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December 20, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


ANA to Offer Free In-Flight Wi-Fi on Domestic Flights

All Nippon Airways announced today that it will introduce free in-flight Wi-Fi on its domestic fleet, starting April 1, 2018. ANA said it plans to make the satellite-based connectivity available on 100 aircraft by the end of the 2018 financial year. The Japanese carrier also said it plans to install seatback displays, universal laptop power ports and USB ports in its Boeing 777s and 787s, operating domestic routes, by the end of 2018.

APEX Media | Related Airlines Raise Wi-Fi Awareness With Strategic Placement of Internet Icons – APEX Media



Intelsat Appoints Samer Halawi as Chief Commercial Officer

Intelsat has appointed satellite industry executive Samer Halawi to the newly created role of chief commercial officer. Halawi will assume the position on January 9 and will lead Intelsat’s global commercial operations, including the broadband, mobility, media and government businesses, as well as the sales and marketing teams. The satellite provider said it created the role to accelerate the commercialization of its Intelsat EpicNG high throughput fleet.

Business Wire | Related APEX in Profile: Mark Rasmussen – APEX Media



Ryanair to Recognize Cabin Crew and Pilot Unions

Ryanair has agreed to meet with cabin crew unions, just days after easing its stance on negotiating with its pilots. Michael O’Leary, the low-cost carrier’s CEO, has previously rejected staff calls for unionization, but with the airline’s pilots threatening to walk out on December 20, he reversed his stance on December 15. The Impact union, whose members include cabin crew, said it would be “delighted” to start talks in due course.

Air Transport World | Related Keeping festive grins is worth more to Ryanair than €1.5bn – Financial Times



[PHOTOS] Hong Kong Airlines Debuts New Tableware on Airbus A350 Route to LA

Hong Kong Airlines has introduced new tableware for passengers in business and economy class. Designed by JIA, a Hong Kong-based homeware brand, and CLIP, a company specializing in in-flight supplies, the cutlery and crockery made its debut appearance on an Airbus A350 flight from Hong Kong to Los Angeles on December 18. Inspired by the airline’s Bauhinia flower logo, the business-class tableware is made from bone china, stainless steel and glass. The economy-class tableware is made from high-quality resin in an off-white color.

Hong Kong Airlines | Related Doing the Dishes Right: Qantas and Delta Tableware Put Design Ingenuity on the Table – APEX Media



Smart Luggage Manufacturers Respond to US Airline Bans

Smart luggage manufacturers are responding in different ways after three US airlines announced a ban on checked baggage with lithium ion batteries that are not removable. “It’s completely unfair—it doesn't have any point,” said Tomi Pierucci, co-founder and CEO ‎of Bluesmart, while Tim Ryan, a marketing strategist for rideable motorized suitcase brand Modobag, said, “It’s hard to have a blanket policy when the smart luggage space is not a blanket category.” Mayur Bhatnagar, Arlo Skye’s co-founder and CEO said his company anticipated such a ban and prepared by developing luggage with exterior lithium ion batteries that can be removed.

Bloomberg | Related Southwest to restrict smart bags with non-removable lithium batteries – Air Transport World



British Airways Introduces Biometric Boarding at LAX

British Airways has become the first airline to offer biometric boarding on flights from the US. The UK flag carrier has deployed biometric facial recognition technology at Los Angeles International Airport, removing the need for passengers to show their passport or boarding pass at the departure gate. BA said it has been working closely with the Customs and Border Protection Agency and the US government during the development of the trial project.  

Business Traveller | Related Biometric Boarding Takes Off Despite Privacy Concerns – APEX Media



[PHOTOS] Fiji Airways Opens Premium Lounge at Nadi International Airport

Fiji Airways unveiled a flagship business lounge at Nadi International Airport yesterday. After 12 months of design and construction, the Fiji Airways Premier Lounge is the first facility of its kind in the south Pacific islands region. The 200-seat space features chef-inspired menus from a full-service kitchen and buffet, baristas, a luxury spa, a nanny service and a “Fiji Bean Cart,” which the airline describes as a Fijian twist on the trend of food trucks. The lounge’s design incorporates a live greenery wall and a constellation of stars on the ceiling representing the Fijian summer and winter skies.    

Australian Business Traveller | Related Air Canada Unveils Signature Suite at Toronto Pearson – APEX Media





The steam team in action. De-icing at YVR. Captured by @yvrdeice (via Instagram).

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> Tweet of the Day

Cookie baking on board 🍪Passengers on board intercontinental flights departing from Zurich experienced a culinary delight with freshly baked cookies 😋 En Guete, Bon Appétit!

Swiss Intl Air Lines @FlySWISS


Association News

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> Quote of the Day


"Exploration is really the essence of the human spirit."

Frank Borman


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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