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September 26, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Love at First Sight: JetBlue and Airbus Engaged for Launch of A320 Airspace Cabin

JetBlue will be the launch customer for the A320 Airspace cabin interior, featuring fully retracting window screens and overhead bins with 40 percent more volume. The news was announced at APEX EXPO in Long Beach, California, where Ingo Wuggetzer, Airbus’ vice-president of Cabin Marketing, credited the airline for its contributions to the cabin’s development. “I would say that it was love at first sight, you know. We matched perfectly.”

APEX Media | Related A3’s Altiscope Aims to Facilitate UAS Integration into Airspace – APEX Media



Gogo to Launch Gogo Vision Touch on Delta Air Lines

Gogo will launch a new wireless streaming entertainment solution for seatback-mounted devices on Delta Air Lines’ Bombardier CS100 deliveries in 2018. Gogo Vision Touch will allow for easy and inexpensive repairs, and will enable airlines to push upgrades similar to the way they are received on phones and tablets. “Many of the IFE [in-flight entertainment] systems out there have components of consumer-based products from a software to hardware perspective,” said Scott Ralston, vice-president of Product Management, Gogo. “This is truly the first consumer-based display.”

APEX Media | Related Today’s Millennials Connect Us to Tomorrow’s PaxEx – APEX Media



Introducing the 2017 APEX Awards Winners

The PaxEx industry’s best innovations were recognized at a ceremony at APEX EXPO last night. Ratings from passengers, gathered via the TripIt app from Concur, determined the winners of the Passenger Choice Awards, with four- and five-star-rated airlines honored in the categories of Global, Major Regional and Low-Cost. A panel of industry media experts chose the winners of the APEX Awards’ eight categories. Emirates president Sir Tim Clark received the Lifetime Achievement Award, and Thales Avionics’ Pierre Schuberth received the Outstanding Contribution Award.

APEX Media | Related Sir Tim Clark’s Forecast: Biometrics and Windowless Airplanes – APEX Media



American Airlines to Launch Spafax Profile Skill for Alexa

American Airlines will be the first airline to offer the Spafax Profile Skill for Alexa when it becomes available to customers later this year. The voice-activated service allows travelers using Alexa-enabled devices, like the Amazon Echo speaker, to learn about the airline’s in-flight entertainment offerings before takeoff. The service, which provides information about titles, actors, ratings and more, is the latest addition to Spafax’s Profile entertainment personalization platform, which is set to launch with American this October.

APEX Media | Related Austrian Airlines Introduces Profile, IFE Personalization Tool From Spafax – APEX Media



Cappuccino and Chill: Zodiac’s Galley Innovations

Today at APEX EXPO, Zodiac Inflight Innovation unveiled the first and only aircraft insert capable of whipping up a variety of espresso-based drinks from cappuccinos to macchiatos. The espresso maker is the latest addition to Zodiac’s NUVO collection of galley inserts, which includes an advanced oven, coffee maker, water heater, bun warmer and beverage chiller. It can process coffee capsules from multiple brands, and create two drinks at a time.

APEX Media | Related Acumen and Zodiac Come Up With an Optima Solution – APEX Media



Bombardier in C Series Talks With Chinese Airlines, Says Executive

Bombardier hopes to close deals to sell its C Series aircraft to China’s three biggest airlines within the next few months. Marc Meloche, Bombardier Commercial Aircraft’s head of Structured Finance, said he hopes the deals could be announced during a visit by Canadian Prime Minister Justin Trudeau to China next month. “Bombardier is talking to all three big Chinese airlines, as well as many regional [players] and startups,” he said.

Reuters | Related Bombardier and Boeing urged to end trade dispute – BBC News



Embraer Announces New E-Jet IFEC Suppliers

Embraer has selected Meggitt Polymers & Composites and KID-Systeme as the new in-flight entertainment and connectivity suppliers for its second-generation aircraft in the E-Jet family. KID-Systeme will provide Embraer with its SKYfi Club in-flight wireless streaming platform, while Meggitt will design, manufacture and assemble the aircraft’s installation kit, comprising a radome, a skirt seal, an adapter plate and fittings.

Arabian Aerospace | Related Embraer To Select Panasonic IFEC For The EJets-E2 – Airways Magazine





Magical flight on @WestJet to #APEXEXPO #APEXPOTD. Captured by @SimpliFlying (via Twitter).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Check our YouTube channel for #PaxEx interviews from #APEXEXPO Many thanks to our sponsor, @WestEntLLC! #AvGeek

APEX @theAPEXassoc


Association News

VIDEO: Sir Tim Clark on Winning APEX CEO Lifetime Achievement Award

At APEX EXPO 2017, Emirates president Sir Tim Clark was presented with a Lifetime Achievement Award for raising the bar for passenger experience time and again. Emirates was also voted a 5-Star airline (out of a possible five) by passengers in the Official Airline Ratings. Thank you to our video sponsor, West Entertainment. Watch the video


Download the APEX EXPO App!

Put all things EXPO right at your fingertips. Plan out your day and find exhibitors on the floor with the interactive map on the APEX EXPO app. Download the free app now! Thank you to the official app sponsor, Airbus.



The Client Account Manager (CAM) serves as the primary business contact for the client and is responsible for client satisfaction. The CAM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the CAM will build relationships with clients to encourage new and repeat business opportunities. Click here to apply and view all job listings.
> Global Eagle Entertainment: Client Account Manager, Irvine, CA


> Quote of the Day


"The world is a book and those who do not travel only read one page."

St. Augustine


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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