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August 21, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Lufthansa Systems to Announce Three New Customers at APEX EXPO

Lufthansa Systems will announce deals with at least three airlines at next month’s APEX EXPO, according to Runway Girl Network. Jan-Peter Gaense, Lufthansa System’s director of Project and Certification for BoardConnect, revealed two of the undisclosed airlines will adopt the company’s BoardConnect Portable solution, while the other intends to adopt its retrofittable BoardConnect option.

Runway Girl Network | Related Anatomy of a Special Layover: Lufthansa Technik’s Clockwork Connectivity Installations – APEX Media



Cathay Dragon Intends to Buy 32 Airbus A321neos

Cathay Dragon has signed a memorandum of understanding to purchase 32 Airbus A321neos, worth $4.05 billion at list prices. The new narrow-body aircraft are scheduled to be delivered between 2020 and 2023 and will replace the Hong Kong regional carrier’s existing fleet of 15 A320s and eight A321s. Cathay Pacific's chief executive, Rupert Hogg, said the aircraft would allow the airline to expand its network and frequency of flights on its most popular routes.

Flight Global | Related Brand Anew: Cathay Pacific’s Stroke of Genius – APEX Media



Qatar Airways Launches Preorder Meal Service for Premium Passengers

Qatar Airways has launched a preorder meal service in business and first class on select long-haul routes departing from Doha. Passengers can preorder their preferred main course between 14 days and 24 hours before departure on the airline’s website or through its app. “Premium passengers will now be able to board their flight in the comfort and knowledge that their preselected dish is reserved and waiting for them,” said Qatar Airways.

Business Traveller | Related Singapore Airlines offers "Book the Cook" service – Coconuts Manila



Alaska Airlines Hosts an Eclipse-Viewing Party at 38,000 Feet

Alaska Airlines offered an above-the-clouds view of today’s solar eclipse. Alaska’s charter Flight 9671 departed Portland International Airport at 7:15 a.m. PT, giving astronomy enthusiasts, a NASA astronaut and social media contest winners, a unique and early view of the total eclipse at 38,000 feet over the Pacific Ocean. “Passengers will have a perfect view of totality for what we estimate will be 1 minute 43 seconds,” said Alaska Airlines' Boeing 737 fleet captain, Brian Holm, at a pre-flight press event earlier today.

USA Today | Related Totality! Astronomer’s Reaction to Solar Eclipse Takes In-flight Entertainment to Another Level – APEX Media



Cambrionix and JetPack IFE Announce iPad-Based Partnership

Cambrionix today announced a partnership with JetPack IFE to develop hardware for its iPad-based in-flight entertainment software solutions. JetPack IFE will use Cambrionix's ThunderSync solution, which offers high-speed charging and data transfer using an Apple Thunderbolt host interface. “Airlines which deploy iPad-based IFE need to be able to charge and transfer data to and from iPads between each flight and wipe any customer specific data,” said Cambrionix.

PR Web | Related All in Your Hand: Do App-Based Cabin Concepts Hold a Clue to the Future of PaxEx? – APEX Media



Biometric Boarding Takes Off Despite Privacy Concerns

Airlines including Delta and JetBlue are rolling out biometric passenger identification to ease check-in, boarding and border clearance, despite privacy concerns expressed by passengers. In its 2017 Passenger IT Trends Survey, SITA revealed that 57 percent of passengers say they would use biometrics for journey identity and boarding instead of a passport and boarding pass, though a third of passengers still express some privacy concerns.

APEX Media | Related Reserved Airline Seating Controversies Cause PaxEx Turbulence – APEX Media



Frankfurt Airport to Build LCC-Specific Pier

Fraport, the operator of Frankfurt Airport, has applied for a building permit to begin construction of a new Pier G to cater specifically to low-cost carriers. The first phase is scheduled to open in 2020 with capacity for four to five million passengers at a cost of $235 million. In a second phase, Pier G will be expanded to a total capacity of up to seven million passengers. The third and final phase will see the addition of bridges and jetways.

Air Transport World | Related Frankfurt Airport opens up to no-frills flights as Ryanair moves in – The Independent





Preparing for the eclipse. ✈️🌘✈️ Captured by @lairdkay (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

We are ready for #SolarEclipse2017! Here’s a little “pre-enactment” for your viewing (and snacking) pleasure.

Delta @Delta


Association News

EXPO Sponsorship Opportunities Still Available!

Your company can be front and center at APEX EXPO! Sponsor the Monday Educational Sessions with the opportunity to address attendees for 2 minutes! Contact Desiray Young,, or fill out the form here.



Currently, Kontron has an exciting opening for the following position in our Sales and Marketing department. Customer Program Manager Responsible for managing the overall program for Kontron's tier one accounts. This includes managing all companywide tasks required to support the customer's program and/or requirements. The customer programs are complicated in nature and the Customer Program Manager is directly responsible for the overall success of the program. Click here to apply and view all job listings.
> Kontron America: Customer Program Manager, San Diego, CA


> Quote of the Day


"The faults of a superior person are like the sun and moon. They have their faults, and everyone sees them; they change and everyone looks up to them."



Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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