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February 20, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] Qatar Takes Delivery of First Airbus A350-1000, Featuring Qsuite

Qatar Airways took delivery of the first Airbus A350-1000 aircraft today in Toulouse, coinciding with Fabrice Brégier’s last day in the role of Airbus CEO. It’s the first Airbus aircraft – and the 16th in Qatar’s fleet – fitted with Qsuite seats, offering the first-ever double bed in business class. The aircraft is configured with 327 seats – 46 in Qsuite and 281 in economy – all equipped with Thales’ seatback in-flight entertainment systems, and will enter service on the airline's existing route between London (Heathrow Airport) and Doha.

APEX Media | Related PICTURES: Qatar A350-1000 flies formation photo-shoot with -900 – FlightGlobal



Iranian Authorities Find Wreckage of Crashed Airplane

An Iranian military spokesperson said authorities have located the site where a passenger aircraft crashed with 65 people on board. The Aseman Airlines flight from Tehran disappeared on Sunday, 50 minutes into its journey to Yasuj, a city in southwest Iran. The twin-engined turboprop ATR 72 was over 24 years old and had been restored to service three months ago after being in storage for six years. The spokesperson said the aircraft crashed into a mountain. No one is expected to have survived.

Reuters | Related Russia jet carrying 71 people crashes after Moscow take-off – BBC News



[PHOTOS] Meridiana Is Rebranding as Air Italy

Meridiana has unveiled a new livery and is rebranding the airline as Air Italy. The name was previously used by a subsidiary of Meridiana, but will now be the brand for the entire group. The branding features maroon and turquoise colors, and was unveiled by Akbar Al Baker, CEO of Qatar Airways, which acquired a 49% stake in Meridiana in 2016. Air Italy will increase its fleet to 50 aircraft in the next few years, by leasing Boeing 737s, MAX 8s, 787s and Airbus A330s from Qatar Airways.

Business Traveller | Related Air Italy expands as UAE-backed Alitalia goes bankrupt – Aljazeera



United Plans Boeing 737 MAX 9 Debut

United Airlines has added the Boeing 737 MAX 9 to its domestic flight schedule. The carrier, which is the MAX 9 launch customer, plans to begin service with the aircraft on June 7 between Chicago O’Hare International Airport and Houston’s George Bush Intercontinental Airport, followed by services to five other cities. United will receive a total of 10 MAX 9s this year, which will each offer seating capacity for 179 passengers. The cabin will feature in-seat power outlets and satellite Wi-Fi connectivity.

Airways Magazine | Related Delta’s Boss Wants to Be a Launch Customer on Boeing’s "797" Jet – Bloomberg



Two Sisters Are Suing Transavia After Being Kicked Off Over Fart Fight

Two sisters are suing Transavia Airlines for wrongfully throwing them off a flight from Dubai to Amsterdam. The pilot made an emergency landing in Vienna after a fight broke out over a passenger who allegedly refused to stop passing gas. The incident occurred after two Dutchmen sitting next to the flatulent passenger reportedly asked the man to stop, but he refused. Nora Lachhab, 25, and her unnamed sister, said being associated with the brawl was “humiliating.” She added: “We had no idea who these boys were, we just had the bad luck to be in the same row.” Transavia claims the sisters were also involved in the altercation.

Newsweek | Related Fart Drama Forces Plane to Make Emergency Landing – The Cut



Data Shows Travelers Are Happy in Airports

Data compiled by HappyOrNot, a company responsible for the mood-rating kiosks found at 160 airports in 36 countries, indicate travelers are surprisingly happy to be in airports. The company said people are more likely to push the “delighted” or “very happy” buttons, rather than the one indicating they’re merely “happy,” “sad,” or worst of all, “don’t even ask.” Around 62% of travelers push the happiest button, compared to 17% who rate their mood as happy, while 7% choose the sad face and 14% push the saddest of all buttons.

Business Traveller | Related Exeter rated world’s “happiest” airport – Business Traveller



India’s In-Flight Connectivity Saga Nears Next Chapter

India’s cabinet is getting closer to finally approving rules for the use of in-flight connectivity in the country’s airspace. The Telecoms Regulatory Authority of India has already recommended that in-flight Wi-Fi be permitted on commercial aircraft, but the proposed rule change requires final approval from the country’s Department of Telecommunication (DoT). “We are moving towards getting approvals for in-flight connectivity but cannot give any time frame for the final approval, however, the discussions are on right track,” said Aruna Sundararajan, India’s Telecom Secretary.

First Post | Related Global in-flight wi-fi player Gogo opens office in Chennai – Business Standard





Airplane eclipse ✈ Sunset arrival into Los Angeles. Captured by @manners747 (via Instagram).

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Our CTO Dave Bartlett spoke recently at #APEXTech on the 'Digital Cabin 2.0', which leverages cloud technology to bring an enhanced and personalized experience to passengers

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Association News

Don’t Miss This Exclusive Session at APEX Asia!

At APEX Asia, join a fireside chat with former Panasonic CEO – now the Non-Executive Chairman of digEcor – Paul Margis. APEX CEO Joe Leader will facilitate a discussion with the IFE industry founder covering trends in IFE, IFC, new technologies, new market entrants and key factors airlines considering cabin or fleet upgrades should be considering. Register now!


Will You Fly Home From Paris With the Trophy?

Test your content and entertainment knowledge at the popular APEX MultiMedia Quiz on Tuesday, 24 April in Paris, France! Start gathering your trivia savvy team members now, the winner will take home the highly coveted trophy and fantastic prizes. Register now for MMM!



Spafax is looking for a Contributor and Special Projects Manager for the Airline Passenger Experience Association (“APEX”) media platform. As a regular contributor, you will work directly with the digital and print editors to provide timely editorial coverage of industry news for print and digital platforms. The Special Projects Manager will be focused on the development and execution of ancillary media projects including video productions, webinars, special reports, etc. Based at Spafax in London. Click here for the full job description.
> Contributor and Special Projects Manager for APEX Media – Spafax London


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Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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