No Images? Open in Browser

April 24, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[VIDEOS] APEX MultiMedia Market: Accessibility and Regional Content

APEX Media was on-site at the sold-out MultiMedia Market exhibit hall in Paris to ask thought leaders about in-flight entertainment trends that are shaping the industry. Kelsey Hughes from American Airlines talks about making IFE accessible for visually and hearing impaired passengers, while Côte Ouest Audiovisuel’s Jailesh Raggoo and Contentino Media’s Murtuza Kagalwala discuss the African and Indian entertainment industries, respectively.

APEX Media | Related APEX MultiMedia Market Opens With a Sold-Out Exhibit Hall – APEX Media



[PHOTOS] Oman Air Unveils a Fully Enclosed First-Class Suite

Oman Air has unveiled its new first-class cabin featuring fully enclosed suites that will debut on the carrier’s Boeing 787-9s. The suites, revealed at the Arabian Travel Market in Dubai, feature electronically controlled sliding doors and lie-flat seats measuring 23 inches wide with a pitch of 82 inches. Each seat also features a touchscreen panel that allows passengers to control mood lighting, seat position and activate a “do not disturb” sign.

Business Traveller | Related Qatar Takes Delivery of First Airbus A350-1000, Featuring Qsuite – APEX Media



Airbus A350-900ULR Completes First Test Flight

Airbus has completed the first flight of its A350-900ULR (Ultra Long Range) variant from its manufacturing plant in Toulouse. The wide-body aircraft is capable of flying up to 9,700 nautical miles and will be delivered to launch customer Singapore Airlines in the second half of this year. The Southeast Asian carrier has ordered seven A350-900ULRs, which it plans to use on nonstop flights between Singapore and the United States.

Airways Magazine | Related Checking out Cathay Pacific's A350 – NewsHub



Airline Associations Call for Reform to “Unfair” EU Compensation Rules

Representatives from IATA and the European Regions Airline Association (ERA) are pushing the EU to reform its rules on how airlines compensate passengers for flight disruption. Introduced in 2004, EU Regulation 261 established rules regarding compensating passengers when a flight is canceled or delayed, or boarding is denied. “The majority of interpretations by the different courts have been very detrimental to the airlines and very much in favor of the passengers,” said Montserrat Barriga, the ERA's director general, speaking yesterday at the Routes Europe event in Bilbao.

FlightGlobal | Related Air France braces for thousands of strike compensation claims after European Court ruling – The Independent



EAD Aerospace Obtains EASA STC for Inmarsat GX Antenna Airbus A320s

EAD Aerospace has received a supplemental type certificate (STC) from EASA for its Inmarsat GX fuselage-mounted satcom antenna on the entire Airbus A320 aircraft family. The STC is for the latest generation of EAD Aerospace’s Satcom Universal Mounting System, which supports the Honeywell fuselage-mounted GX antenna and radome.

Get Connected | Related VIDEO: How Inmarsat’s EAN Will Deliver Super-Fast Connectivity Over Europe – APEX Media



New IFE Channel Shows British Airways Making Its Customers’ Day

British Airways has launched a new channel for its in-flight entertainment, which the UK flag carrier will use to share “heart-warming customer stories in which the airline has had a hand in adding a special touch of magic.” The channel, called “BA Magic,” is featuring seven short films about how the airline surprised customers who had submitted special written requests. In making the videos, BA said it enlisted the help of British celebrities and brands, including Caesars Palace in Las Vegas, Lamborghini, Xbox and Rangers Football Club in Glasgow.

British Airways | Related British Airways Introduces a New In-Flight Entertainment Category – Albawaba



Jabbrrbox Introduces Airport Lounges in a Box

The first airport-based Jabbrrboxes are now available at New York’s LaGuardia International Airport, where eight have been installed in Terminal B. The “acoustically sound,” phone-booth style private workstations are equipped with a desk, power ports, Wi-Fi, Bluetooth, and USB charging ports. “We saw the need for ‘space as a service,’” said company president and co-founder Jeremy Jennings. “Jabbrrbox is your space-away-from-office.”

Business Traveller | Related Frank(furt) Says Relax! Silent Chairs and Other Ways to Unwind On the Go – APEX Media





Dreaming of elsewhere. Captured by @moustachino (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Check out this awesome #Infographic by the @theAPEXassoc team! 📊📈✈️

Joelle Irvine @joelleirvine


Association News

Early Bird Pricing for FTE Europe and FTE Ancillary Extended for APEX Members

The co-located FTE Europe & FTE Ancillary shows take place in Dublin on June 6-8th. 52 airlines are already registered and across the ‘Ancillary’ and ‘Connectivity & IFE Business Case' conference streams, you can expect to hear from the likes of: Qatar Airways, American Airlines, SAS, Thomas Cook Group Airlines, Virgin Hyperloop One, Google, WOW air, Alaska Airlines, Brussels Airlines, Amazon, Lufthansa, Finnair, Wizz Air and Ryanair. Use code FTE4436315 when registering to attend.


> Quote of the Day


"In the spring, I have counted 136 different kinds of weather inside of 24 hours."

Mark Twain


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.