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December 27, 2017



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Viva Air Orders 50 Airbus A320neos

Viva Air has placed an order for 50 Airbus A320neos. The aircraft will be operated by two of the Latin American low-cost carrier group’s subsidiaries: VivaColombia will take 35 aircraft, while Viva Air Peru will take the remaining 15. “This order reflects our long-term commitment to our customers lowering fares further due to the benefits of this new fleet,” said William Shaw, founder and CEO of VivaColombia. “We are excited to continue expanding our successful low-cost model and accelerate our growth throughout Latin America.”

Airways Magazine | Related Can Colombia’s Airlines Reap the Peace Dividend? – APEX Media



[PHOTOS] Korean Air Releases Images of Its First Bombardier CS300

Korean Air became the third global carrier to take delivery of Bombardier C Series aircraft after it received its first of 10 CS300s last Friday. The Asian launch customer for the model has configured its CS300 with 127 seats in a 2-3 layout, including 25 premium economy seats. Korean Air says these seats offer four additional inches of pitch and more width. The second jet delivery is expected before the end of the month.

USA Today | Related EgyptAir Signs LOI for Up to 24 Bombardier CS300s – APEX Media



Emirates Brings Toy to Life Using Augmented Reality

Emirates has introduced a stuffed animal that comes with a gift card, which digitally unfolds to show a 3D augmented reality animation. Emirates collaborated with kids' in-flight entertainment specialist Buzz Products to create Noel the Polar Bear, which has been available on all flights since December 1. "Integrating physical products with technology is an important focus in children’s development and play patterns," said Leonard Hamersfeld, director of Buzz.  

APEX Media | Related VIDEO: Augmented Reality Airline Retailing Solution “ARvis” Shines at IATA WPS – APEX Media



EU Approves Safran’s Takeover of Zodiac Aerospace

The EU has approved Safran’s acquisition of Zodiac Aerospace without conditions. After carrying out an investigation into market sectors both companies are involved in, Margrethe Vestager, the European Commissioner for Competition, said the deal didn’t raise any competition concerns. “Both Safran and Zodiac are significant French actors in the aeronautics markets but competition in these markets in Europe will remain strong,” she said.

Air Transport World | Related Safran, Zodiac deal expected to win unconditional EU approval – Reuters



Royal Air Maroc Announces Orders for Four Boeing 787-9s

Royal Air Maroc has placed an order for four Boeing 787-9s, worth $1.1 billion at list prices. The deal includes two Dreamliners purchased in December 2016, which were previously listed under unidentified buyers on Boeing’s website. “Our vision is to be the leading airline in Africa in terms of quality of service, quality of planes and connectivity,” said Abdelhamid Addou, chief executive and chairman of Royal Air Maroc. “Ordering new-generation planes such as the Dreamliner puts our airline on the right track to fulfill our vision.”

FlightGlobal | Related EgyptAir and Royal Air Maroc in new code-share agreement – Arabian Aerospace



SilkAir to Offer IFE Kits Featuring Characters from Emmy-Nominated TV Show

SilkAir is launching Oddbods-themed in-flight entertainment packs for kids before the end of the year. Developed by Wessco International, the Oddbods packs will feature characters from the Emmy-nominated TV show, as well as SilkAir’s logo and Singaporean landmarks. The fun packs will also contain a travel journal and outer pocket passport holder.  

Inflight Online | Related SIA and SilkAir to codeshare on Scoot flights – The Straits Times



More than $400 Million In Compensation Unclaimed This Year for Delayed EU-US Flights

Travelers flying between EU countries and the US have left up to $413 million in unclaimed compensation this year, according to an analysis by AirHelp, an app that assists with compensation claims. Under EU regulations, passengers flying to or from Europe with European carriers are eligible for up to $700 compensation for flights that are canceled or delayed by more than three hours. AirHelp says 584,000 US passengers have been affected by cancellations exceeding three hours, but only 2% of flyers filed claims.    

Travel Weekly | Related Airline Passenger Complaints: The Rise of the Mediator – APEX Media





Queen of the skies passing overhead on the way back from Thailand. Captured by @_rb211 (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Turned down by flight for a donut at the end of the runway. No idea why!!!! @Qantas #flightsimulation #A380

Hugh Jackman @RealHughJackman


Association News

Secure Your Spot for the Industry’s Best Content Market!

Wrap up a year's worth of content buying within two days of tradeshow appointment and non-appointment booths at APEX MultiMedia Market on 23-25 April in Paris. After the tradeshow, plan on joining us for a full day of captivating, interactive sessions which will explore everything you need to know about in-flight content. Full agenda coming soon! Register now!


> Quote of the Day


"All of us every single year, we're a different person. I don't think we're the same person all our lives."

Steven Spielberg


Until 2018, Happy New Year!



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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