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January 15, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


SES-15 Satellite Enters Commercial Service

SES today announced its new SES-15 electric Ku/Ka-band satellite reached orbital position and has been in operation since the beginning of January. The company says the satellite’s high-throughput payload will deliver flexible coverage over North America for in-flight connectivity service providers including Global Eagle, Gogo and Panasonic Avionics.  

Get Connected | Related Thales and SES Partner to Provide Broadband Over the Americas – APEX Media



Airbus Says A380 Future Depends on Emirates Order

John Leahy, Airbus’ COO for Customers, said its A380 program will have to shut down if Emirates does not order more aircraft. “If we can’t work out a deal with Emirates, it is clear we will have to shut down the program,” Leahy said, speaking during Airbus’ 2017 orders and deliveries webinar. On the call, Fabrice Brégier, president of Airbus Commercial Aircraft said, the company plans to deliver 12 A380s next year. “We will never produce white-tails,” he said. “But there are other potential customers beyond Emirates.”

FlightGlobal | Related Airbus sees record commercial aircraft deliveries in 2017 – Breaking Travel News



[PHOTOS] Pegasus Boeing 737 Skids Off Runway on Turkey’s Black Sea Coast

A Pegasus Airlines Boeing 737-800 skidded off the runway at Turkey’s Trabzon Airport on Saturday evening. Images show the aircraft with its nose close to the waters of the Black Sea after it slid halfway down a steep embankment. The Turkish low-cost carrier apologized for the incident but confirmed that none of the 162 passengers or six crew suffered any injuries.  

Air Transport World | Related Pegasus Airlines confirms option on 25 A321neos – TTG



Pitch Launches New Dress Covers Ahead of AIME

Pitch Aircraft Seating Systems will launch two new PF3000 dress covers at Aircraft Interiors Middle East (AIME), scheduled to be held in Dubai on January 23 and 24. The UK-based seat manufacturer worked with Sabeti Wain Aerospace, a seat dress design firm, to develop two products that “provide a well-tailored look whilst optimizing both comfort and weight.” The seat covers feature Lantal and E-Leather fabrics.

Inflight Online | Related The Role of Materials and Lighting in Defining an Airline’s Holistic Brand Identity – APEX Media



Delta Apologizes for Listing Taiwan and Tibet as Countries on Website

Delta Air Lines has apologized after China’s aviation authority criticized the carrier for listing Taiwan and Tibet as countries on its website. The Civil Aviation Administration of China (CAAC) demanded an “immediate and public” apology from Delta and asked it to investigate why the listings happened. The airline subsequently issued a statement describing the listing as an “inadvertent error with no business or political intention, and we apologize deeply for the mistake.”

Atlanta Journal Constitution | Related Oman Air apologizes for maps using "Persian Gulf" label – Reuters



[PHOTOS] Behind the Scenes of Air Canada’s Photo Shoot in the Sky

APEX Media contributor Howard Slutsken joined the teams from Air Canada and Wolfe Air Aviation for two air-to-air photo flights on Canada’s West Coast. Launching from Vancouver International Airport, the Wolfe Air Learjet 25 camera jet and a brand-new Air Canada 787-9 Dreamliner flew in close formation for over two hours on each flight. The video and still photos are being used to update Air Canada’s sales, marketing and in-house media with visuals of the airline’s new livery, which was unveiled in February last year.  

APEX Media | Related Astro Boy Snaps Solar Eclipses and Meteor Showers In-flight – APEX Media



Qantas Names Its Third Dreamliner in Honor of “World’s Happiest Animal”

Qantas has named its third Boeing 787 Dreamliner Quokka, after one of Australia’s native species of marsupial. Found on an island off the coast of Perth in Western Australia, quokkas are sometimes described as the “world’s happiest animal.” Quokka was among the most popular suggestions in an Australian poll, which received more than 60,000 entries. Qantas International CEO Alison Webster said the name was “very fitting” as Qantas will be launching its direct flights between Perth and Europe in March.  

Breaking Travel News | Related Name That Plane: Qantas Is Crowdsourcing Monikers for Its Dreamliner Fleet – APEX Media





Flying over the Lauberhorn ski races in the Swiss Alps. Captured by @mg_aviationphotography (via Instagram).

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> Tweet of the Day

The Global Cost of CyberCrime is Predicted to Hit $6 Trillion Annually by 2021. See the Full Impact of CyberCrime By the Numbers Here:

Akamai Technologies @Akamai


Association News

Are There Conflicts Between Airlines and Connectivity Providers?

Register for APEX TECH to get the full story! When it comes to metrics for service quality, are there conflicts between airlines and connectivity providers that threaten the future of IFEC on board? Engage in interactive sessions, both presenting and discussing the outcome of one of the largest industry surveys on in-flight connectivity in years.



Spafax is currently seeking a detail oriented IFE Account Manager in our Costa Mesa, CA office. Responsibilities include: Helping to support our inflight entertainment relationship with a large North American airline; Serving as the main point of contact for both the client and internal teams as we create and implement an innovative content strategy; Annual budgeting, content selection, scheduling and issue resolution etc. If you are interested in this opportunity please submit your resume and cover letter to: Click here to view all job listings.
> Spafax, IFE Account Manager, Costa Mesa

Spafax is currently seeking a seasoned and strategic IFE Account Director in our Costa Mesa, CA office. Responsibilities include: Leading our inflight entertainment relationship with a large North American airline; Helping to define the role of entertainment as part of a broader content and customer engagement strategy; Working extensively with the client’s leadership to ensure our approach meets their brand and customer experience goals, as well as identifying additional areas for collaboration. If you are interested in this opportunity please submit your resume and cover letter to: Click here to view all job listings.
> Spafax, IFE Account Director, Costa Mesa


> Quote of the Day


“If you can't fly then run, if you can't run then walk, if you can't walk then crawl, but whatever you do you have to keep moving forward.”

Martin Luther King Jr.


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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