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July 31, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


US Court Says FAA Must Reconsider Decision Not to Regulate Airline Seat Sizes

The US Court of Appeals for the DC Circuit ruled that the FAA must reconsider its decision not to regulate the size of airline seats. The three-judge panel said the agency must review, for a second time, a petition submitted in 2015 by Flyers Rights, a nonprofit passenger advocacy group. Judge Patricia A. Millett wrote that the FAA denied the petition by relying on “off-point studies and undisclosed tests.”

CNN | Related Shrinking seats: Senate beats back effort to regulate airline seat size – The Washington Post



Australia Heightens Airport Security After Foiling Alleged Terror Plot

Australia has implemented an indefinite period of stricter airport screening of passengers and baggage after an alleged “Islamic-inspired” plot to bring down an airplane was foiled. Four men were arrested in Sydney over the weekend during counter-terrorism raids. Australian Federal Police did not confirm media reports that the plot involved a bomb hidden in a meat grinder or the release of poisonous gas inside an aircraft.

Reuters | Related Australia thwarts 'Islamic-inspired' plane attack plot – Reuters



Singapore Airlines to Refurbish 14 Airbus A380s

Singapore Airlines is planning to refurbish the aircraft cabins inside 14 of its Airbus A380s. The Southeast Asian carrier said it would reveal the timeline for the retrofit work by the end of the year. According to a local media report, SIA will install new seats across all classes and upgrade the in-flight entertainment systems. The number of first-class suites per aircraft could be halved from 12 to six.

Flight Global | Related Future of A380 superjumbo in doubt after Airbus cuts production – Financial Times



Executive Decision: US Government Extends In-Flight Connectivity Contract With ViaSat

The US Defense Information Systems Agency (DISA) has extended its in-flight connectivity contract with ViaSat. The communications company will continue to deliver broadband services via its Ku- and Ka-band satellites to aircraft used by senior US government leaders. ViaSat says its service offers the ability to stream high-definition video for intelligence, surveillance and reconnaissance, in addition to high-definition video conference calling.

PR Newswire | Related ViaSat to provide inflight connectivity on US Air Force One – Get Connected



American Airlines’ Alert System Will Put a Stop to Waiting for Bags That Won’t Arrive

American Airlines has launched a baggage alert system that aims to spare travelers the nuisance of waiting for a bag that will never come. The service sends a notification to passengers via the airline’s app in instances where their checked suitcase did not make it onto the aircraft. On domestic flights, customers can also provide delivery details directly through the app.

Business Traveller | Related SITA Baggage Report 2017: Mishandled Luggage Rates Reach Record Low Thanks to Technology – APEX Media



Will Privacy Concerns Water Down Potential Effect of Hydration Sensors?

New biometric sensors monitor hydration, which is important in the dry environs of the airline cabin. Research into real-time hydration measurement has yielded encouraging results, such as a monitoring system whose sensor would only cost a dollar to manufacture. Meanwhile, researchers at MIT and Harvard Medical School have come up with DermalAbyss, which uses a tattoo as an interface for measuring biochemistry.

APEX Media | Related British Airways cabin crew could serve passengers "digital pill" – London Evening Standard



EasyJet Passenger Punched by Nice Airport Worker

EasyJet said it was “urgently” seeking answers after a worker at Nice Côte d'Azur International Airport reportedly punched a passenger who was holding his baby after a 13-hour flight delay. Another passenger, who posted a photo online, told BBC Radio 5 Live that the man’s wife vented the couple's frustration about the lack of baby food and seats to airport staff before he was attacked.

The Guardian | Related EasyJet worker suspended for punching customer "was pushed first" – Metro





Reflecting the world around. Captured by @prague_spotter (via Instagram).

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> Tweet of the Day

Say cheese! An air-to-air farewell to our Fokker 70!

Royal Dutch Airlines @KLM


Association News

The Points Guy Announced as Emcee of 2017 APEX Awards!

Don't miss the chance to see the industry's best-of-the-best awarded for their work on Monday, 24 September at APEX EXPO. The APEX Awards recognize the best airlines and vendor partners in passenger experience, from ticket purchase to final arrival, and were selected by industry peers and experts. This red carpet event, hosted by The Points Guy Brian Kelly will include cocktails and light appetizers. Mark your calendars for an evening you won't forget!


Registration Rate for APEX EXPO Increases Tomorrow!

Today is the last day to register for APEX EXPO at the early bird rate. Tomorrow the price will increase to the standard rate! Don’t miss this great opportunity and low cost to attend the passenger experience industry's largest fall tradeshow!



We are looking for a positive and passionate Entertainment Coordinator for the world of Inflight entertainment. You will assist in servicing our customers’ entertainment needs, ensuring their long-term success. The role is to support the Account Director, to create a unique inflight experience that is engaging, trending, and true to the airlines’ brand. Click here to apply and view all job listings.
> West Entertainment LLC Entertainment Coordinator: Inflight Entertainment Irvine, CA


> Quote of the Day


"I was the first in my family to board an airplane. I was the first in my family to get kicked off an airplane."

Trevor Noah


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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