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August 25, 2017

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Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services

 
 

Qantas to Increase Premium Seating on Board Its Airbus A380s

Qantas is planning to remove some economy-class seats on board its Airbus A380s, while increasing the size of its business-class and premium economy cabins. The Australian carrier said the decision is in response to “increased customer demand for premium cabins” on Asian, European and US flights. Qantas will remove 30 seats in economy to make way for six additional business-class seats and 25 premium economy seats.

Business Traveller | Related Qantas Readies 20 Hour London Route Announcement – Airways Magazine

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KLM Accepts WeChat Pay

KLM has announced it is accepting WeChat Pay, the payment platform that’s integrated in the popular Chinese messaging app, WeChat. Users will be able to purchase airline tickets and ancillaries without leaving the app. KLM introduced WeChat to its customers in 2014, and saw a 25 percent uptake after it offered check-in and displayed booking details through the app, in May. WeChat Pay currently accounts for 40 percent of mobile transactions in China.

Tnooz | Related Post-Flight: KLM Uses Emojis to Stay in Touch With Pax – APEX Media

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AirAsia Considering Bombardier C Series Purchase, Says Group CEO Tony Fernandes

AirAsia is considering purchasing Bombardier C Series aircraft, according to Tony Fernandes, AirAsia Group’s CEO. After a press conference and a C Series demonstration flight in Montreal, Fernandes said he was “very impressed with the aircraft,” which he said would be considered for regional markets in Asia. “It's early days … We've started the romance so let's see where it takes us,” he added.

Reuters | Related Brazil Pushes WTO To Settle Bombardier Dispute – Airways Magazine

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British Airways Raises Concerns Over Long Delays at UK Immigration Control

British Airways has called on the UK’s Home Office to address “serious inefficiencies” at British immigration control that result in “long queues and frustrating delays when arriving at UK airports.” BA highlighted the lack of e-gates at Heathrow’s Terminal 5, saying that only one-third of the 29 gates are “routinely” open and they close “prematurely” at 11 p.m. “It is a dreadful welcome for visitors to the UK to be faced with a packed immigration hall,” said Raghbir S. Pattar, BA’s director of Heathrow.

The Telegraph | Related Airports call for urgent post-Brexit deal on UK-EU flights – The Guardian

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Azerbaijan Airlines Set to Launch Low-Cost Carrier Subsidiary

Azerbaijan Airlines will launch a low-cost subsidiary called Buta Airways on September 1. The new Baku-based carrier has taken delivery of the first of four Embraer E190s from regional aircraft lessor Nordic Aviation Capital. The all-Embraer operator will initially offer flights from Baku Heydar Aliyev International Airport to Antalya, Kazan, Kiev, Mineralnye Vody, Moscow, Tbilisi and Tehran.

Air Transport World | Related Azerbaijan Airlines eyes Boeing 737 purchase – Air Transport World

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Navigating Labor Day Air Travel in the Era of Tighter Security

The Labor Day travel weekend is fast approaching, and a typically busy period at the airport will be made more hectic by the US Transportation Security Administration's new rules surrounding electronic devices. However, an online survey of 2,230 US adults, conducted by YouGov for Honeywell Aerospace, found that another force is at work as travelers navigate the wait at the gate and the crunch of coach class: compassion. Ninety-five percent of those responding to Honeywell’s survey said they were willing to help out their fellow passenger in some way.

APEX Media | Related Survey Says Pax Consider Punctuality More Important Than Connectivity – APEX Media

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Iridium Won’t Compete With Partners or Enter Broadband IFC Market

Iridium Communications says it has no intention of competing with its partners in the satellite-supported cockpit communications and safety services sectors, unlike its main rival Inmarsat, which is working directly with airlines. “We don’t compete with our partners … that is obviously different than my primary competitor,” Iridium’s CEO Matthew Desch told Runway Girl. He also said Iridium has no interest in entering the in-flight broadband connectivity market. “We are in no way trying to compete with Ku- and Ka-band; we’re a complement to that.”

Runway Girl Network | Related Airplanes: Flight Tracking Standards Are Finally Catching Up – APEX Media

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> PHOTO OF THE DAY

 
 

Creating some cool effects. Captured by @nanouphotography (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

 
 

> Tweet of the Day

ViaSat Successfully Live Streamed Solar Data for NASA During the August 21 Solar Eclipse #eclipse17

ViaSat Inc. @ViaSatInc

 
 
 

Association News

One Month Away From APEX EXPO!

APEX EXPO is the passenger experience industry's largest fall tradeshow. Collocated with AIX Long Beach and IFSA Conference and Expo – the three-shows-in-one means access to every major airline in the world, as well as end-to-end passenger experience vendors on the ground, in the air and into the future! Register now and reserve your hotel room in Long Beach.

 
 
 

Jobs

Currently, Kontron has an exciting opening for the following position in our Sales and Marketing department. Customer Program Manager Responsible for managing the overall program for Kontron's tier one accounts. This includes managing all companywide tasks required to support the customer's program and/or requirements. The customer programs are complicated in nature and the Customer Program Manager is directly responsible for the overall success of the program. Click here to apply and view all job listings.
> Kontron America: Customer Program Manager, San Diego, CA

 
 
 

> Quote of the Day

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"Music is my aeroplane."

Red Hot Chili Peppers

 
 

Until next week

 
 

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

 
 

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