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January 22, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


India’s Telecom Regulator Recommends Allowing Wi-Fi on Domestic and International Flights

India’s telecom regulator, TRAI, has recommended that domestic and international airlines be allowed to offer in-flight connectivity and phone calling services on board aircraft cruising above an altitude of 10,000 feet. TRAI suggested creating licenses for IFC service providers and that onboard Internet must be routed to a satellite gateway located in India. Following the announcement, Lufthansa said it will offer in-flight Wi-Fi on flights to and from India the moment “it is allowed to.”  

The Economic Times | Related Lufthansa to offer Wi-Fi on flights bound for India – The Economic Times



BA in Talks to Buy Airbus 380s, According to Bloomberg

Airbus is in discussions with British Airways over a deal to sell more A380s to the UK flag carrier. BA, which currently has 12 superjumbos in its fleet, had previously said it was considering six to seven second-hand A380s. Citing unnamed sources, Bloomberg said the airline is now in talks to buy a larger number of new ones. On Friday, John Leahy, Airbus’ outgoing chief operating officer for Customers, said on Bloomberg TV that he was confident the European aerospace manufacturer would secure at least one more A380 order this year.

Bloomberg | Related Airbus Handed A380 Lifeline With $16 Billion Emirates Order – Bloomberg



Crystal Cabin Award 2018 Shortlist Announced

Tomorrow’s announcement of the nominations for the past year’s greatest cinematic achievements is preceded by today’s release of the shortlist for what many call the Oscars of the aircraft interiors industry. Highlights on this year’s shortlist include Singapore Airlines’ new A380 first-class suites, Qatar Aiwarys’ business-class QSuite, Airbus’ A320neo Airspace Cabin, Haeco’s noise-absorbing headrest, VR glasses and a 3D monitor for in-flight entertainment. The winners will be announced at a ceremony in Hamburg on April 10, during the Aircraft Interiors Expo.

APEX Media | Related And the 2017 Crystal Cabin Award Winners Are… – APEX Media



American Airlines Flight Attendants Unhappy With Boeing 737 MAX Toilets

A group of American Airlines flight attendants met with CEO Doug Parker to voice their complaints about the lavatories on board its new Boeing 737 MAXs. American’s flight attendants said they are sealed off in the galley and are unable to reach passengers when the doors of the lavatories to the rear of the aircraft are open. They also said the bathroom’s small size means water from the faucet splashes onto anyone washing their hands. Joshua Freed, a spokesman for the carrier, said the faucet problem is now resolved and the airline is looking for a fix to the door problem.

Los Angeles Times | Related Global Eagle Secures Linefit Approval for Wi-Fi on Boeing 737 MAX – APEX Media



Air France-KLM Might Co-Bid for Alitalia With EasyJet

Air France-KLM has reportedly entered the race to acquire Alitalia. The Italian carrier’s government-appointed commissioners met with Air France-KLM executives in Paris last week to discuss a potential deal, possibly through a joint bid with easyJet, sources told the Financial Times. The Franco-Dutch carrier’s interest comes a decade after its efforts to purchase Alitalia were dented by political opposition in Italy.

Travel Weekly | Related Italy needs more time before starting exclusive talks on Alitalia sale – Reuters



SAS Close to Ordering More Airbus A20neos

Scandinavian Airlines confirmed it’s close to finalizing negotiations with Airbus over a possible A320neo order. Citing SAS’s chief financial officer Goran Jansson, Reuters reported the Nordic carrier will purchase between 40 and 50 A320neos. However, a spokesperson for SAS told Air Transport World that the airline could not confirm precise quantities: “I’m not sure we’re talking about numbers at the moment; that was [Reuters’] interpretation. The only thing we’re confirming is that we’re in final negotiations.”  

Air Transport World | Related Airbus progresses with clearing parked A320neo backlog – FlightGlobal



[PHOTOS] South Korea’s Incheon International Airport Officially Opens Terminal 2

South Korea’s Incheon International Airport official opened its new Terminal 2 building last week. The facility can serve up to 18 million passengers a year and will welcome visitors arriving for the 2018 PyeongChang Winter Olympic Games, which will take place 100 miles east of Seoul from February 9 to 25. The five-story terminal features self-check-in kiosks, smart bag-drop machines and a fleet of robots that are programmed to lead travelers to their gate. Terminal 2 is being used by the country’s flag carrier Korean Air and its fellow SkyTeam alliance members.  

USA Today | Related Too Many Robots in the Kitchen – Or Not Enough? – APEX Media





A perfect composition. Captured by @pilotstories (via Instagram).

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> Tweet of the Day

From albatrosses 🐦 to sharks 🦈, Airbus is applying lessons from nature to the aircraft we engineer. #Biomimicry

Airbus @Airbus


Association News

CEOs Take Center Stage at APEX TECH!

JetSuite CEO Alex Wilcox and World Airways CEO Ed Wegel take center stage to unveil technology trends and innovations that will transform air travel over the next decade. Register now for APEX TECH!


APEX Asia Registration Now Open!

The two-day event is expected to draw more than 200 participants from airlines and suppliers around the world. The program will feature a wide variety of industry speakers, presentations, panels and forum discussions, as well as exhibits and networking events. Register now!



The Customer Experience Design Department plays a key role in customer retention, long-term success and profitability of the Cathay Group through the strategic development of award winning products. The Assistant Manager Customer Experience, Connectivity and Wireless Applications Development is responsible for managing and developing the inflight connectivity and entertainment applications that passengers experience on-board. This is a crucial time in Cathay Pacific’s product development and the successful candidate will have a center role in shaping Cathay Pacific’s connectivity and application strategy. Click here to view all job listings.
> Cathay Pacific Airways Ltd. Assistant Manager Customer Experience - Connectivity and Wireless Applications Development


> Quote of the Day


"Patience is a virtue, and I'm learning patience. It's a tough lesson."

Elon Musk


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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