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September 21, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] Thai Airways Introduces New Dreamliner Business-Class Seat

Thai Airways has taken delivery of its first Boeing 787-9. The aircraft, dubbed “Phatthana Nikhom,” features Zodiac’s brand-new Cirrus business-class seat with all-aisle access in a 1-2-1 configuration. The cabin features the same contemporary Thai concept found in all of the airline’s next-generation aircraft and comes equipped with the latest version of Panasonic’s eX3 in-flight entertainment system and wireless Ku-band connectivity.

The DesignAir | Related Acumen and Zodiac Come Up With an Optima Solution – APEX Media



Lufthansa Wants to Acquire the Aircraft It Leases From Airberlin

Lufthansa Group is interested in acquiring up to 80 aircraft from airberlin, with a priority on securing the airplanes it currently leases from the insolvent airline, said Carsten Spohr, the group’s CEO. Lufthansa currently leases 38 crewed aircraft from airberlin, which it operates mainly under its Eurowings subsidiary, but would be interested in acquiring between 20 to 40 more airplanes in addition to these, said Spohr at a media event yesterday.

Reuters | Related Air Berlin files for bankruptcy – Business Traveller



KLM Partners With GetYourGuide

KLM has announced a partnership with GetYourGuide, an online platform for booking tours and activities. Passengers flying with the Dutch carrier can book more than 30,000 tours and activities across 2,500 destinations worldwide through various KLM platforms. “By offering GetYourGuide tours and activities alongside other supplementary products … we make it possible for our customers to arrange their entire journey through the KLM platform,” said Pieter Groeneveld, SVP of Digital at Air France-KLM.

Tnooz | Related Where to Travel, According to In-Flight City Guides – APEX Media



OFS launches New IFEC Fiber Optic Cable

OFS, a designer and manufacturer of fiber-optic products, has introduced a new version of its fiber-optic cable for in-flight entertainment, Internet connectivity and display systems on board aircraft. The FlightLinx PLUS Fiber Optic Cable features a lightweight 1.8 mm ruggedized single-jacket design that allows for reliable pull-proof termination during harsh aircraft installations.

Inflight Online | Related When Managing Aircraft Weight Comes Down to the Wire – APEX Media



Changi’s New Terminal 4 Will Use Biometrics to FAST-Track Airport PaxEx

Changi Airport’s brand-new Terminal 4, set to open on October 31, will combine biometric recognition and next-generation luggage scanning to allow qualifying travelers to pass through check-in, luggage drop-off and immigration control without having to interact with another person. As part of the FAST (“Fast and Seamless Travel”) program, computed tomography (CT) technology will allow passengers to leave laptops and liquids in their carry-on luggage. Immigration gates will authenticate travelers' identities using facial recognition technology, which saw a massive spike in Google searches last week after Apple revealed that Face ID will replace Touch ID in the iPhone X.

APEX Media | Related Outside, In: Airports Sprout Indoor Gardens to Help Ease Travel Stress – APEX Media



Search and Repeat: Checking Online Flight Prices Doesn’t Lead to Higher Fares

Does searching multiple times for a particular flight online raise its price? Probably not, according to Rick Seaney of airfare search site FareCompare. Price discrepancies are more likely related to issues of supply and demand or website errors than repeated searches, he argues: “If the airlines were to raise prices because of browser cookies there would be air travel whistleblowers and senators running to microphones for legislation to prevent it.”

TIME | Related Search History: Personalized Ads Remind Customers to Make the Booking – APEX Media



Japan Airlines Adds to Dreamliner Fleet Ahead of Tokyo Olympics

Japan Airlines has placed an order for four Boeing 787-8s, worth $800 million at list prices. This will expand JAL’s Dreamliner fleet to 49 aircraft ahead of the Tokyo Summer Olympics in 2020. “This order for additional 787 Dreamliners is a key part of our strategy as we look to bolster our existing route network and strengthen our position ahead of the 2020 Summer Olympic Games in Tokyo,” said Yoshiharu Ueki, president of Japan Airlines.

Breaking Travel News | Related Haneda airport set for major renovation ahead of 2020 Olympics – The Japan Times





Sunbathing, AvGeek style. Captured by @ellieavra (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Share with us your Peace & Love photo to celebrate #PeaceDay. Thanks for the pic, @starrpoole.

Miami Int'l Airport @iflymia


Association News

The #APEXPOTD Photo Contest Returns for APEX EXPO 2017!

Are you heading to Long Beach for APEX EXPO? Post photos on Instagram or Twitter using the #APEXPOTD hashtag for your chance to be featured in the APEX EXPO Daily Experience magazine and the APEX Daily Experience e-newsletter! The three winning photos, which must be aviation-related and snapped either in Long Beach or during the journey to Long Beach, will be chosen by esteemed AvGeek photographer Laird Kay. Click here for contest details including submission deadline and prizing.


100+ Airlines Are Attending APEX EXPO! Are you?

The four-day premier event features top-notch seminars led by industry experts, the latest and most comprehensive display of airline related technologies, products and services and valuable networking opportunities. The EXPO will attract more than 3,500 industry professionals, including representatives from over 100 airlines and nearly 300 content providers, OEMs, systems manufacturers and other industry suppliers from around the globe. Register now.



The Client Account Manager (CAM) serves as the primary business contact for the client and is responsible for client satisfaction. The CAM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the CAM will build relationships with clients to encourage new and repeat business opportunities. Click here to apply and view all job listings.
> Global Eagle Entertainment: Client Account Manager, Irvine, CA


> Quote of the Day


"Travel is fatal to prejudice, bigotry, and narrow-mindedness."

Mark Twain


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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