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April 4, 2018

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Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services

 
 

Lufthansa Systems to Launch Pilot for In-Flight Payments

By partnering with open payment experts optile, Lufthansa Systems will enable its BoardConnect wireless in-flight entertainment system to accept a variety of online payments, from PayPal to Alipay. Using an airline app, passengers need only enter their details once to continue paying for goods and services throughout their journey. "Passengers will love the seamless payment process, which makes it really easy to buy products and services. This will help airlines to keep the passenger in their ecosystem throughout the entire journey," says Jan-Peter Gaense, head of Passenger Experience Products and Solutions at Lufthansa Systems.

APEX Media | Related IATA Focusing on Payment, Autonomy, Personalization to Accelerate Change in Aviation Industry – APEX Media

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Emirates and Etihad Bring SkyLights VR Headset to Lounges

Travelers flying with Emirates and Etihad this spring will have the opportunity to watch 2-D and 3-D content, plus five virtual reality titles, on SkyLights' Bravo Evo headset at select lounges. Etihad is testing the immersive cinematic experience at its first- and business-class lounges at Abu Dhabi International Airport's Terminal 3 during the month of April, while Emirates is offering the technology in Dubai International Airport's Concourse B – in its business-class lounge in April and in its first-class lounge in May.

APEX Media | Related SkyLights Unveils New AlloSky Headset and Slew of Airline and Content Partnerships – APEX Media

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China Proposes Additional 25% Tariff on US Aircraft

China’s government said it plans to impose an additional 25% tariff on US-manufactured aircraft in response to levies announced by US President Donald Trump last month on around 1,300 products from China. The Chinese Ministry of Commerce said the tariff will apply to narrow-body aircraft weighing between 15,000 kg and 45,000 kg, which would include some Boeing 737 variants. “Airbus will be the outright winner,” Shukor Yusof, founder of aviation consulting firm Endau Analytics, told Bloomberg. “It’s unprecedented and this is just the beginning. The US stands to lose more from this than China.” Neither Boeing nor Airbus commented on the announcement.

Chicago Tribune | Related Trump pushes back against market fears of trade war – CNN

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Global Eagle Closing in on Three Connectivity Deals

Global Eagle revealed details of three nearly complete connectivity deals with airlines in Europe and Asia, which could increase its number of connected aircraft by up to a third. Speaking to investors on April 2, Josh Marks, Global Eagle’s new CEO, said the company has a memorandum of understanding with Jet Airways, in anticipation of Indian regulators allowing connectivity on domestic flights. He said a Southeast Asian carrier, which is an existing offline content customer, has signed a letter of intent to add connectivity to its fleet, while an airline in Europe will launch connectivity services in the third quarter of this year with high-throughput capacity on Intelsat’s EpicNG constellation and modems from Hughes.

Space News | Related FDS and Global Eagle Deliver First Hollywood-Approved Content on Business Flights – APEX Media

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Air New Zealand Brings Chatbot to Customers in US and Canada

Air New Zealand is bringing Oscar, its chatbot, to customers in the US and Canada. The AI technology was first piloted last year in Australia and New Zealand with the aim of saving time and offering a more personalized experience. “Artificial intelligence has not only given our customers another quick and convenient way for them to interact with us and get travel information, but Oscar has also freed up our customer service agents to focus on handling more complex queries,” said Avi Golan, Air New Zealand’s chief digital officer.

eTurboNews | Related Why Air New Zealand’s Chief Digital Officer, Avi Golan, Left Silicon Valley – APEX Media

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Astronics Announces Multiple Asia-Pacific Airline Customers for In-Seat Power

Astronics Advanced Electronic Systems announced that multiple Asia-Pacific airlines, including two Chinese low-cost carriers, will install its EmPower in-seat and flight-deck power systems. From now through to 2025, the in-seat power systems will be installed on 500 narrow-body Boeing and Airbus aircraft, including USB and laptop charging configurations. “Astronics is honored that these airlines continue to select our EmPower system solutions to power the information devices used by crews in the cockpit plus the personal electronic devices used by passengers in the cabin,” said Peter J. Gundermann, president and CEO of Astronics Corporation.

Inflight Online | Related SITAONAIR Builds "Smart Core" for Aircraft with Astronics – Avionics

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[PHOTOS] AIM Altitude Creating Drinks Bars on Virgin Atlantic’s Airbus A330s

AIM Altitude is creating drinks bars that will be retrofitted on board Virgin Atlantic’s Airbus A330-300 fleet. The project includes a cantilevered bar in the business-class cabin and a self-serve area in the premium economy cabin. “Virgin Atlantic prides itself on being different and has a willingness to push the aviation community to achieve a new standard. AIM Altitude is often engaged in taking on challenges that exceed the limits of what is thought possible in commercial aviation,” said Ross Burns, group lead industrial designer for AIM Altitude.

Aviation Pros | Related Watch This Airspace: AIM and Thompson Aero Partner for New Airbus Cabin Design – APEX Media

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> PHOTO OF THE DAY

 
 

Chasing sunsets. Captured by @trawellbug (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

 
 

> Tweet of the Day

The first #IberiaA320Neo has its distinctive colours already. The few last details are being taken care of at the @Airbus hangars in #Toulouse ❤️✈️ #Aviation

Iberia English @Iberia_en

 
 
 

Association News

Register for APEX TECH in June!

APEX TECH is returning to Los Angeles on 19-20 June! Can’t get enough of the tech conversation? Register now to learn more about cyber security solutions in flight, the next protection challenges for IFE and consumer electronic trends in aviation!

 
 
 

Jobs

To provide high quality creative movie and TV programming (Hollywood, Independent, OTT and International) to GEE’s client base in an effective manner. Ensure content is suitable for specific client needs, is accurate, in line with financial expectations and GEE’s global strategy. More specifically, the job entails : • Analyzing and research programming options, liaise with distributors to gather data about new movies and TV programs available for licensing to clients. Click here for the full job description.
> Content Program Manager – Global Eagle

 
 
 

> Quote of the Day

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"All great achievements require time."

Maya Angelou

 
 

Until tomorrow

 
 

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

 
 

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