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January 25, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Live Olympics Coverage to Air In Flight on IMG’s Sport 24 and Sport 24 Extra

IMG announced yesterday that it has secured the international in-flight rights for the upcoming Olympic Winter Games, which will take place in PyeongChang from February 9 to 15. The deal means over 250 hours of live Olympics coverage will be aired on IMG’s Sport 24 and Sport 24 Extra channels, which are exclusively offered on Panasonic Avionics’s eXTV television service. For the first time, IMG’s agreement with the IOC includes the Olympic Channel, which features original content like documentaries and interviews.

APEX Media | Related Live on Air: IMG’s Sport24 Quenches Passengers’ Thirst for Real-Time Sports Coverage – APEX Media



Iberia Discloses Airbus A350 Cabin Details

Iberia has revealed more details about its upcoming Airbus A350, scheduled for delivery in June. The aircraft will include 348 seats across three classes, with 31 in business class, 24 in premium economy and 293 in economy class. The business-class cabin will feature fully lie-flat seats with 18-inch HD displays. Iberia will also offer in-flight Wi-Fi on the first of 16 A350s it has on order. The aircraft will initially operate on flights to London to allow for crew training, before being deployed on its service to New York.

Business Traveller | Related Iberia Reveals Premium Economy Cabin – APEX Media



Eutelsat CEO Joins Netflix Board of Directors

Eutelsat CEO Rodolphe Belmer has joined the Netflix board of directors. Belmer is the only satellite industry executive on the board, which includes Microsoft president and chief legal officer Bradford Smith and former Pixar chief financial officer Ann Mather. Before joining Eutelsat in 2016, Belmer served as CEO of Canal+ Group. “We look forward to benefiting from Rodolphe’s wisdom, experience and global perspective as we continue to grow Netflix all over the world,” said Reed Hastings, co-founder and CEO of Netflix.

Via Satellite | Related Netflix Inflight 2.0: Bandwidth Savings and Playback Metrics – APEX Media



Clash of Opinions: Should Airbnb Launch an Airline?

Airbnb CEO Brian Chesky has thought about launching his own airline, tasking designers and product managers with developing a vision of what an Airbnb aircraft might look like. According to a report from the Information, this idea has caused disagreement with Laurence Tosi, the company’s CFO. Tosi allegedly preferred to expand Airbnb’s offering through a potential integration with Skyscanner or acquisition of Hopper. Fast Company says the story suggests the two executives have competing visions for the company, with Chesky’s being “a bit more outlandish” and Tosi’s resembling an online travel agency.

Fast Company | Related Airlines Bunk Up With Airbnb to Appeal to Key Demographics – APEX Media



Airbus Launches Augmented Reality iflyA380 iOS App

Airbus has launched a new iflyA380 iOS app, enabling iPhone and iPad users to book flights with airlines that are operating with an A380. Intended as an enhancement of its existing booking assistant, the new Airbus app also features 360-degree tours of the superjumbo’s cabin and augmented reality content that can be accessed when on board an A380. Airbus first launched its website in July 2016, with the aim of boosting passenger interest in the aircraft.

Breaking Travel News | Related Airbus and Routehappy Launch Merchandising Partnership – APEX Media



Vietnam Airlines Upgrades Its Premium Economy Service

Vietnam Airlines has improved its premium economy service on select routes. Passengers flying to Vietnam from Sydney or Melbourne can make use of fast-track airport security screening and passport control. Upon boarding, passengers will now be offered a pre-takeoff welcome drink. Vietnam Airlines also tweaked the meal service, replacing plastic cutlery sets with silverware. Premium economy customers will receive an amenity kit, including a toothbrush, toothpaste, ear plugs, socks and an eye mask.

Australian Business Traveller | Related Vietnam Airlines submits plan for state equity divestment – CH Aviation



UK Government Confident About “Open, Liberal” Aviation Deal After Brexit

UK transport secretary Chris Grayling expressed optimism that the country can get a “good deal” on aviation after Brexit. In a January 24 speech, shared by the government, Grayling said his confidence stems from a belief that it is in the best interests of all European countries to pursue an “open, liberal arrangement for aviation” following the UK's departure from the EU. He said formal talks over the future economic relationship between the UK and EU will begin “very soon” and that a framework for aviation will be a “central part.”  

FlightGlobal | Related Abta stresses urgency of aviation Brexit deal – Travel Weekly





One of Lufthansa's Airbus A350s. Captured by @jackson.gravacoes (via Instagram).

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> Tweet of the Day

Did you know on #BurnsNight2018 we announced Robert Burns as our first #Scottish tail fin hero!? ✈️ #FlyNorwegian

Norwegian UK & Ireland @NorwegianUKI


Association News

Feeling the Network Effect: The February/March Issue of APEX Experience Is Here

Air travel is becoming an increasingly connected experience, and no plane, passenger or part will be left behind. In the February/March issue of APEX Experience magazine, read about how the proliferation of data is influencing the way we communicate, what we watch, what we eat and how we will travel in the future.


US Department of Homeland Security Discusses the Future of Biometrics at TECH!

At the heart of Silicon Valley innovation, APEX has partnered with San Jose Airport to launch the first 100% biometric exit and entry airport in the United States. At the first APEX TECH 2018, San Jose Airport will announce with SITA and US Department of Homeland Security the ongoing initiative that will enable all San Jose airlines with international service to benefit from the speed processing of biometric exit, the benefit of biometric entry and the potential to make travel seamless throughout the travel continuum. You won’t want to miss it – register now!



The Customer Experience Design Department plays a key role in customer retention, long-term success and profitability of the Cathay Group through the strategic development of award winning products. The Assistant Manager Customer Experience, Connectivity and Wireless Applications Development is responsible for managing and developing the inflight connectivity and entertainment applications that passengers experience on-board. This is a crucial time in Cathay Pacific’s product development and the successful candidate will have a center role in shaping Cathay Pacific’s connectivity and application strategy. Click here to view all job listings.
> Cathay Pacific Airways Ltd. Assistant Manager Customer Experience - Connectivity and Wireless Applications Development


> Quote of the Day


"I do not fear computers. I fear the lack of them."

Isaac Asimov


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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