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May 3, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] JetBlue Unveils First Airbus A320 With a Revamped Interior

JetBlue has unveiled its first Airbus A320 with a reconfigured cabin. The aircraft, which flew from Boston to Bermuda yesterday, increases JetBlue’s A320 seat count from 150 to 162. The reconfiguration adds two different seats to the airline’s A320s. The first phase will see Rockwell Collins’ Pinnacle seat installed on the first 12 revamped A320s, which will also receive the LiveTV 4 in-flight entertainment system, by the end of this year. During the second phase, Rockwell Collins’ Meridian seat, Thales’ AVANT IFE system and ViaSat-2 connectivity will be fitted on JetBlue’s remaining 118 A320s in 2019.

FlightGlobal | Related Love at First Sight: JetBlue and Airbus Engaged for Launch of A320 Airspace Cabin – APEX Media



India’s Telecom Commission Approves In-Flight Wi-Fi Proposal

India’s Telecom Commission has approved the proposal from the Telecom Regulatory Authority of India (TRAI) to allow international and domestic airlines to offer in-flight Wi-Fi in Indian airspace. The commission’s approval is conditional on in-flight voice and data services being provided through Indian satellites, or through satellites approved by the Department of Space for communication purposes, with gateways in India.

Get Connected | Related Indian flights were the last phone-free bastion. Not anymore – Quartz



American Airlines Orders $1.4 Billion Worth of Regional Jets From Embraer and Bombardier

American Airlines has placed orders for regional jets from Embraer and Bombardier worth a total of $1.4 billion at list prices. The Dallas-based carrier will buy 15 Embraer E-175s and 15 Bombardier CRJ900s, with options to buy 15 more aircraft from each manufacturer. American said deliveries are scheduled to begin next year and that the CRJ900s will be operated by regional affiliate PSA Airlines, while the E-175s will go to Envoy Air.

Bloomberg | Related Boeing clinches deal to sell 47 jets to American Airlines – CNN



North Korea Makes Request to Open New International Air Routes

North Korea has submitted a request to the International Civil Aviation Organisation to open new international air routes. The ICAO did not say which routes the country wants to open, but is seeking South Korea’s views about the request. North Korea also said it is willing to open its flight information region to South Korea to allow airlines to fly over the North’s airspace instead of making a detour when flying to Russia and the United States.

The Straits Times | Related Giuliani says 3 Americans held by North Korea to be released Thursday – CNN



Wizz Air Obtains UK Licenses to Operate After Brexit

Wizz Air has obtained licenses to ensure its UK subsidiary can continue operating in the country after Brexit. Wizz Air UK, which is based at London Luton Airport, began operations today with a flight to Bucharest. “Brexit may give legal uncertainties so we need to plan legal contingencies … It’s safer to have a UK airline to make sure we preserve the rights we have been enjoying,” said József Váradi, Wizz Air’s CEO. “In our view, Brexit is going to be a well-managed process in the end … It’s in the interest of all parties.”

Air Transport World | Related Wizz Air Bids Big on Geven’s New Essenza Economy-Class Seat – APEX Media



Something Brewing: Industry Expert Anne De Hauw Launches Company to Personalize the Passenger Experience

Anne De Hauw launched IN Air Travel Experience, a consultancy for the aviation industry, on April 1. APEX Media spoke with De Hauw, who previously worked as Gategroup’s VP of Innovation and Customer Experience and sat on Servair’s board of directors, about her mission to bring pleasure back to air travel by offering passengers the products and services that they value most, in an affordable and sustainable way.

APEX Media | Related Airline Food Conundrum: Paid Meals Winning Out Over Freebies – Skift



Hopper Partners With Six Airlines to Offer Exclusive Low Fares

Hopper has partnered with six airlines to offer fares lower than listed elsewhere, including on their own websites. The flight search app’s Secret Fares feature went live yesterday for select routes on Air Canada, LATAM, Turkish Airlines, WestJet, Copa and Air China, across a combined 60,000 nonstop and indirect itineraries. Hopper says the discounted fares are up to 35% lower than available elsewhere.

Travel Weekly | Related The “Other” US Tech Hubs & Their Plans to Upend the Travel Experience – APEX Media





Lufthansa's new livery on an Airbus A321. Captured by (via Instagram).

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> Tweet of the Day

"Tides are shifting" indeed. Great to see @JetwayMJ & @theAPEXassoc continuing to highlight the advantages of providing #accessibility solutions of all kinds. Here's to innovation before regulation! Well done @VirginAtlantic @LundyGeraldine and @flyingdisabled

Bluebox Aviation @BlueboxAviation


Association News

APEX CEO Joe Leader Meets With Delta CEO Ed Bastian

APEX CEO Joe Leader this week attended a meeting with Delta Air Lines CEO Ed Bastian and was deeply honored to see the APEX GLOBAL FIVE STAR Official Airline Ratings placed prominently in his office! The 2018 award is based on verified, validated, and certified TripIt ratings collected from 50+ million global itineraries covering over 400 airlines worldwide with 100% of the votes centered around the most important judges of all: airline passengers.


LATAM Airlines President Claudia Sender Joins APEX EXPO Keynote Speaker Lineup

APEX EXPO’s impressive roster of keynote speakers continues to grow with the addition of Claudia Sender, President of LATAM Airlines Brazil. LATAM for 2018 was rated the sole APEX Five-Star Global Airline in South America. Ms. Sender will provide unique and invaluable regional knowledge and experience for those attending the Monday morning at APEX EXPO in Boston, Massachusetts 24-27 September. Ms. Sender joins American Airlines CEO Doug Parker, Aer Lingus CEO Stephen Kavanagh, Aeroméxico CEO Andres Conesa, and Air Canada CEO Calin Rovinescu. Stay tuned for registration details.


> Quote of the Day


"The time for action is now. It's never too late to do something."

Antoine de Saint-Exupéry


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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