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August 7, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


United Technologies Considering Rockwell Collins Takeover, Reports Bloomberg

United Technologies is considering a bid for Rockwell Collins, according to a Bloomberg News report published last Friday, which cited unnamed sources who were familiar with the matter. If completed, the deal would potentially rank among the largest ever in the aerospace industry, with Rockwell Collins currently valued at $19.3 billion. Representatives from both companies declined to comment.

Bloomberg | Related Rockwell Collins completes acquisition of B/E Aerospace – Rockwell Collins  



Most Travelers Would Refuse to Fly on Pilotless Flights Even If Fares Were Lower

Pilotless airplanes would save airlines an estimated $35 billion a year and lead to significantly reduced airfares, according to a study by UBS. The investment bank estimates autopiloted flights would reduce ticket prices by about a tenth. However, 54 percent of the 8,000 people UBS surveyed said they would refuse to travel in a pilotless aircraft even if it meant cheaper travel.

The Guardian | Related Ground Control – APEX Media



Suparna Airlines Partners With Chinese Music Streaming Service for Curated Playlists

China-based Suparna Airlines has partnered with NetEase Cloud Music, a music and video streaming service, to create 18 curated playlists that will be available to passengers during special music-themed flights. The music streaming service also decorated some of the airline’s cabin interiors, including overhead bins and tray tables with designs inspired by the names of the in-flight playlists.

Inflight Online | Related Rhapsodizing the Playlist – APEX Media



LSG Group Renews In-Flight Catering JV Contract With Sichuan Airlines

LSG Group has extended its Chengdu, China-based joint venture (JV) contract with Sichuan Airlines for 20 years. Sichuan Airlines LSG Catering Ltd. was founded in 2000 to provide catering services for airlines at Chengdu Shuangliu International Airport. “This long-term extension is proof of the mutual trust and solid cooperation that we have established with Sichuan Airlines,” said HK Cheung, LSG Group’s COO, Asia-Pacific.

PAX international | Related LSG Sky Chefs: The Logistics of Everything Loose – APEX Media



Aircraft Size and Boarding Methods Have Big Impact on Spread of Infections

The size of an aircraft and an airline’s method of boarding can have a huge impact on the likelihood of passengers getting ill on a flight, according to a new study. Researchers at Arizona University found that the commonly used three-section boarding technique is the least effective strategy for reducing infections because passengers stand together in the aisle before taking their seats. The study also found aircraft with less than 150 seats are more likely to reduce the spread of illness. | Related Antimicrobial Tech Prescribed for Prevention of Contagion in the Aircraft Cabin – APEX Media



Virtually Speaking: Airline Chatbots Come in All Types and Guises

Lufthansa’s choice to create an avatar called Mildred diverges from the approach taken by KLM and Icelandair, both of which use a tailfin as the profile picture for their Messenger bots. Alaska Airlines’ Jenn, the US airline industry’s first chatbot, developed with Next IT, takes a more photo-realistic approach. “We’ve seen an interesting lift on reservations in the travel sector where people who use the virtual agent will spend more money,” said Cleat Grumbly, senior vice-president of Next IT.

APEX Media | Related Icelandair Launches the Airline Industry’s First Facebook Messenger Booking Bot – APEX Media



Brussels Airlines Brand Will Remain After Merging With Eurowings

Lufthansa subsidiary Brussels Airlines will retain its brand even after it has been fully integrated into Eurowings next year. “There is no reason to change it in the short term; however, it is really the market that decides your name,” said Bernard Gustin, Brussels Airlines’ CEO. “I don't think we are ready to spend €7–10 million to change a brand if we don’t know what it brings to the customer.”






Boarding at Sydney/J.A. Douglas McCurdy Airport in Nova Scotia. Captured by @anmitchellyyz (via Instagram).

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> Tweet of the Day

#DYK: each day Panasonic's inflight Wi-Fi delivers data equivalent to 75,000 trees made into paper and printed #funfact #IFC

Panasonic Avionics @PanasonicAero


Association News

Explore Technology’s Role in a Unified Digital Experience at APEX EXPO!

Register for APEX EXPO and explore how investments in digital platforms can improve experiences for travelers and for business for involved partners. Learn how Star Alliance was able to overhaul procedures and systems to create synergy across their member airlines. Observations and trends caused by digital disruptions will be highlighted and solutions will be considered.



We are looking for a positive and passionate Entertainment Coordinator for the world of Inflight entertainment. You will assist in servicing our customers’ entertainment needs, ensuring their long-term success. The role is to support the Account Director, to create a unique inflight experience that is engaging, trending, and true to the airlines’ brand. Click here to apply and view all job listings.
> West Entertainment LLC Entertainment Coordinator: Inflight Entertainment Irvine, CA


> Quote of the Day


"Truth is ever to be found in simplicity, and not in the multiplicity and confusion of things."

Isaac Newton


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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