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August 30, 2017

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Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services

 
 

Google Announces New Features for Its Flight Booking Tool

Yesterday, Google announced changes to its flight booking service that are designed to help users find the cheapest fares. Google Flights already shows the lowest rates for specific routes and travel days, but now it will include a calendar view of date combinations and a price graph showing how airfare changes over time. These new insights are currently available on mobile and will be rolled out to desktop later this year.

CNET | Related New ways to make trip planning easier and cheaper – Google

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American Contemplates Few-Frills Fares to Europe

American Airlines could start selling few-frills fares for transatlantic flights to compete with airlines like Norwegian Air, Wow air and Air Europa as soon as next year, according to Don Casey, American’s SVP of Revenue Management. “The strategy of unbundling the product and creating sell-up opportunities is something that will work in more markets than just domestic,” he said. American currently offers Basic Economy fares on many domestic flights to compete with carriers such as Spirit Airlines and Allegiant Air.

Skift | Related Wow Air Offers $69 Fares to Europe – TravelPulse

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Dubai International Airport to Offer Free BYOD Wireless Entertainment

Travelers at Dubai International Airport (DXB) can stream Hollywood, Bollywood and Jazwood content to their personal electronic devices, thanks to a partnership between Dubai Airports and ICFLIX. Dubai-based media firm ICFLIX’s video-on-demand streaming service is distributed through DXB’s free Wi-Fi service, called Wow-Fi and will be complimentary for all DXB travelers during the two-month trial period.

APEX Media | Related In-Flight Entertainment to Go: Before, During and After Your Flight – APEX Media

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Airlines Offer Bonus Miles in Exchange for Hurricane Harvey Relief Donations

Two airlines with hubs in Texas are offering bonus miles in return for charitable donations toward Hurricane Harvey relief efforts. United is giving bonus miles (based on the amount donated) to MileagePlus members who donate to the foundations listed on its fundraising page, while American Airlines' AAdvantage members will earn 10 bonus miles for every $1 donated to the Red Cross. According to FlightAware, Hurricane Harvey has caused more than 5,000 flight cancellations in the US so far.

Time | Related Southwest Airlifted Hundreds of Passengers From Flooded Texas Airport – Travel+Leisure

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US Airport Tolls May Become a Reality, Starting With BOS

Massport, the government agency that manages Boston Logan International Airport (BOS), is considering implementing fees for picking up and dropping off passengers. Massport has agreed to investigate the possibility as part of negotiations with the Conservation Law Foundation, an environmental group that has been critical of expansion and pollution at BOS, which sees 20,000 cars pass through on a daily basis.

Business Traveller | Related Toll proposal for Logan doesn’t fly with readers – Boston Globe

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Cannabis Advertiser Looks to Seatback to Go Mainstream

Wikileaf, a price-comparison app for legal cannabis, is running a commercial on the seatback screens of Virgin America’s domestic flights. The campaign began in mid-June and will run until mid-September, and is expected to reach eight million passengers. “We're trying to go mainstream," says Wikileaf CEO Dan Nelson. "Grab people who aren't your normal cannabis purchaser.” Advertising Age says, fearing backlash, corporations often restrict drug advertising. Virgin America included a clause that withheld the app from mentioning the airline, however, it was revealed by social media users.

Advertising Age | Related American Airlines does away with some of its in-seat screens – Mashable

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Local Chefs Compete to Develop Aeroflot’s “High-Flying” Menu

Aeroflot partnered with the Russian Restaurant Festival to hold a culinary competition to create the airline’s new business- and comfort-class menus. Finalists of the “High Flyers” contest hailed from Moscow, St. Petersburg, Sochi, Novosibirsk and Vladivostok, and each prepared three hot meals, including a fish, vegetarian and meat or poultry dish. A professional jury blind-tasted the dishes and deemed Evgeny Vikentev, head chef at Wine Rack, and Hamlet + Jacks in St. Petersburg, the winner.

Travel Daily News | Related Monarch Mood Food – Monarch Airlines

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> PHOTO OF THE DAY

 
 

Sky popcorn. Captured by @boman_irani (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

 
 

> Tweet of the Day

Tomorrow, the sky will light up across Malaysia in celebration of Malaysia’s Independence Day. Share your moments with #MalaysiaAirlines!

Malaysia Airlines @MAS

 
 
 

Association News

Learn How Global Airline Brands Delight Customers and Inspire Employees at APEX EXPO!

Register for APEX EXPO and gain in-depth insights into brand execution at the executive, operational and customer level. Learn practical ways to utilize the “6X methodology” of airline eXpectation, eXperience, eXpression, eXtrenalities, eXecution, and X-factor.

 
 
 

Jobs

Currently, Kontron has an exciting opening for the following position in our Sales and Marketing department. Customer Program Manager Responsible for managing the overall program for Kontron's tier one accounts. This includes managing all companywide tasks required to support the customer's program and/or requirements. The customer programs are complicated in nature and the Customer Program Manager is directly responsible for the overall success of the program. Click here to apply and view all job listings.
> Kontron America: Customer Program Manager, San Diego, CA

 
 
 

> Quote of the Day

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“Make a customer, not a sale.”

Katherine Barchetti

 
 

Until tomorrow

 
 

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

 
 

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