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February 26, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airbus, Delta and Telecom Companies Form Alliance to Develop 5G In-Flight Wi-Fi

Airbus, Delta, OneWeb, Sprint and Bharti Airtel today announced the formation of Seamless Air Alliance, which aims to enable mobile operators to provide services to airline customers through satellite technology. Sprint will be launching its 5G network next year, the company’s chief commercial officer, Dow Draper, said in a press release. The alliance hopes to attract additional industry operators; Delta said Gogo, its existing partner and in-flight connectivity provider, will also join Seamless Air Alliance.

Airbus | Related Holographic Beam Forming: The Answer to Faster In-Flight Wi-Fi? – APEX Media



Qatar to Reveal New Economy Seat

Qatar Airways is working on a new economy-class product that could be unveiled as early as 2019, according to Air Transport World. “When you give the best product in business class, then you should never forget economy-class passengers, because that’s the volume,” said Akbar Al Baker, CEO of Qatar Airways, on board the airline’s delivery flight of its first Airbus A350-1000. He declined to give details on the new product, but said, “There is something [special] that we want to do.”

Air Transport World | Related Qatar Takes Delivery of First Airbus A350-1000, Featuring Qsuite – APEX Media



Emirates Could Cancel $76B Boeing Order If Open Skies Close Up

Airlines may be forced to cancel major Boeing orders if the system of Open Skies agreements falls apart. The international demand for air travel and aircraft has skyrocketed since the first of more than 120 Open Skies agreements was signed in 1992, Emirates CEO Sir Tim Clark told Business Insider. US airlines have accused Emirates, Etihad and Qatar Airways of violating Open Skies by receiving more than $50 billion in state aid over the past decade. In 2013, Emirates agreed to an order for 150 Boeing aircraft, worth $76 billion. However, if the Open Skies agreements are rolled back and restricted, the airline "won't need those 150 planes," Clark said.

Business Insider | Related Sir Tim Clark’s Forecast: Biometrics and Windowless Airplanes – APEX Media



DXB Introduces SmartGates at Arrivals

Dubai International Airport (DXB) now offers SmartGates, designed by Vision-Box and Emaratech, for travelers arriving at the airport. The automated border control enables quick self-service by way of multi-biometric verification, in addition to passport, Emirates ID and SmartGate cards authentication. SmartGates were introduced for departing travelers at DXB last year.

Vision-Box | Related Changi’s New Terminal 4 Will Use Biometrics to FAST-Track Airport PaxEx – APEX Media



NexPlayer Vies for Slice of IFE Pie

With some 30 airlines already using its video player in their wireless in-flight entertainment applications, video playback solution provider NexPlayer is focused on expanding its business in the IFE market. Airlines – and IFE providers, specifically – will benefit from the reliability and advanced feature set of the market-leading solution, according to Jesse Felix, who’s been appointed to develop this promising aspect of NexPlayer’s business. Additionally, he touts the support offered by a 24-hour team, the broad offering of third-party add-ons and compatibility with any iOS or Android device as key selling points.

APEX Media | Related Nexstreaming Releases NexPlayer HTML5 Streaming Player for Browsers – Business Wire



Humanoid Robot Spices Up PaxEx at Munich Airport

Munich Airport and Lufthansa are testing a humanoid robot, equipped with artificial intelligence, in the non-public area of Terminal 2. “Josie Pepper,” developed by SoftBank Robotics, features a high-performance processor with WLAN Internet access, creating a connection to a cloud service where speech is processed, interpreted and analyzed alongside airport data. This is the first-ever test of a humanoid robot at a German airport.

Airways Magazine | Related Programmed to Care: Can We Trust Robots With Our Feelings? – APEX Media



Fashion Brand Etro Makes In-Flight Debut on Japan Airlines

Japan Airlines has launched a new range of amenity kits for premium passengers. Italian fashion house Etro’s first airline amenities venture includes a first-class kit, available on flights departing from and arriving into Japan, and a business-class kit, offered on flights departing Japan. Business-class passengers on flights arriving into Japan will receive an amenity kit, designed by Japanese firm Tatsumura Textile, that will be released in a different color every three months to depict the four seasons in Japan.

Business Traveller | Related Malaysia Airlines Launches New Business Class And First Class Amenity Kits – The Design Air





Planespotting. Captured by @eddh_aviation (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

@TeamGB departing from PyeongChang on their way home to London, heading for Heathrow Airport, landing at 14:15 this afternoon. #WeAreTheGreat

British Airways@British_Airways


Association News

Airlines: Only 3 More Days to Enter the Hotel Giveaway!

APEX MulitMedia Market is taking place at the Paris Marriott Rive Gauche Hotel & Conference Center, which is also the host hotel. Register by 1 March and you’ll be entered in a drawing to win up to three complimentary hotel nights! Register now!



Spafax is looking for a Contributor and Special Projects Manager for the Airline Passenger Experience Association (“APEX”) media platform. As a regular contributor, you will work directly with the digital and print editors to provide timely editorial coverage of industry news for print and digital platforms. The Special Projects Manager will be focused on the development and execution of ancillary media projects including video productions, webinars, special reports, etc. Based at Spafax in London. Click here for the full job description.
> Contributor and Special Projects Manager for APEX Media – Spafax London


> Quote of the Day


"The goal as a company is to have customer service that is not just the best but legendary."

Sam Walton


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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