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June 5, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


CAPA Stats Show Potential Impact of Qatar Flight Suspension

Major Middle Eastern airlines have suspended all flights to Qatar amid an escalating diplomatic crisis in the region. Etihad, Emirates, flydubai and Gulf Air said Monday they will stop flying to Doha, the Qatari capital, starting tomorrow morning. Qatar Airways has retaliated with the suspension of all flights to Saudi Arabia, effective immediately, and the suspension of all flights to the UAE, Egypt and Bahrain as of tomorrow. According to statistics from CAPA, over 200,000 airline seats will be affected per week, and could add up to more than 10 million lost seats over the next year, should the suspension continue. The news comes after Saudi Arabia, the United Arab Emirates, Egypt and Bahrain decided to cut all diplomatic ties with Qatar, accusing it of supporting terrorism.

APEX Media | Related Qatar diplomatic crisis: How it affects air travel – Al Jazeera



Trump Announces Air Traffic Control Privatization Plan

The Trump administration today unveiled a plan to privatize the US air traffic control system. The plan will see the separation of air traffic control operations from the Federal Aviation Administration, with the aim of spinning it off into a nonprofit corporation. Trump was joined at the White House by CEOs of several major airlines who have lobbied vigorously for change. Trump's plan will also eliminate taxes on airline passengers in favor of user fees.

Reuters | Related Trump may let Congress decide how to pay for his $1T infrastructure plan – The Hill



SITA, British Airways and Heathrow Conducting Blockchain Trial for Operational Data Sync

For the last two months, British Airways, Heathrow Airport and SITA have been running a trial using blockchain to share operational flight data. In the ongoing test, each owner of flight data publishes information to the blockchain: The departure airport publishes departure gates, the arrival airport publishes arrival gates and baggage carousels, and the airline is sharing plenty of its own information too. Through the data protocol of the blockchain, these bits of information merge together and become synced, meaning that everybody can work form, and make decisions based on, the exact same data set. SITA aims to produce a white paper at the conclusion of the trial.

APEX Media | Related SITA Air Transport IT Summit: News Digest – APEX Media



[VIDEO] Could an Interactive App Make Passengers Pay More Attention to In-Flight Safety Demonstrations?

Researchers at the University of Udine’s Human-Computer Interaction (HCI) Lab in Italy have developed a colorful 3-D app with the aim of making safety instructions clearer and more engaging for passengers. In the app, two virtual flight attendants guide users through a series of interactive safety procedures such as placing a simulated passenger in the correct brace position, moving their limbs and head using the touchscreen on a smartphone or tablet. “Research on traditional airline safety briefing media like safety cards and videos has highlighted that they are scarcely effective for two main reasons: lack of passenger’s attention and lack of passenger’s comprehension,” said Professor Luca Chittaro, who leads the project at HCI Lab.

The Independent | Related Planes, Trains and Automobiles: How Safety Practices Percolate Through the Transport Industry – APEX Media



American Airlines Commits to $1.6-Billion Investment at LAX

American Airlines has signed a deal to invest $1.6 billion to improve its facilities at Los Angeles International Airport. The upcoming overhaul will include a new unified check-in area for Terminals 4 and 5, landside and airside connections between the terminals and a connection to a planned automated people mover. The investments will occur over the next seven to 15 years, but are subject to approval by the Los Angeles World Airports (LAWA) board. “I’m so pleased that American shares our excitement for the future of this great airport, and wants to partner with us to achieve our vision to create a world-class airport,” said Deborah Flint, chief executive of LAWA.

Los Angeles Times | Related United To Begin Staggering 18-Hour Flight Between LAX, Singapore – CBS Los Angeles



Airlines Need Better Equipment to Treat In-Flight Heart Attacks, Say Doctors

Airlines aren’t carrying enough medical equipment to deal with in-flight cardiac arrests, say doctors who are proposing new guidelines at this year's meeting of the European Society of Anaesthesiology in Geneva. Suggested measures include making electrocardiograms and defibrillators available on all commercial aircraft, regularly training crew in basic life support and performing two-person cardio-pulmonary resuscitation if possible. While cardiac arrests account for just 0.3 percent of all in-flight medical emergencies, experts at the meeting say they are responsible for 86 percent of on board fatalities, representing about 1,000 deaths per year.

BBC News | Related Think Like a Startup: Intensive Care in the Air – APEX Media



Singapore’s Changi Airport Improves Ferry Links With Neighboring Indonesian Islands

Changi Airport Group has launched a partnership with Singapore Cruise Centre (SCC) aimed at improving cross-border connectivity with the neighboring Indonesian Riau Islands of Batam and Bintan. A shuttle bus service between Singapore’s Tanah Merah Ferry Terminal and Changi Airport’s Terminal 2 will run eight times per day on weekdays and 10 times per day on weekends. “We are pleased to be able to launch this shuttle bus service so that ferry passengers can enjoy a fuss-free and seamless travel experience between Batam, Bintan and Changi Airport,” said SCC chief executive, Christina Siaw.

Breaking Travel News | Related Sanrio Characters transform Changi Airport into a Nordic wonderland – Frontier





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Association News

Outstanding Contribution and Lifetime Achievement Award Nominations Due TODAY

The Lifetime Achievement Award is presented to a senior level executive from an APEX member company whose long-term efforts, dedication and sustained commitment in support of elevating the airline passenger experience have clearly established that individual's career as a lifetime industry achievement. The recipient of the Outstanding Contribution Award is someone whose contributions, innovations or leadership have generated a significant and fundamental improvement to the nature of airline passenger experience. The deadline for nominations for both awards is 11:59 p.m today.


Celebrating Innovation and Excellence With the IFSA Compass Awards

IFSA is proud to present its new awards program, the IFSA Compass Awards. IFSA will celebrate creativity, excellence and innovation with its inaugural awards ceremony at the 2017 Conference and Expo in Long Beach, CA. The Compass Awards will recognize the outstanding contributions of IFSA members to the onboard industry. From exceptional in-flight service, to truly innovative food, its members are the driving force pushing the industry forward. The ceremony, held September 25 during the Welcome Reception, will present a wide range of awards, from Best In-flight Food, to Best Onboard Amenity, to Caterer of the Year, to name a few. Award nominations will be accepted through June 15. Nominations are open to all IFSA member companies. Entrants are welcome to nominate their own company, as well as submit nominations for multiple categories.


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Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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