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August 31, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Ryanair Won't Bid for Airberlin

Ryanair CEO Michael O’Leary said yesterday that the airline has ruled out a bid for airberlin after it filed for insolvency earlier this month, calling the process a “stitch-up.” O’Leary claims the German government conspired with the two German airlines to allow Lufthansa to take over a debt-free airberlin, giving the country’s flagship carrier control over "95 percent of the domestic market" and violating antitrust rules. The German government rejects O'Leary's allegations.

The Local | Related Airberlin to cut long-haul routes following insolvency – Air Transport World



Hurricane Harvey Update: Houston Airports Reopen

Houston’s George Bush Intercontinental and William P. Hobby airports reopened yesterday afternoon for ticketed passengers with reservations on a confirmed scheduled flight only. Airlines have canceled upwards of 10,000 US flights due to Hurricane Harvey, with more than 9,000 cancellations coming from Houston’s two airports, according to FlightAware. Southwest Airlines says it aims to resume flights at William P. Hobby by Saturday.

USA Today | Related These Two Airlines Are Giving Bonus Miles to People Who Donate to Hurricane Harvey Relief – TIME



APEX ORIGINAL: Guestlogix’s Comeback in the Airline Ancillary Revenue Market

Financially fortified and fronted by new CEO Mike Abramsky, who led the successful turnaround of ARGUS Software, the now privately owned Guestlogix has spent the last nine months working toward its mission of becoming an industry leader. With a new image and business model, Guestlogix is keen to focus on the future. “Our value proposition is three very simple elements: generate the most ancillary revenue in the industry; generate the most passenger loyalty; and be the easiest to use and the easiest to implement. This is what’s driving our entire product roadmap,” Abramsky said.

APEX Media | Related Guestlogix Rebooted: In-Flight Retail Specialist Rebrands and Relaunches at FTE Europe – APEX Media



Southwest Takes Delivery of First Boeing 737 MAX 8

Southwest quietly received its first Boeing 737 MAX aircraft this week, canceling a planned celebration in Dallas due to Hurricane Harvey. The carrier expects to take delivery of eight more MAX aircraft in the coming weeks. The airline’s Boeing 737 MAX fleet is scheduled to enter service on October 1.

Southwest Airlines | Related Southwest Airlifted Hundreds of Passengers From Flooded Texas Airport – Travel+Leisure



UK Association Creates Aerotoxic Syndrome "Care Pathway"

The British Airline Pilots’ Association (BALPA) has worked with clinical toxicologists to create a “care pathway” for patients showing symptoms of aerotoxic syndrome, which may include nasal discharge, sore throat or coughing. BALPA hopes this will enable doctors to take the appropriate steps to ensure the patient receives proper treatment. “Although the vast majority of fume events do not lead to crew and passengers requiring treatment, we want to ensure the proper processes are put in place for those who do,” said Rob Hunter, BALPA's head of Flight Safety.

Aircraft Interiors International | Related 'There are hundreds of sick crew': is toxic air on planes making frequent flyers ill? – The Guardian



Bluebox Hybrid IFE Enables Passenger Connectivity on Four Seasons Private Jet

TCS World Travel has upgraded its in-flight entertainment system to Bluebox Hybrid, the connected version of Bluebox Ai, which was deployed across its fleet in April. The upgrade means fast and reliable Internet browsing, preloaded early-window content and other entertainment features directly on Bluebox-configured iPads. Connectivity on one of the TCS 757s, an all-black Four Seasons jet, went live in August, after being outfitted with Rockwell Collins' CabinConnect Internet platform, using Inmarsat's GX Aviation.

APEX Media | Related Bluebox Wow Set to Fly with Saudi Royal Fleet – Aircraft IT



JetBlue Sells Office Souvenirs for Workaholics

JetBlue has partnered with MullenLowe New York to create a line of office souvenirs, available for purchase online. “We came across the fact that 91 percent of people agree that some of their best memories are from vacation. And yet, as a country, we’ve stopped going on vacation,” said Amy Ferguson, creative director at MullenLowe New York. The items range from snow globes with an office printer inside to “Let’s circle back on that” mugs.

Adweek | Related Vacation Mode: Time Off, Travel Habits & the Aviation Industry – APEX Media





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> Tweet of the Day

PaxEx trends and media are two things I could talk about all day! Luckily I didn't here though ;)

Maryann Simson @JetwayMJ


Association News

Government Experts Confirmed to Discuss Biometric Safety and Security at EXPO

The US Department of Homeland Security CBP this year has committed $1 billion to biometric initiatives. With this support, leading airlines and airports will be conducting deployments to ease passenger travel and enhance security. Industry, government and technology experts will explain what is required for a successful program, what is already being done regarding entry and exit for security, and what’s next. Click here to register for APEX EXPO.


> Quote of the Day


“Desperation sometimes drives innovation.”

Dara Khosrowshahi, UBER CEO


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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