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January 26, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Lufthansa Group Will Standardize Its Airbus A320/321neo Fleets

Lufthansa Group will harmonize the specifications of all 61 Airbus A320neo and 40 A321neo aircraft on order across its airlines. The aircraft will feature standard galleys, cargo loading systems, safety equipment, cabin designs, overhead bins, cabin dividers and cockpit systems. Seats will differ only in color. Deliveries of the common-standard aircraft are scheduled to begin in early 2019 and will be initially operated by Lufthansa and SWISS. Austrian Airlines, Eurowings and Brussels Airlines will take delivery at an unspecified later date.

Business Traveller | Related Lufthansa launches automatic check-in for all flights in Europe – Breaking Travel News



American Airlines Defends Expansion Plans

American Airlines CEO Doug Parker has defended his company’s expansion plans after US airline stocks plunged on Tuesday and Wednesday. More than $9 billion was wiped off the value of the six largest US carriers after United Airlines unveiled its expansion plans, which analysts feared could lead to a fare war. “We are doing what we think make sense to our competitive advantage,” Parker said during the carrier's fourth-quarter earnings call. American’s capacity growth will come from adding frequency on existing routes. “That doesn't start fare wars,” he added.

Travel Weekly | Related Wall Street Is Not Excited About United Airlines’ Growth Plan – Bloomberg



African Open Skies Agreement Set to Come into Effect on Sunday

Africa’s long-awaited intra-continental air transport market will come into effect on January 28. The implementation of Single African Air Transport Market’s (SAATM) has suffered multiple delays and was originally supposed to come into effect in 1999. African Union (AU) heads of state are set to meet at a summit in Addis Ababa, Ethiopia, where they are expected to sign off on SAATM’s consumer protection and competition rules for the liberalized air transport market. Once signed, the agreement will create 300,000 direct and two million indirect jobs, according to Dr. Amani Abou-Zeid, the AU’s Commissioner for Infrastructure and Energy.

Air Transport World | Related What Does the AU Passport Mean for Intra-African Air Travel? – APEX Media



Cathay Pacific Launches In-Flight Yoga Programming

Cathay Pacific has launched new in-flight wellbeing programming in partnership with Pure Yoga. Called Travel Well With Yoga, the series of six videos was developed by Pure Yoga’s instructors with the aim of helping passengers relax through yoga and meditation exercises designed to improve circulation and joint mobility. “The need to get up, move and get your blood pumping is important during a flight. Yoga is an innovative way to do this,” said Simon Cuthbert, Cathay Pacific’s manager of Entertainment, Platforms and Connectivity.

Inflight Online | Related Wellness Tourism: Healthy Holidays Can Start at the Airport – APEX Media



IFSA Warns of EU Anti-Passenger Regulations

The International Flight Services Association (IFSA) has warned airlines and caterers serving airports in Europe about proposed regulations under consideration by the European Union. If implemented, IFSA said in a statement that the regulations would “effectively increase costs for airline passenger food and beverages without sufficient passenger benefit.” IFSA’s European office in Brussels has formed a task force representing airlines, caterers, suppliers and consultants to engage with stakeholders including officials within the EU, IATA and Airlines for Europe.

IFSA | Related APEX and IFSA Form Alliance to Amplify Passenger Experience Industry Success – APEX Media



Leggings-Gate & Verboten Uggs: Unpacking Airline Dress Codes

Qantas came under fire last month for denying a traveler access to its business lounge because she was wearing Ugg boots. United Airlines sparked outrage for barring two legging-clad teenage girls, traveling on employee passes, from boarding a flight. Viral incidents like these have brought airline dress codes into question, but Porter Airlines’ Brad Cicero says comfortable and professional attire needn’t be mutually exclusive: “Comfort is key when flying, but it can still be chic.”

APEX Media | Related Fashion Forward: Crew Uniforms for the Real World – APEX Media



Ryanair to Invest $300 Million in Manchester Airport

Ryanair has announced it will invest $300 million in Manchester Airport. The funds will be used to base three additional aircraft at the airport, which will be used on 10 new summer routes to destinations in Spain, Northern Ireland, Italy, Portugal and Greece. In total, 12 Ryanair aircraft will be based in Manchester, increasing its capacity to carry up to nine million passengers a year.  

Airways Magazine | Related Liverpool Airport: We hope for more Ryanair flights – Liverpool Echo





Under the gaze of the controllers. Captured by @spotter.pablo (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Thrilled to meet @Aeromexico VP of Alliances & International Relations Fernando D'Abbwrtt Garcia leading Latin American airline expansion for @theAPEXassoc and @IFSAOnBoard! We look forward to welcoming your colleagues at #APEXTECH next week!

Joe Leader @joepleader


Association News

Just Months Away From APEX Asia!

APEX is just months away from its fourth Asia Conference, taking place 13-14 March in Shanghai. APEX is committed to bringing valuable services to the entirety of Asia and to foster the international exchange of ideas, cutting-edge information, industry best practices and the latest in technological trends. Register now for APEX Asia!



The Customer Experience Design Department plays a key role in customer retention, long-term success and profitability of the Cathay Group through the strategic development of award winning products. The Assistant Manager Customer Experience, Connectivity and Wireless Applications Development is responsible for managing and developing the inflight connectivity and entertainment applications that passengers experience on-board. This is a crucial time in Cathay Pacific’s product development and the successful candidate will have a center role in shaping Cathay Pacific’s connectivity and application strategy. Click here to view all job listings.
> Cathay Pacific Airways Ltd. Assistant Manager Customer Experience - Connectivity and Wireless Applications Development


> Quote of the Day


"The most effective way to do it, is to do it."

Amelia Earhart


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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