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March 21, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Trump Administration Restricts Electronic Devices on Flights From 10 Middle Eastern Airports

Passengers flying to the US with foreign airlines from 10 airports across eight Muslim-majority countries have been barred from carrying electronic devices larger than a cellphone, under a new measure enacted by the Trump administration. The US Department of Homeland Security says restricted items include laptops, tablets, cameras, travel printers and game consoles. The list of affected airports includes Istanbul Ataturk, Hamad International, Dubai International and Abu Dhabi International.

The New York Times | Related Trump travel ban: new order targeting six Muslim-majority countries signed – The Guardian



Stream Team: Qantas Adds Stan to Growing List of Wireless IFE Content Partners

Qantas has partnered with Australian streaming service Stan ahead of its planned in-flight Wi-Fi rollout across its Boeing 737 domestic fleet in mid-April. The collaboration means passengers on 737 domestic flights will receive a unique code, giving them free access to Stan’s entire catalog of videos on their personal devices. After landing, viewers can continue using Stan free of charge for a 90-day period. The streaming tie-up adds to Qantas’ growing list of content partners, which includes Netflix, Spotify and Foxtel.

Tech Radar | Related Qantas Airline to offer free in-flight Netflix and Spotify – The Independent



SITA to Advise US Agencies on Growing Threats to Airport Security

SITA has formed the Secure Journeys Working Group to address growing airport security threats in the US. The group is an expansion of SITA’s Border Automation User Group and will deliver policy advice on issues concerning travel safety to government agencies including the Transportation Security Administration and the Customs and Border Protection agency. In particular, SITA says the group will examine how airports can move people more quickly through their facilities. The expansion was prompted by the Brussels Airport bombings last March and the mass shooting at a baggage claim area in Fort Lauderdale Airport in January.

Tnooz | Related Behind the Scenes of SITA’s Airport Operations – APEX Media



Air India Hopes to Introduce In-Flight Wi-Fi on Domestic Fleet This Summer

Air India is planning to begin offering in-flight Wi-Fi on its domestic Airbus A320 fleet by June or July. The Times of India speculates that the country’s flag carrier will offer a basic data package for free, allowing passengers to check e-mails and messaging apps. Depending on passenger feedback, the newspaper said Air India may then move on to offering paid data packs. “We are working on having Wi-Fi on our planes. We have issued expression of interest and will take the aircraft manufacturer's nod to install Wi-Fi equipment,” said Ashwani Lohani, Air India’s CEO.

The Times of India | Related Indian government refuses to allow in-flight Wi-Fi – Mashable



LaGuardia Airport Renovation: Q&A With LaGuardia Gateway Partners’ Ed Baklor

During the Passenger Terminal Expo in Amsterdam last week, APEX Media met with Ed Baklor, chief commercial officer of LaGuardia Gateway Partners, the consortium of companies responsible for the upgrade of LaGuardia Airport’s Central Terminal B. The renovation program, which includes provisions for common-use check-in, was made possible by P3 (public-private partnership) financing. It was important “to continue to operate the airport in the existing terminal, to bring the level of service and experience up,” said Baklor. “We're also using this building as an incubator to test technologies and furnishings which will be in the new building.”

APEX Media | Related New York's LaGuardia Airport Ranked Worst in the US (Again) – Condé Nast Traveler



EU Plans to Ease Restrictions on Transatlantic Wet Leasing for Airlines

The European Commission wants to relax restrictions on EU airlines leasing aircraft and flight crew from US carriers, with the hope of ending a long-standing dispute between both parties. The Open Skies agreement between the EU and US originally envisioned liberal rules for wet leasing, but the 28-nation bloc imposed a once-renewable seven-month duration limit on European airlines wet leasing from non-EU carriers and the US responded by introducing reciprocal measures. Critics argue that looser wet-leasing rules would enable airlines to find ways to operate regular services with cheaper crews, but supporters say this is unlikely because pay levels are similar on either side of the Atlantic.

Reuters | Related After open skies deal, a growth spurt in transatlantic aviation – Travel Weekly



Southwest to Fly With E-Tickets Only

Southwest Airlines is planning to put an end to paper tickets as part of an $800-million plan to upgrade and modernize its reservation system and other operations. The Dallas-based carrier will replace 30-year-old technology, enabling it to accept foreign currency payments, recover faster from storms and more easily change prices and schedules. Starting in May, the new reservation system will allow Southwest to eliminate the last of its paper tickets by issuing electronic versions to people traveling on employee guest passes.

Travel Pulse | Related Southwest Reveals Initial Boeing 737 MAX 8 Flights – Airways Magazine




Photo of the Day

Chasing tails. Captured by @planespotter___  (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Travel is food for the mind, as experiences are similarly in kind, a way to quench the souls' thirst for exploratory goals #WorldPoetryDay

British Airways@British_Airways


Association News

Update Your Member Profile to Receive APEX Experience Magazine!

APEX members can opt in to receive a print copy of APEX Experience magazine through their online profiles. Don’t have an account? Join the Airline Passenger Experience Association or subscribe to the magazine.


Customize Official Airline Ratings Ads for Your Airline

APEX and partner TripIt from Concur® have created turnkey collateral elements to help APEX airline members promote the Official Airline Ratings ™ and Passenger Choice Awards by encouraging passengers to download the TripIt app to rate their flights. Passenger feedback will be used to determine airlines' ratings and the awards, both of which will be announced at APEX EXPO in Long Beach this September. Click here to download and customize ads for your airline!


> Quote of the Day

“There is not a particle of life which does not bear poetry within it” – In honor of World Poetry Day

Gustave Flaubert


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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