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October 17, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airbus Acquires Majority Stake in Bombardier’s C Series Program

Bombardier announced Monday evening it is selling a majority stake of 50.01% in its C Series passenger jet business to Airbus at no cost. The C Series headquarters will remain in the Montreal area, but a second assembly line will be set up at Airbus’ facility in Mobile, Alabama. Airbus CEO Tom Enders said aircraft produced at Airbus’ US assembly plant would not be subject to duties under the pending US investigation. Bombardier CEO Alain Bellemare said having Airbus as a strategic partner “increases confidence that the aircraft is here to stay.”

Bloomberg | Related Bombardier CEO confident Airbus deal will resolve Boeing trade row – The Globe and Mail 



Kenya Airways Selects Inflight Dublin’s Everhub Wireless IFE

Kenya Airways has selected Inflight Dublin’s Everhub wireless in-flight entertainment solution for its Boeing 737-700 and 737-800 fleets. The Kenyan flag carrier will deploy the lunchbox-sized units in the overhead bins to stream customized IFE content, onboard retail and destination services to passengers’ personal devices. “We’ve created a bespoke wireless system that helps to accelerate the brand and passenger experience,” said John White, Inflight Dublin’s CEO.

Inflight Dublin | Related IFE Interface Design Mimicking Intuitive Touchscreen Navigation of Mobile Devices – APEX Media



Malaysia Airlines CEO to Return to Ryanair as COO

Malaysia Airlines CEO Peter Bellew will step down to rejoin Ryanair as COO on December 1. Bellew had previously served as the Irish low-cost carrier’s flight operations director until 2014 and will now replace Michael Hickey, who is resigning as COO after Ryanair was forced to make hundreds of cancellations because of staffing problems. Bellew joined Malaysia Airlines in August 2015 and became CEO in July 2016, succeeding Christoph Mueller.

Air Transport World | Related A Ryanair executive of 30 years has resigned after the airline's cancellations fiasco – Business Insider



“Data Is the New Oil”: Will Google, Facebook and Amazon Separate Airlines From Their Clients?

During last week's ACTE-CAPA Global Summit, CarTrawler CTO Bobby Healy spoke about the threat that Google poses to the travel industry: By monopolizing travel search and transactions, it may ultimately control the relationship between airlines and their customers, he said. Airline representatives in attendance had mixed views on whether technology companies present a threat or an opportunity. Anko van der Werff, chief revenue officer, Aeroméxico, described the dynamic between airlines and tech giants as “a power game” driven by data, while IAG CEO Willie Walsh focused on data privacy.

APEX Media | Related Know Thy Pax: IFC and Data Provide New Revenue Opportunities for Passenger-Centric Airlines – APEX Media



Qantas Says Its First Dreamliner Will “Reshape” Passenger Expectations

Qantas has received its Boeing 787-9 Dreamliner, which it plans to deploy on its long-haul routes to North America and Europe. Qantas is also working with sleep specialists and dieticians to adjust its in-flight service on the new aircraft and help passengers better adapt to changing time zones. Qantas is also featuring new seating products across all cabins on the new Dreamliner. “From the distance it’s able to fly, to the attention to detail we’ve put into the cabin design, it will reshape what people come to expect from international travel,” said Qantas CEO Alan Joyce.

Business Traveller | Related Qantas closes in on dream of ultra-long-haul direct flights – The Sydney Morning Herald



Delta to Expand Basic Economy Fare (In the Hope That Pax Don’t Buy It)

Delta Air Lines will make its basic economy service available on all worldwide flights by the end of 2018. Glen Hauenstein, Delta’s president, said on an earnings conference call last week that the stripped-down airfares act as an incentive for passengers to upgrade to the more expensive standard economy tickets. “People don’t really want the [basic economy] product when they see exactly what it is,” he said.

Condé Nast Traveler | Related Carriers in America are doubling down on budget airfares – The Economist



Narita Airport Installs Electronically Steered Passenger-Screening Technology

Tokyo’s Narita International Airport has selected Smiths Detection’s eqo portal hardware to perform passenger screening and search functions. Narita will install 13 portals following a national directive from the Japan Civil Aviation Bureau (JCAB) to upgrade checkpoint security. Eqo uses flat-panel millimeter-wave technology to offer electronically-steered screening, a method which Smiths Detections claims results in better image quality and system reliability.

Travel Daily Media | Related Face Value: Are Passengers Ready for the Age of Biometric Travel? – APEX Media





Preparing for takeoff in Santiago, Chile. Captured by @diegocalenzani (via Instagram).

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> Tweet of the Day

Gil West, COO: A350 is "20% more fuel efficient," will offer "game-changing experience" #DeltaA350Day

Delta News Hub @DeltaNewsHub


Association News

Airlines Receive Discounted Registration to IATA's WPS

You’re invited to the 7th World Passenger Symposium (WPS) and its Executive Summit that will take place on 24 to 26 October 2017 at the Centro de Convenciones Internacional de Barcelona (CCIB) under the theme “Innovating better, together.” In appreciation for great efforts in driving the industry agenda, IATA is offering a discounted rate of $999 (30% discount compared to normal price) to attend WPS. To take advantage of this rate, register online here.


> Quote of the Day


"The century of airplanes has a right to its own music."

Claude Debussy


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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