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October 13, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airbus CEO Says Significant Fines Are a Possible Outcome of Corruption Probe

Airbus CEO Tom Enders said the aerospace group could face significant fines as a result of corruption investigations by the UK and France into the use of middlemen in aircraft sales. “I cannot predict the outcome of this investigation but it is not impossible that the fine will be significant,” Enders told Le Monde in an interview. Airbus is conducting its own internal investigation and is cooperating with the UK’s Serious Fraud Office.

Reuters | Related Rolls-Royce will pay over $800 million to settle bribery charges – CNN



ViaSat Plans to Sue UK Regulators Over Inmarsat’s EAN License

ViaSat says it will take the UK communications regulator Ofcom to court over a license being used by Inmarsat. ViaSat says the license, which was originally issued in 2009 for mobile phone services, is instead being used for ground-based stations to deliver broadband for Inmarsat’s European Aviation Network, describing it as a “blatant misuse of spectrum.” Frederik van Essen, head of Inmarsat Aviation, said, “We consider ViaSat’s claims to be entirely without merit.”

Financial Times | Related In-flight connectivity legal battle heats up between ViaSat, Eutelsat and Inmarsat – Space Intel Report



Hitachi Takes Airport Robot Artificial Intelligence to the Next Level

Hitachi has developed technology that enables its human symbiotic service robot EMIEW3 to spontaneously learn how to respond to questions that it could not previously answer. Through active-learning dialogue data-based artificial intelligence (AI), EMIEW3 can learn about information that may change frequently, such as flight status, and correctly respond to customer enquiries.

APEX Media | Related At Your Service: Robotic Helpers Take Off at Airports – APEX Media



Environmentalists Criticize ICAO’s Aviation Biofuel Plan

Plans to increase biofuel production for aviation have been criticized by environmentalists, including 96 NGOs, who say this could result in most of the world’s rainforests being cleared for palm oil plantations. The ICAO Vision on Aviation Alternative Fuels plan would involve increasing aviation biofuel use to five million tons by 2025, and 285 million tons by 2050. However, a spokesperson for the Air Transport Action Group was quoted by Runway Girl Network as saying industry groups are “actively allergic to going near palm oil, even sustainably-sourced options.”

The Guardian | Related Aviation denies claims that green fuel plan is Trojan horse for palm oil – Runway Girl Network



Japan Airlines and Aeromexico Aiming for 2018 Codeshare Deal

Aeromexico and Japan Airlines will begin codesharing on certain routes as of the next fiscal year. The alliance aims to boost connectivity between both countries amid the rapid growth of Japanese manufacturers in Mexico as well as increased tourism traffic in recent years. In addition to this codeshare, both airlines will explore opportunities to improve their passenger experience, such as mutual lounge access and linked frequent flyer schemes.

Business Traveller | Related Aeromexico and Delta launch long-sought joint venture – FlightGlobal   



Istanbul New Airport’s PaxEx Technologies Will Include IoT and Holograms

İGA, the organization behind the soon-to-be-opened Istanbul New Airport (INA), has detailed how it thinks new technologies will transform the passenger experience. INA will use a combination of a mobile app and the Internet of Things to provide travelers with information relevant to their location within terminal buildings. The airport’s retail experience will feature 3-D hologram systems and a “Magic Mirror”  application, which lets customers see how watches, clothes or make-up products look without physically trying them on.

Air Transport World | Related Istanbul’s newest airport to track 100% of passenger bags via SITA technology – Tnooz



Jazeera Airways Suspends Long-Haul Plans to Focus on Expanding Flights to India and Pakistan

Jazeera Airways has suspended plans to seek a long-haul partner and will instead look to expand its network in the Indian subcontinent. The Kuwait-based airline will begin services to Hyderabad in India and Lahore in Pakistan this month, before launching routes to Delhi, Mumbai and Chennai by the end of the year. The new routes will mainly cater to Kuwait’s large population of Indian and Pakistani migrant workers who fly back and forth from their home countries.

Air Transport World | Related Jazeera Airways unveils bold new livery – Kuwait Times





Dream and you will fly. Captured by @carolbgphoto (via Instagram).

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> Tweet of the Day

Enjoy one more look at the @Gogo booth during the 2017 @theAPEXassoc EXPO in Long Beach. Thanks again to everyone who attended!

Gogo @Gogo


Association News

Airlines Receive Discounted Registration to IATA's WPS

You’re invited to the 7th World Passenger Symposium (WPS) and its Executive Summit that will take place on 24 to 26 October 2017 at the Centro de Convenciones Internacional de Barcelona (CCIB) under the theme “Innovating better, together.” In appreciation for great efforts in driving the industry agenda, IATA is offering a discounted rate of $999 (30% discount compared to normal price) to attend WPS. To take advantage of this rate, register online here.


MultiMedia Market is Going to Paris!

Mark your Calendars! The 2018 APEX MultiMedia Market will be held in Paris, France on 23 - 25 April. Booth booking will open by 30 November 2017. Registration will open by January 2018.


> Quote of the Day


"To be happy in this world, first you need a cell phone and then you need an airplane. Then you're truly wireless."

Ted Turner


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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