No Images? Open in Browser

March 26, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


SIA Takes Delivery of Boeing’s First 787-10

Singapore Airlines has taken delivery of the first Boeing 787-10, becoming the aircraft’s launch customer and the first carrier to operate all three Dreamliner variants. The aircraft has capacity for 337 passengers, with 36 seats in SIA’s new regional business-class cabin and 301 in the economy section. SIA has a total of 46 787-10s on order and already operates a fleet of 787-8s and 787-9s through Scoot, its low-cost, long-haul subsidiary. SIA’s first 787-10 will initially be deployed on flights to Osaka and Perth in May, after a series of test flights.

CNBC | Related Boeing, Hawaiian Airlines Announce Purchase of 10 787 Dreamliners – PR Newswire



Joon Launches Long-Haul Services on Refurbished Airbus A340s

Air France subsidiary Joon has launched its first of six long-haul routes, with daily flights to Cairo. The route is the first to be served by the airline’s refurbished Airbus A340s, featuring a three-class layout. The business-class section features lie-flat beds, 15.6-inch seatback displays and an upgraded meal service including cocktails designed by Paris-based Experimental Cocktail Club. The premium-economy section includes seats with 39 inches of pitch, in addition to an amenity kit, a welcome drink, and starters and desserts “inspired by business class.” The economy-class cabin includes seats with 31 inches of pitch, USB charging ports and a complimentary meal.

Get Connected | Related Flag Carriers Shore Up Against Competition With Brand Catalogs – APEX Media



Ryanair to Bring Low-Cost Air Travel to Ukraine

Ryanair will launch its first routes to Ukraine starting in October. The announcement marks the revival of a deal the low-cost carrier walked away from last summer over alleged attempts by Boryspil International Airport (KBP) to protect the market for Ukrainian carriers. At the time, Ryanair said its confidence was “dented by the Kiev experience,” when KBP amended its contract at the eleventh hour and Ukraine International Airlines filed a lawsuit to block the low-cost carrier’s entry.

The Economist | Related Ryanair drops plans to serve Ukraine – The Economist



Wide-Body Order: American Airlines Set to Choose Boeing Over Airbus

Boeing is close to securing a wide-body jet order from American Airlines, according to Reuters. Citing anonymous sources familiar with the matter, the news agency said the Dallas-based carrier will choose the Boeing 787-9 instead of the Airbus A330neo to replace its previous order for 22 A350-900s. Eric Schulz, Airbus’ recently appointed chief commercial officer has said boosting A330neo sales was his top priority this year.

Reuters | Related IndiGo Plans Order for Up to 50 Airbus A330 Wide-Bodies – Bloomberg



Qatar Airways to Acquire 25% Stake in Moscow’s Vnukovo Airport

Qatar Airways has agreed to purchase a 25% stake in Moscow’s Vnukovo International Airport for an undisclosed sum. Akbar Al Baker, the Gulf carrier’s CEO, said today that he expects the deal to be finalized in the next eight weeks. The airport is Russia’s third-largest and served 18 million passengers last year. The announcement was made as Qatar’s emir, Tamim bin Hamad Al Thani, visited Moscow for a bilateral meeting with Russian president Vladimir Putin today.

The Peninsula | Related Qatar Takes Delivery of First Airbus A350-1000, Featuring Qsuite – APEX Media



Remote Access: Three In-Flight Entertainment Handset Trends

In-flight entertainment experts from Panasonic Avionics, Zodiac Inflight Innovations, Thales InFlyt Experience and Emirates discuss three trends in IFE handsets: simple design, second screening and pairing personal devices to the IFE system. They also offer opinions on wired vs. wireless controllers and address whether voice recognition technology could eventually replace handsets.

APEX Media | Related Double the Fun With Second-Screen In-Flight Entertainment – APEX Media



Hartsfield-Jackson Shuts Down Airport Wi-Fi After Cyberattack on City Government

Atlanta Hartsfield-Jackson International Airport temporarily shut down its Wi-Fi systems last Thursday, following a ransomware attack on the city. Andrew Gobeil, a spokesperson for Hartsfield-Jackson, said the airport was not affected by the cyberattack, but its Wi-Fi system was shut down out of an “abundance of caution” and that its operations carried on as normal.

Air Transport World | Related A massive billboard for the city of Atlanta in art at the airport – Atlanta Journal Constitution





Qantas Flight QF9 made history on the weekend by flying the first ever nonstop flight from Australia to London. Captured by @akbarali.mastan (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

#PAXEX report now available for all you #avgeeks - Some fantastic contributions from @joepleader @theAPEXassoc @KarhuPiia @DanielKerzner @WestJet @jonnorrisphotog @vueling #AviationFest

Daniel Boyle @AeroplaneDan


Association News

Join APEX at Aircraft Interiors Expo in Hamburg

APEX supports AIX in Hamburg, 10-12 April. Are you attending? APEX members gain instant access to all airlines attending AIX. While in Hamburg, APEX will also be celebrated during the 2018 Crystal Cabin Awards, which APEX Media Director Maryann Simson will host. The opening of the 2018 APEX Awards application process will be announced at the event.



The Senior Analyst, Inflight Entertainment & Connectivity will help the IFEC Team deliver memorable guests experiences through the analysis of key drivers of guest satisfaction and financial performance. The ideal candidate will be a data-hungry guest evangelist that has strong analytical experience with an acumen for succinctly communicating complex business scenarios. Click here for the full job description.
> Senior Analyst, Inflight Entertainment & Connectivity – Alaska Airlines


> Quote of the Day


"There is nothing like a dream to create the future."

Victor Hugo


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2018. All rights reserved.