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March 1, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


SWISS Inks Deal to Offer Media Carrier’s In-Flight E-Journal Service

Swiss International Air Lines has announced it will offer Media Carrier’s e-journal service, allowing passengers to download reading material to their personal devices up to seven days before flying. SWISS is the fifth Lufthansa Group airline to incorporate the service into its in-flight entertainment offering, with plans to gradually replace its selection of onboard print newspapers and magazines, reducing its carbon footprint by up to 450 tons annually. More than 250 digital titles in 10 languages will be available for download in PDF format, although some publications will be restricted depending on a passenger’s cabin class and frequent flyer status.

Air Transport World | Related Digital Takes a Swipe at Print In-Flight Media – APEX Media



Finnair Tests Amadeus Technology Allowing Customers to Make Bookings on Skyscanner

Finnair is working with Skyscanner to conduct a trial of Amadeus Altea, technology that would allow customers to complete flight bookings without leaving the metasearch platform. The technology has been developed by Amadeus and is based on IATA’s New Distribution Capabilities standard. Rogier van Enk, Finnair’s vice-president of Distribution, Commercial Excellence and Data Science, says Amadeus Altea not only allows the airline to sell flights and ancillaries through intermediaries, but also opens new opportunities to work with startups.

Tnooz | Related New Distribution Capabilities to Streamline the Search for Airfares – APEX Media



Outside, In: Airports Sprout Indoor Gardens to Help Ease Travel Stress

Exposure to nature has been proven to decrease stress and increase general well-being. Although the benefits of greenery in airports are as of yet undocumented, many passengers count on-the-ground airport processes among the most stressful parts of the travel journey, making airports prime real estate for some extra greenery. Earlier this month, Frankfurt Airport unveiled hanging gardens in the departure halls of Terminal 2, and in the summer of 2011, the world’s first airport aeroponic garden was installed in Chicago O’Hare. Airport makeover plans for Vancouver International and Singapore Changi also feature indoor landscaping, and in October, Heathrow Airport erected “Garden Gate,” a floor-to-ceiling “eco-sanctuary” designed to minimize stress amongst passersby.




San Diego International’s Carbon-Offsetting Initiative Catches On at More US Airports

A carbon-offset initiative launched by San Diego International Airport in 2015 is catching on at airports across the US. Austin-Bergstrom, Seattle-Tacoma, Dallas/Fort Worth, Newark, LaGuardia and JFK international airports are in the early stages of implementing the Good Traveler program. Under the program, air travelers can buy credits to offset the carbon emissions generated by their flight, with a one-dollar credit offsetting 500 miles of air travel. Money collected for the offsets goes toward conservation programs in the US and Africa.

Travel Weekly | Related San Diego International Airport Launches Sustainable Travel Program – NBC



Hopper Introduces Tool to Disclose All Airline Fees Before Booking

Hopper, an airfare prediction app for iOS and Android devices, has added a new tool to make airline fees more transparent for passengers booking a base fare. The app’s new “Fair Bear” functionality alerts travelers before booking about the costs that could be incurred for flight cancellations, ticket changes, checked and carry-on baggage and seat selection. An analysis by the Canadian company found that the average fee for changing a domestic US flight is $287 and $250 for international flights.

Business Traveller | Related Google will now tell you the cheapest time to buy flights – The Telegraph



Delta Air Wines: New Sommelier-Selected Menu for Business-Class Passengers

Delta Air Lines has unveiled its 2017 wine selection for Delta One business-class passengers flying between the US and London’s Heathrow Airport. The wines will be offered on a seasonal basis, with two reds and two whites available every three months to match the Atlanta carrier’s rotating food menu. The wines were selected by Andrea Robinson, the airline’s sommelier, who samples more than 1,600 wines each year for the Delta menu. The 2017 selection includes Alphonse Mellot La Moussière Sancerre, Sokol-Blosser Dundee Hills Pinot Noir and Charles Heidsieck Brut Champagne. “I always look forward to hand-selecting the Delta One wine lineup, and this year was no exception,” said Robinson. “Delta’s unique wine program provides an opportunity to offer a variety of regionally sourced wines.”

Business Traveller | Related Delta has again deemed coach passengers worthy of a free meal – Quartz



Jeju Air Backs Away From Fukushima Airport Over Radiation Fears

Jeju Air has backed out of launching flights to Japan’s Fukushima Airport amid concerns about nuclear radiation exposure. The South Korean airline had planned to begin charter flights from Seoul to Fukushima this month, but has decided to service nearby Sendai Airport instead. The switch was reportedly triggered because of flight attendants worried about radiation from the Fukushima Daiichi Nuclear Power Plant, which was damaged by the Tohoku earthquake in March 2011. In a message to staff, Jeju Air CEO Choi Kyu-nam said that while there were no safety issues with Fukushima Airport, the change in destination was made to ease the concerns of employees and their families.

Travel Daily Media | Related Jeju Air grows Busan network with three new routes –




Photo of the Day

PaxEx reflections. Captured by @a.s.filipe (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

6 places you wouldn’t guess were in #Wales – from beaches to castles. To all our #Welsh fans, happy #StDavidsDay Dydd Gwyl Dewi Hapus

British Airways @British_Airways


Association News

Airline Members: Today Is Your Last Chance to Win Free Accommodation at APEX MMM

APEX MultiMedia Market, the industry’s most comprehensive in-flight content conference for connecting buyers and sellers, will take place in Berlin from April 24 to 26. Registration is complimentary for APEX airline members and includes access to the educational program, the networking event and the exhibit hall, where top global distributors will be showing off an extensive library of new content specifically licensed for airlines. Lunch and coffee will be provided each day. APEX airline members who register by 11:59 p.m. on March 1 will be included in a draw for a complimentary three-night stay at the Mercure Hotel MOA Berlin, where APEX MMM will take place (some restrictions apply).


Speak Up! Submit Your Session Proposals for APEX Events

APEX is accepting proposals from members to speak at its events: MultiMedia Market, EXPO, TECH and Middle East Conference. APEX is known for shaping the future of the passenger experience – and it’s because of you! We want you involved at this year’s APEX events. This is a chance for you and your company to be front and center – or if you are not interested in presenting but would like to see a topic addressed, now is the time to speak up! Click here to submit a proposal.


> Quote of the Day

“You go away for a long time and return a different person – you never come all the way back.”

Paul Theroux


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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