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November 28, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airbus, Rolls-Royce and Siemens to Develop Hybrid-Electric Flight Demonstrator

Airbus, Rolls-Royce and Siemens have partnered to develop a hybrid-electric flight demonstrator, which is anticipated to fly in 2020. The E-Fan X will represent a significant step forward in hybrid-electric propulsion for commercial aircraft. “The lessons we learned from a long history of electric flight demonstrators … will pave the way to a hybrid single-aisle commercial aircraft that is safe, efficient and cost-effective,” said Paul Eremenko, Airbus’ chief technology officer. “We see hybrid-electric propulsion as a compelling technology for the future of aviation.”

Airbus | Related Airbus Appoints Eric Schulz Successor to John Leahy – Airbus



Air Canada to Offer Free Gogo Wi-Fi to Its Most Frequent Flyers

Air Canada will soon become the first North American carrier to offer Gogo in-flight Wi-Fi free of charge to its frequent flyers. Beginning later this year, the airline will offer its Altitude Elite 75K and Super Elite 100K members the opportunity to choose complimentary six- and 12-month unlimited Gogo in-flight connectivity passes as one of their privileges. "Gogo is finding new ways to leverage connectivity to enable unique experiences for our airline partners,” said John Happ, Gogo's regional president, Americas. “Free Gogo for Air Canada's most frequent customers is a great example of how we are delivering on this.”

Gogo | Related how Air Canada uses AI to improve customer relationships – Tnooz



Brits in Favor of Plus-Size Zone on Flights, Survey Says

A survey of 2,494 Brits conducted by flight comparison site Jetcost found that 79% of respondents felt there should be a dedicated area on aircraft with more accommodating seats for plus-size passengers. The survey was extended to other countries in Europe, with 72% of respondents in France agreeing that a plus-size zone should be introduced on flights, followed by 61% in Italy, 56% in Spain and 32% in Germany. “Having a separate area on the plane isn’t about segregating plus-size passengers, it’s about making sure the flight is comfortable for everyone, not just those fortunate enough to fit into the standard-sized seats,” said a spokesperson for Jetcost.

Inflight Online | Related North American Airlines Weigh in on Rules for Overweight Passengers – TripSavvy



Transport Canada Bans Powders From Carry-On, But Allows Small Knives

Airline passengers can carry knife blades measuring six centimeters or less on domestic and most international flights, but bath salts and baby powder with a volume of 350 ml or more are now banned from carry-on luggage, under new Transport Canada rules that took effect yesterday. "These changes to screening procedures will bring Canada in line with international standards and our partner countries, while continuing to keep passengers safe,” said Marc Garneau, Canada’s Minister of Transport. Knife blades of any length are still banned on flights to the United States through pre-clearance facilities.

CBC | Related Prohibited Items List – Transport Canada



Does the Early Booker Get the Cheapest Fare?

Concur may have found the answer to this question after comparing flight booking data from five countries. The travel software firm found that domestic flights booked less than eight days before departure in the US tended to cost 39% more than those purchased 15 days ahead of time, compared to a 3% savings for UK domestic flights. German travelers were found to be among the earliest birds (tied with the French), booking ahead 44% of the time, even though they faced a minimal penalty of 16% for late bookings.

The Economist | Related 'Travel Deal Tuesday' Is Like Black Friday for Flights – Conde Nast



Up, Up, File Away! Can In-Flight Wi-Fi Handle Volume of Social Media Uploads?

The introduction of Live Stories on Instagram saw a 28% increase in average data consumption per device in just one month, according to Wandera, an enterprise security and data management firm. More and more passengers are looking to create and share content on board – not just consume it. With a typical Twitter or Facebook photo upload each coming in at around 500 kilobytes, there’s room for a decent number of them to fly off aircraft, but the shift to more video content online may tax current systems.

APEX Media | Related Airlines can technically kick passengers off flights for taking cellphone videos – Global News



Iberia’s Tech-Inspired Lounge Makeover in Madrid

Iberia is giving a tech-focused revamp to its Velazquez lounge inside Terminal 4 of Adolfo Suárez Madrid-Barajas Airport. The Spanish flag carrier’s lounge now features unlimited Wi-Fi, furniture equipped with USB charging ports and a redesigned meal service. Customers have the choice of a buffet or sit-down restaurant service, in addition to a selection of 22 Spanish wines. In the coming days, Iberia will install touchscreen tablets in the buffet area, which will offer passengers information on food and beverages.

Travel Pulse | Related Qantas opens Heathrow Terminal 3 Lounge – Business Traveller





Snow vacuum. Captured by @airandskyspotter (via Instagram).

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> Tweet of the Day

To help the communities in which we live and work, Rockwell Collins and our employees will donate over $2.3 Million to United Way efforts this fiscal year #GivingTuesday

Rockwell Collins @RockwellCollins


Association News

APEX Asia is Returning in 2018!

At APEX Asia, Learn how and why Asia-Pacific carriers are leveraging ventures with low-cost counterparts to keep up with increasing demand, while maintaining airline profitability. Mark your calendars for 13-14 March!



The Audio Manager will manage the entire Audio Programming team in our California office, and will work with audio managers in the UK head office and in Frankfurt. The position also requires a collaborative approach with other key stakeholders in the process, including Metadata and Audio Technical teams, Legal and Finance teams, and Client Account Managers, worldwide. Click here to apply and view all job listings.
> Spafax: Audio Manager, Costa Mesa, CA


> Quote of the Day


"Make the customer the hero of your story."

Ann Handley


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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