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January 24, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Global Eagle Triples SES-15 Satellite Capacity

SES announced yesterday that Global Eagle has secured a major increase of Ku-band capacity on its hybrid SES-15 HTS satellite. This will enable the delivery of high-speed broadband, and a wide range of in-flight communications and operational applications, on board commercial airline flights throughout the US, including US mainland to Hawaii routes.  All three major Ku-band in-flight connectivity providers (Global Eagle, Gogo and Panasonic Avionics) have secured capacity on SES-15.

APEX Media | Related Global Eagle Expands In-flight Connectivity Portfolio – APEX Media



Gogo Planning to Enter India’s IFC Market

Gogo announced it will open an office in India, following the country’s decision to allow in-flight connectivity. The Illinois-based company will initially open a technology development center in Chennai in March, which will be used for marketing initiatives with Indian airlines. The move will also see Gogo initially hiring 30 engineers, ramping up to 100 by the end of the year. “[This will] enable us to accelerate the development of our in-flight connectivity and entertainment solutions and introduce them to the Indian market,” said Anand Chari, chief technology officer at Gogo.

Business Standard | Related Trai recommends allowing mobile services during air travel – The Economic Times



Immfly’s Digital Destination Guides Now Available on Four Airlines

Immfly’s in-flight digital services platform is now available on board easyJet, Iberia Express, Volotea and XL Airways. The platform provides passengers with downloadable PDF travel guides for hundreds of cities covered by the airlines’ routes. The guides include background, history, lifestyle, culture, must-see attractions and dining options.

PAX International | Related Immfly and Inadvia Launch Programmatic Video Advertising on Iberia Express – APEX Media



JAL’s President to Step Down in April

Japan Airlines has announced its president, Yoshiharu Ueki, will be replaced by Yuji Akasaka in April. Ueki, a former pilot who was appointed as the airline’s president in 2012 and helped lead JAL’s recovery from bankruptcy, will transition to the role of chairman after stepping down. Akasaka, whose current role is managing executive officer for Engineering and Maintenance, will take over as president on April 1 and will also become a board member in June, subject to shareholder approval.

Reuters | Related ANA to Offer Free In-Flight Wi-Fi on Domestic Routes – APEX Media



Lobbying by US Airlines Increased in 2017

Lobbying by US airlines increased by more than 30% last year, compared to 2016. According to a recent disclosure form, Airlines for America (A4A) spent $8.59 million on its lobbying efforts in 2017, compared to $6.43 million the year before. A4A’s main lobbying efforts included issues such as air traffic control reform and the FAA reauthorization bill.

The Hill | Related Lobbying firms report a strong first year under Trump – Politico



New Taiwanese Carrier Plans to Launch in 2020

Eva Air’s former chairman is planning to launch a new Taiwanese carrier in 2020. Called Starlux Airlines, the Taipei-based company has launched a website and began hiring its first batch of employees last August. In 2019, it will start to recruit pilots and cabin crew, as well as ground crew. This year, Starlux Airlines will apply for relevant permits and undergo audits by Taiwan’s Civil Aeronautics Administration.

FlightGlobal | Related Taiwanese bosses are the Chinese-speaking world’s oldest – The Economist



Commercial Flights to England’s Lake District National Park to Launch in June

England’s Carlisle Lake District Airport will launch commercial flights on June 3 for the first time since 1993. The airport, which is owned by Stobart Group, will connect Cumbria’s two UNESCO World Heritage sites – the Lake District National Park and Hadrian’s Wall – with airports in Dublin, Belfast and London. Gill Haigh, managing director of Cumbria Tourism said: “The Carlisle airport plans will be a great boost for Cumbria’s connectivity and our £2.72 billion tourism industry.” Last year, Cumbria received around 45 million visitors (38.8 million day trippers and 6.3 million overnighters).  

The Guardian | Related Luggage Delivery Service AirPortr Secures $2.6-Million Investment – APEX Media





Located in Iceland's West Fjords, Ísafjörður Airport has been described as both the most scenic and the most challenging airport to land at. Captured by @visitwestfjords (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

@theAPEXassoc CEO, Joe Leader, predicts three areas in which the air transport industry will likely redesign operations and digitize the #PaxEx: #baggage, #biometrics, and #InflightConnectivity. Read more in this #SITAReview article

SITA @SITAonline


Association News

Airlines: Register for MMM to Enter Hotel Giveaway!

Register before 1 March, and be entered in a drawing for three complimentary hotel nights at our host hotel and event venue, Paris Marriott Rive Gauche Hotel & Convention Center. Airlines and CSPs have the choice to visit leisurely or have a crafted, structured schedule to accommodate your business partners while leaving. Register now!


One Week Away From APEX TECH!

At TECH, you’ll participate in APEX's first INTERACT session, an an airline-driven workshop to set connectivity guidance for the industry. Learn how biometrics and technology will integrate across airline PaxEx from airline, airport, government and technology partners, and receive an update from a panel of experts on on APEX's advertising delivery initiative. Register now!



The Customer Experience Design Department plays a key role in customer retention, long-term success and profitability of the Cathay Group through the strategic development of award winning products. The Assistant Manager Customer Experience, Connectivity and Wireless Applications Development is responsible for managing and developing the inflight connectivity and entertainment applications that passengers experience on-board. This is a crucial time in Cathay Pacific’s product development and the successful candidate will have a center role in shaping Cathay Pacific’s connectivity and application strategy. Click here to view all job listings.
> Cathay Pacific Airways Ltd. Assistant Manager Customer Experience - Connectivity and Wireless Applications Development


> Quote of the Day


“It is good to have an end to journey towards; but it is the journey that matters, in the end.”

Ursula K. Le Guin


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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