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May 15, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Air Canada Rouge Offering Gogo 2Ku In-Flight Wi-Fi

Air Canada’s leisure airline subsidiary, Air Canada rouge, has started offering satellite-based in-flight Wi-Fi on board its Airbus A319s. Installation of Gogo’s 2Ku hardware on all 20 of the airline’s A319s is expected to be completed by the end of this month, with its A321s and Boeing 767s retrofitted by the end of 2018. Air Canada rouge is also updating its A319 fleet’s wireless in-flight entertainment, with the addition of gate-to-gate, on-demand content. “Air Canada was the first Canadian carrier to offer customers in-flight connectivity and today, we are pleased to extend this service on Air Canada rouge,” said Benjamin Smith, Air Canada’s president of Passenger Airlines.

Inflight Online | Related Farewell to Buffering? We Tested Out Gogo’s 100 Mbps Next-Gen 2Ku – APEX Media



AirAsia to Launch Low-Cost Carrier JV in China

AirAsia is planning to launch a low-cost carrier in China, after signing a joint venture (JV) with state-owned conglomerate Everbright. The JV would be based in the east-central city of Zhengzhou, and would involve AirAsia investing in aviation infrastructure and setting up an academy to train pilots, crew and engineers. "China has been good to us and we want to give back in a big way, and this is just the start of an enduring partnership that will benefit both China and Malaysia," said AirAsia’s executive chairman, Kamarudin Meranun. He added that the airline was looking to eventually buy the Chinese-made Comac C919, which recently completed its maiden test flight.

Fortune | Related AirAsia X Boosts roKKi System With Inmarsat’s GX Aviation – APEX Media



Star Alliance Realigns to Market Needs With Digital Overhaul

At the celebration of its 20th anniversary in Frankfurt on Sunday, Star Alliance announced it would be redirecting its efforts toward digital services instead of increasing its membership. “We want to be much more focused on our customer proposition,” said Star Alliance CEO Jeffrey Goh. The new platform, currently in test phase, will enable pre-seat selection across all legs of a flight, regardless of the point of departure. Star Alliance has also launched a system that tracks bags across its member carriers.

Air Transport World | Related Lufthansa Aims to Become “Most Digital Aviation Group” in 2017 – APEX Media



United’s Cockpit Passwords Leaked Online

The passcodes that secure United Airlines’ aircraft cockpit doors may have been leaked to the public. The airline’s parent company, United Continental Holdings, e-mailed employees over the weekend to inform them that the passcodes and safety information had been posted online by a flight attendant. According to the company, the leak was a mistake rather than a breach in cybersecurity. United Continental said it has launched a “corrective action plan,” adding that the “risk of a breach of the flight deck door is strongly mitigated by carefully following the flight deck security procedures.”

The Independent | Related United Takes Action to Improve Its Policy on Overbooked Flights – APEX Media



Deregulation Could Result in Just “10–12 Airlines” Globally

The global air travel industry could be dominated by as few as 10–12 airlines if ownership regulations are relaxed. Speaking at the CAPA Airline Leader Summit in Dublin, Henrik Hololei, the European Commission’s director general for Mobility and Transport, predicted that further deregulation would cause the industry to undergo a period of major consolidation, culminating in a small number of mega airlines. IAG CEO Willie Walsh, who was also on the panel, agreed, although he added that mega airlines would still appear to operate as multiple carriers because there would still be “value in brands.”

Travel Daily Media | Related US airline consolidation: what happens next? – Eye for Travel



Qantas’ Plans for International Wing at Perth Airport Come to Light

Qantas has unveiled plans for an international wing in the Terminal 3 and 4 area at Perth Airport, in advance of the launch of its nonstop route to London next year. “[Having] all of our operations under one roof means customers can transfer from domestic to international services without changing terminals,” said Qantas Group CEO Alan Joyce. The renderings show a sunlit space with lounge and bar seating and indoor and outdoor areas. Other features include a duty-free store and a lounge that will house shower suites and a patio where travelers will be able to sample Australian barbecue from a menu by chef Neil Perry.

Business Traveller | Related Qantas to adjust long-haul network with advent of Perth-London – Flight Global



Wellness Tourism: Healthy Holidays Can Start at the Airport

According to the Global Wellness Institute, wellness tourism revenues increased by 14 percent from 2013 to 2015, a growth rate more than twice as fast as overall tourism expenditures. As travelers seek opportunities to improve their physical and psychological well-being in order to prevent illness and burnout, airports are allowing healthy holidays to begin before takeoff with indoor walking tracks, deluxe spas and dedicated spaces for self-guided yoga. Top destinations for wellness experiences range from the Caribbean to Switzerland, as well as within the United States, including Colorado and Vermont.

APEX Media | Related How Airlines Are Helping to Fuel the Medical Tourism Industry – APEX Media




Photo of the Day

Manhattan skyline seen from a Gogo 2Ku test flight. Captured by @world_snapper (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Ken-tactic is the bartender at the Hilton Cocoa Beach, and has the ultimate #SpaceGeek vest! Launch party mission pins! @theAPEXassoc #I5F4

Howard Slutsken @HowardSlutsken


Association News

Register for #APEXTECH to Get Updates on How Technological Changes Will Impact IFE

Major airlines are looking ahead to greater utilization of passenger devices (PEDs) in IFE. An important enabler of streaming to PEDs will be the “Web Application Video Ecosystem (WAVE).” Various initiatives will be involved in WAVE implementation, including CEA’s Content Specification Task Force, which will identify requirements in content streams centered around the MPEG CMAF proposal, and the HTML5 API Task Force that will identify requirements for the HTML5 app environment on the device side. And the Device Playback Capabilities Task Force will identify requirements for hardware capabilities to support the APIs. How will these impact IFE? APEX TECH is where these conversations begin. Register now to ensure that you are part of it.


Deadline to Submit APEX EXPO Session Proposals Is This Friday

APEX is known for shaping the future of the passenger experience – and it’s because of you! We want you involved at this year’s APEX EXPO. This is a chance for you and your company to be front and center – or if you are not interested in presenting but would like to see a topic addressed, now is the time to speak up! Click here to submit a proposal by May 19.


> Quote of the Day


"Content is 'kinger' than it's ever been."

Jeffrey Cole, founder and director of the Center for the Digital Future


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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