout.

Airways Magazine | Related Boeing 787-10 Dreamliner: what you need to know – Australian Business Traveller



Hidden Prints: Amenity Kits That Represent Airlines’ Native Cities

Amenity kits are wearing the culture and heritage of their airline’s native city in prints – on and in the bag. Cathay Pacific’s latest collection of premium economy amenity kits – rectangular canvas zip bags in earthy shades – feature Asian brush-painting-inspired images on the inside. The pouch is simple on the outside “to let the artwork speak for itself,” states travel amenities company Formia in a press release. And British Airways’ first-class washbags, available in his or hers editions, are adorned with intricate prints uncovered in the archives of world-famous Regent Street department store Liberty London. The women’s version comes in an oriental floral pattern and the men’s in a colorful paisley design.

APEX Media | Related Airlines Invest in Economy Passengers With Better-Than-Basic Amenity Kits – APEX Media




Photo of the Day

Purple skies above Iceland. Captured by @wingsintheskies (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Today, 60 years ago, @SAS flew over the North Pole to Japan for the first time ? To celebrate, we found some old photographs from 1957

Copenhagen Airport @CPHAirports


Association News

APEX MMM: Airline Members Can Attend for Free!

APEX MultiMedia Market, the industry’s most comprehensive in-flight content conference for connecting buyers and sellers, will take place in Berlin from April 24 to 26. Registration is complimentary for APEX airline members and includes access to the educational program, the networking event and the exhibit hall, where top global distributors will be showing off an extensive library of new content specifically licensed for airlines. Lunch and coffee will be provided each day. APEX airline members who register by March 1 will be included in a draw for a complimentary three-night stay at the Mercure Hotel MOA Berlin, where APEX MMM will take place (some restrictions apply).


APEX TECH: Save the Date

APEX TECH delivers information, guidance, analysis and trend reporting on technology issues critical to the aviation industry. This year’s APEX TECH will take place on June 13–14 at the Sheraton Gateway Los Angeles Hotel. The two-day event will provide a forum for the industry’s technical experts to review and discuss the APEX Technology Committee’s ongoing projects that set the specifications and standards for new passenger experience technologies. Click here for more information.


> Quote of the Day

“The pleasure we derive from journeys is perhaps dependent more on the mindset with which we travel than on the destination we travel to.”

Alain de Botton, The Art of Travel


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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