No Images? Open in Browser

April 17, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Air Canada’s Signature Class Will Offer Lie-Flat Seats on Transcontinental Flights

Air Canada has unveiled its new business class, Air Canada Signature Class, which is available starting today on all the airline's international flights, and beginning June 1 on select transcontinental flights within North America. The airline will become the first North American carrier to offer lie-flat seats on flights between the United States and Canada.

APEX Media | Related Air Canada Unveils Signature Suite at Toronto Pearson – APEX Media



Russian Satcom Firm Signs With SES for Eurasian In-Flight Connectivity

Sputnik Telecommunications Entertainment Company (STECCOM), a Russian satellite communications operator, has signed an agreement with SES Networks. The deal will see STECCOM use SES satellite capacity to provide in-flight connectivity systems over Russia, Central Asia and Europe. Both companies will also make use of each other’s ground facilities. “With this agreement STECCOM is positioning itself to extend its aeronautical network throughout Europe and is able to create opportunities for future reach beyond this geographical area,” said Oleg Kuts, STECCOM’s CEO.

Get Connected | Related Global Eagle Triples SES-15 Satellite Capacity – APEX Media



Emirates Announced as Launch Customer for VR Seat Mapping Software

Renacen, a Spanish software development company, announced that Emirates will be the launch customer for its 3DSeatMapVR visualization engine. The Dubai-based carrier will use the Crystal Cabin Award-winning product to enable its customers to visualize the aircraft interior and seat location before booking. The 3DSeatMapVR cross-platform software offers users an immersive 3-D, 360-degree overview of a cabin, allowing airlines to highlight seat features and cabin decor.

Tnooz | Related And the 2018 Crystal Cabin Award Winners Are… – APEX Media



Allegiant Defends Safety Record After 60 Minutes Report

Allegiant Air has rejected allegations about its safety record made in a recent CBS 60 Minutes episode. The ultra-low-cost carrier had three times as many mechanical problems with flights compared to six other US airlines, according to reports filed with the Federal Aviation Administration, obtained under a Freedom of Information Act request. “I want to tell you personally that I am outraged and astounded by the irresponsible, grossly misleading story aired by CBS 60 Minutes,” said Captain Eric Gust, Allegiant’s vice-president of Operations.

USA Today | Related Allegiant Air responds to its safety record – WHEC



Korean Air Suspends Chairman’s Daughter Amid Unruly Behavior Allegation

Korean Air said it has suspended one of its chairman’s daughters from her position at the airline after she threw water at an advertising executive during a meeting. Cho Hyun-min, 36, a senior vice-president at Korean Air, apologized and described her actions as “foolish and reckless.” Her older sister is Cho Hyun-ah, whose “nut rage” outburst delayed a flight departing from New York’s John F. Kennedy International Airport in 2014. The airline said in a statement that it would take action once it has completed an investigation into the incident.

ABC News | Related Snack Attack: When Nuts, Crackers and Cheese Cause Diversions – APEX Media



Aerkomm Expands List of Global IFEC Partners

Aerkomm announced it has increased its list of connectivity partners to include Airbus, Republic Engineers Maldives, Onur Air, Air Malta and Global Eagle. Through its Aircom Pacific subsidiary, the company has agreed to a memorandum of understanding with Airbus to develop a next-generation Ka-band antenna for retrofit installations. In addition, Aircom signed a letter of intent with Global Eagle to provide connectivity hardware for Malaysia-based Malindo Air.

Travel Daily News | Related Asia-Pacific’s In-Flight Connectivity Landscape – APEX Media



Tony Fernandes Says AirAsia X Won’t Take Airbus A350 Because It’s “Too Expensive”

AirAsia Group CEO Tony Fernandes said he has no plans to buy Airbus A350s, despite AirAsia X having placed a firm order for 10 of the aircraft in June 2009. “The A350 is not an aircraft we will buy,” he said during a Facebook Live chat. “[It’s] too expensive. Fares would go up.” Citing an anonymous source, Reuters reported that AirAsia X is in discussions with Boeing over a deal to buy the rival 787-10 jet. An AirAsia Group spokesperson said the company was unable to comment on whether it is in discussions with Boeing, or on the fate of the A350 order.

Reuters | Related AirAsia Group Selects GX Aviation as Inmarsat’s Birds Reach Orbital Perches – APEX Media





Waiting for the perfect snap. Captured by @flyguler (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Bom dia! Here's @azulinhasaereas' first #A330neo taking shape at our Toulouse Final Assembly Line. 👀 for more updates over the coming weeks!

Airbus @Airbus


Association News

Content in All Shapes and Sizes: A Preview of Next Week's APEX MultiMedia Market

APEX MultiMedia Market (MMM), taking place in Paris, April 23–24, this year, is just around the corner! Read about the media trends that are affecting the content industry, the revenue possibilities of programmatic advertising, the value of true box sets in an in-flight entertainment catalog, and how Gen Z is consuming movies, TV shows and music (which, by the way, is different than millennials). This publication is sponsored by Global Eagle.


Register for APEX TECH in June!

APEX TECH is returning to Los Angeles on 19-20 June! Can’t get enough of the tech conversation? Register now to learn more about cyber security solutions in flight, the next protection challenges for IFE and consumer electronic trends in aviation!


> Quote of the Day


"Nothing ever becomes real till it is experienced."

John Keats


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.